Mon.Aug 07, 2017

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Product Decisions: Are Customer Requests Overrated?

Mind the Product

As product managers, we are trained to focus on the customer. We know that customer satisfaction is of paramount importance and that we must do everything in our power to make customers happy. But I believe that this – contrary to conventional product wisdom – may be hurting your business. Don’t get me wrong, I have nothing against customers.

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Don’t be horrible! Diversity of thought, work and more!

The Product Guy

Nominate a great product manager you know today @ [link] ! Remember to subscribe to our YouTube channel @ [link]. Thank you to everyone who made it to our latest roundtable meet-up of The Product Group at iHeartMedia , with food and drinks sponsored by People10 , as well as to our other sponsors, Yext , BKLYN and many more. Over the course of the night a few of the highlights were… Featured Product: Jopwell exploring the product, its challenges and successes, from re-engagement strategies

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Victoria’s Secret Product Managers Have To Deal With Bralettes

The Accidental Product Manager

Who knew that bralettes would become so popular so quickly? Image Credit: Hayley Bouchard. So, as a man I generally have very little interaction with women’s bras on a daily basis. However, if I was a product manager over at Victoria’s Secret, bras would make up a big part of my day. The reason for this is because the sales of bras makes up roughly 35% of their total sales.

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Kentico Cloud uses productboard to grow their headless CMS

ProductBoard

productboard helps startups structure their MVPs When Brano Sandala moved from product design to product management, his organization, Kentico, was on the verge of a major innovation. With today’s increasing number of content channels?—?social, wearables, chatbots?—?the notion of a CMS as a web page management solution seem increasingly outdated. The Kentico team sensed an opportunity and set out.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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User Engagement: The Window to Your Customer Retention Soul

Product Management University

If your products consistently make people better at their job in a way that’s valuable to the customer organization, you’ll have those customers for life. In a world of SaaS and recurring revenue models, customer retention is the single biggest testament to the value of your products and services. Unfortunately, there aren’t a whole lot of telltale signs that customers are likely to renew or defect until it actually happens.

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Kentico Cloud uses productboard to grow their enterprise marketing solution

ProductBoard

productboard helps startups structure their MVPs When Brano Sandala moved from product design to product management, his organization, Kentico , was in the middle of a major transition. Their original product, a .NET-based CMS, catered toward developers. But with today’s increasing number of content channels — social, wearables, chatbots — the notion of a CMS as a web page management solution seemed increasingly outdated.