Mon.Mar 27, 2023

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Are you tracking the right product metrics?

Mind the Product

Metrics can be a minefield for the unwary - navigating your way to find the right metrics is one of the hardest parts of a product manager’s job. What do you need to know to make a go of it? Read more » The post Are you tracking the right product metrics? appeared first on Mind the Product.

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Make Motivation A Daily Priority: How to Empower Teams To Thrive in Turbulent Economic Times

The Product Coalition

5 key tips on how you can motivate and empower product teams to succeed without changing extrinsic and/or financial rewards.

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Getting back to the core of a Product Manager in the face of AI

Mind the Product

Pretty much everyone in a tech-based role is asking: “What does ChatGPT mean for my career?”. In this month's column, Christine Itwraru adds her take to the conversation. Read more » The post Getting back to the core of a Product Manager in the face of AI appeared first on Mind the Product.

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Product Analytics Guide for SaaS Products

Userpilot

How can product analytics help product managers create better digital products and more satisfying user experiences? This is the main question we tackle in this article. We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. We finish with an overview of product analytics tools that your team can benefit from.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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429: Innovation practices of the best companies – with Sally Kay

Product Innovation Educators

Lessons for product managers from PDMA’s Outstanding Corporate Innovators Award Every year the Product Management and Development Association (PDMA) recognizes an organization with the Outstanding Corporate Innovators Award (OCI). Hershey, the chocolate maker, was the last winner, in 2022. The winners of the award can teach us valuable lessons about innovation.

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Bias is Unavoidable in UX Research—Here’s What to Do About It

UserInterviews

UX researchers are human—and no human is immune to unconscious bias. Here’s how to minimize bias for better (more ethical) outcomes.

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When to Send NPS Survey for SaaS? Types, Timing, and Examples

Userpilot

In SaaS, your customer’s opinions and experiences determine your success. With NPS surveys , you can gauge your customer’s overall sentiment and identify improvement areas. But when is the right time to send a Net Promoter Score survey? Should you send it after onboarding or immediately after a feature release? What about after a customer has churned?

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Product Managers Deal With Free Shipping

The Accidental Product Manager

Is free shipping really a good idea? Image Credit: Mike Mozart As a product manager, our goal is to get more people to buy our products. This can be a challenging thing to make happen! If you happen to be selling your products online, both you and your customers are very aware that your advertised price is not what they’ll end up paying – they also have to pay shipping costs.

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Why we’re standardizing our terms and conditions

Mixpanel

Early this year, we embarked on a mission to remove friction in the B2B SaaS customer buying experience by making all of our plans available online and our pricing transparent. You can now purchase Mixpanel in the same add-to-cart way as almost anything else you shop for online. Today, we’re going one step further and addressing another pain point for customers: the tedious process of negotiating legal terms and conditions, or terms of use.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Legal Issues With Offshoring to Colombia

TurnKey Labs

Thinking about expanding your software development team beyond your borders to Columbia? Regardless of if you’re a lifelong entrepreneur or new to the game, there are hidden legal risks you need to mitigate. From data privacy laws to taxes and employment contracts, it pays (literally!

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Trevor Smith – Senior Consultant

Clint Padgett – Project Success

Trevor is a Senior Consultant with PSI since March 2022. He previously worked with companies in the semiconductor and heavy manufacturing sectors across the country, enjoying learning about new organizations and working with the individuals at those companies to help them succeed with their projects. Prior to joining PSI, Trevor spent nine years in the Army as an Infantry and Signal Corps Officer.

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We’re updating our terms and conditions to save our customers time, give peace of mind

Mixpanel

At Mixpanel, we’ve made progress on our mission to streamline the purchasing process for customers by posting our pricing publicly and making it easier to purchase any plan (up to 1B events monthly) online. While those efforts have clearly created efficiencies on the front end of the purchasing process, we recognized that to truly reduce friction, we had to address the step that’s notorious for taking customers and their lawyers sometimes weeks or months to process: contracting.

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Classic movies meet modern challenges: 6 posters all product managers will relate to

ProductBoard

As a product manager, do you sometimes feel like you’re living in a classic black-and-white movie, always facing uphill battles and seemingly insurmountable challenges? If that’s the case, we’ve got just the thing to brighten up your day. We’ve created six posters that draw inspiration from classic movies from the 1950s and 1960s to depict the pain points and challenges that product managers face.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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The Ultimate Guide to Launching a Beta Test for Startups

Centercode

A comprehensive guide to launching a successful beta test for startups, including step-by-step instructions, examples, and tips.

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How to effectively roll out major software updates

DevelopmentCorporate

Now more than ever, companies are operating digital businesses that depend on software to operate effectively. From e-commerce websites to product-based apps, the software that drives these operations is central to their operations. Therefore, it’s crucial that all company employees be aware of how updates are being planned and implemented. This article provides essential insights […] The post How to effectively roll out major software updates first appeared on Development Corporate.

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Women’s History Month

Business of Software Conference

Throughout March we are sharing some of the brightest and best talks from BoS to celebrate the wonderful women we have welcomed on stage. Claire Lew Claire is on a mission in life is to help people become happier at work. Claire Lew ‘s company, Know Your Team , has helped over 15,000 people in 25 countries at companies like Airbnb and Kickstarter. Know Your Team also runs an online leadership community, The Watercooler, with 1,000+ leaders and thousands of conversations on hiring, firing, busin

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Customer Adoption: Benefits, Metrics, and Effective Strategies

Userpilot

How do you increase customer adoption to grow your product ? In this article, we cover the benefits of increasing adoption and the metrics you should be tracking. Plus, learn the proven strategies that help SaaS companies increase their customer adoption rates. TLDR; Customer adoption is the process of continuously learning how to use a product and exploring its full potential.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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9 In-App NPS Survey Examples to Measure Customer Satisfaction in SaaS

Userpilot

Looking for the best examples for designing and implementing an in-app NPS survey? You’ve landed in the right place. Net Promoter Score (NPS) is one of the most popular and effective ways to measure customer satisfaction and loyalty in a SaaS business. In this article, we’ll cover what an in-app NPS survey is, how to calculate it and measure user sentiment.