Mind the Product
SEPTEMBER 8, 2020
Product people love to study frameworks, techniques, and approaches that have worked at other companies. In Kate Leto’s new book, Hiring Product Managers: Using Product EQ to go Beyond Culture and Skills, she gives an overview of how to actually use those tools – both in building a team and day-to-day, as a product professional. [.]. Read More.
ProductCraft
SEPTEMBER 8, 2020
Given the current COVID-driven market changes, keeping an eye on how users are engaging with your product is more crucial than ever. Doing so can help you answer critical questions, such as which features are driving the most value, where users are getting stuck, and how frequently customers are interacting with your application. The answers. Read more » The post Three Ways to Boost Your Product Engagement Score appeared first on ProductCraft by Pendo.
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Nulab
SEPTEMBER 8, 2020
Making it easy to keep your team in the loop about updates is crucial for transparency. With our new @mention feature for notifications, you can quickly tag the right team members inline in your comments and issue descriptions. Mentions in Backlog. Rather than adding users to the notification box to bring attention to updates, you can now mention users directly in your text using the @ symbol and their Unique ID.
Strategyzer
SEPTEMBER 8, 2020
In our previous blog post, we discussed the need for exploration projects to track four main key performance indicators (KPIs): risk and uncertainty, expected profitability, time spent, and cost. In this article, we will zoom in on calculating risk and uncertainty at the hypothesis level to help you make data influenced decisions to inform your next business idea.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
dscout People Nerds
SEPTEMBER 8, 2020
UXRs are responding to a rapidly changing experience world, and with it comes mixing methodologies to explain the most of the picture. Go from stale to stellar with these tips.
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Gainsight
SEPTEMBER 8, 2020
In today’s complicated and competitive customer success landscape, delivering value is more important than ever. Clients want more than just adoption; they expect their investments to lead to tangible outcomes and value. Meeting such demands requires overcoming myriad obstacles like unexpected churn, a shortage of customer insights, poor product adoption, and a disconnected customer experience.
Intercom, Inc.
SEPTEMBER 8, 2020
We recently shipped a suite of new features to dramatically uplevel Intercom’s support capabilities, including advanced ticketing workflows and richer reporting. In addition to those features, we also took the opportunity to improve the main product navigation of the Intercom app in order to make it more usable, intuitive, and polished. The main navigation is a critical area of the Intercom app, and it helps ensure Intercom feels simple to use.
Indicative
SEPTEMBER 8, 2020
Hello everyone! We’re wishing you good health and high spirits as this season comes to an end. We hope you enjoyed your holidays and we’re at your service as we enter the September business rush. Our engineers have been busy this month developing a number of improvements to empower you to get the results you’re looking for. Check out what’s new: Explore Users who Dropped Off.
Gainsight
SEPTEMBER 8, 2020
Customer success experts are likely familiar with the six business challenges plaguing the industry: unexpected churn, inability to scale, missed expansion opportunities, a disconnected customer experience, and poor product adoption. The sixth? Lack of customer visibility. For an in-depth understanding of each of these business challenges, don’t miss the remaining webinars in our GameChangers Playbook series.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
Indicative
SEPTEMBER 8, 2020
Hello everyone! We’re wishing you good health and high spirits as this season comes to an end. We hope you enjoyed your holidays and we’re at your service as we enter the September business rush. Our engineers have been busy this month developing a number of improvements to empower you to get the results you’re looking for. Check out what’s new: Explore Users who Dropped Off.
Indicative
SEPTEMBER 8, 2020
Here at Indicative, we’re all about making data more accessible and easier to understand. One of our goals is to democratize access to analytics so that everyone at a company can make better situational judgment calls. Throughout this explainer, we’ll share some real-world applications — data visualizations for the e-commerce sector. There are two sections to this guide.
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