Tue.Jan 31, 2023

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Product Vision Board Checklist

Roman Pichler

Overview The checklist below is structured according to the five elements of the product vision board. These are vision, target group, needs, product, and business goals. You can download the list together with the product vision board template by clicking on the image below. Vision Inspiring : Describes the positive change the product should create.

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Announcing Intercom’s new AI features

Intercom, Inc.

The arrival of ChatGPT just eight weeks ago was a watershed moment. Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward.

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How You Deal With the People Involved: Lessons in Stakeholder Management

The Product Coalition

How to collaborate with stakeholders to ensure everybody wins. “Solving a situation depends on how you deal with the people involved.” -unknown The product which one manages is as good as the team that works on it. Any vision one might have for the product will never lift off the ground unless the entire team buys in and signs off on it. Stakeholder management is the most important but often underrated skill.

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Our grand experiment with GPT and generative AI

Intercom, Inc.

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. The possibilities to automate and streamline processes for support reps seem endless, but the success of generative AI in this space will ultimately depend on its ability to deliver real value for customer service teams and customers alike.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Pull, Don’t Push: How Catalysts Overcome Barriers and Drive Product Adoption

First Round Review

Marketing expert Jonah Berger has spent years probing into the science behind changing people’s minds, and why becoming an effective change agent is about lowering barriers, not pushing harder. He distilled five of the most common barriers into a simple framework and walks us through how founders can more effectively build and sell products.

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More Trending

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Modus Create Welcomes Ingo Piroth as Chief Revenue Officer

Modus Create

We are excited to share that Ingo Piroth has joined Modus Create as Chief Revenue Officer. The addition reflects our continued focus on growth, including five acquisitions in 12 months and inclusion on the Inc. 5000 list of fastest-growing companies for the eighth consecutive time. Ingo will be responsible for Modus Create’s overall revenue achievement and lead growth teams.

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New Client Onboarding Checklist Template To Nail Your Customer Onboarding Process

Userpilot

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. GET your own copy of the new client onboarding checklist template In this article, we’re going to explore core aspects of the client onboarding process, map out what you should include in a client onboarding checklist, and specific tactics for success.

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When Should You Skip Doing User Research?

dscout People Nerds

Passing up on doing research doesn’t always feel intuitive—but sometimes it’s a better choice for the long-term.

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Product Launch Success: How To Define It & Track Success With Product Launch KPIs, and Metrics?

Userpilot

Do you want to track product launch success with relevant KPIs and metrics but don’t know where to start? Product launch metrics provide valuable insights that you can use to improve your product and increase product growth. Here we will discuss how you can define product launch success and how to track, monitor, and improve it. TL;DR Product launch in SaaS refers to bringing a new or upgraded product to the market.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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3 Ways Manufacturers Can Improve Product Roadmap Management Strategy

Gocious Blog

Your product roadmap is an essential part of the manufacturing process. It guides production while defining the product vision from conception to development. Product manufacturing can be a complex process. If you consider the design and engineering of a vehicle, many components come into play. There is a product team in place for each feature of a vehicle, from the engine, tires, frame, and brakes to the axles, gears, seating, electrical, and lighting to the product software.

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Customer Success Qualified Lead: What Is a CSQL & How To Use It To Drive Revenue Growth?

Userpilot

Have you ever used Customer Success Qualified Lead (CSQL) to drive product growth and increase your revenue? If not, then you’re missing out! In this article, we’ll go over what a know what customer-qualified lead is, why it’s important to track them and how can this help increase revenue. Let’s get started! TL;DR Customer Success Qualified Leads (CSQLs) are leads sourced from existing customers with the potential to become long-term, profitable customers.

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Stir Up Innovation and Fun with a Customer Day

dscout People Nerds

Running a customer day is a fantastic way to drum up new ideas and build meaningful relationships. Here’s how to get started.

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Customer Activation Funnel: How to Get New Users to Experience Value

Userpilot

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Let’s dive straight into it!

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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7 Tips to Enhance Your QA Environment Remotely

Centercode

Learn how to maximize the effectiveness and efficiency of your QA environments with this blog.

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Weighted Decision Matrix: A Tool for Pro-level Prioritization

airfocus

The weighted decision matrix is a powerful technique to prioritize what you should focus on when you have many options. Build your own or use a template.

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The Ultimate Guide to Customer Activation for SaaS: Strategies, Tools & Examples

Userpilot

If there’s one critical skill for product managers to nail, it’s customer activation. In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. All of that will help you nail customer activation in your own SaaS.

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7 Best Canny.io Alternatives for Your Business

airfocus

In this article, we’ll be taking a look at Canny and 7 viable alternatives for you.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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CSAT, CES, NPS: Customer Satisfaction Benchmarking In SaaS

Userpilot

Wondering what customer satisfaction benchmarking is in SaaS and how your business compares to other SaaS companies? Comparing your performance against other companies in your industry can give you a crystal clear view of where you stand. You can then make more informed decisions to improve customer satisfaction and retain more customers. In this article, we go in-depth about customer satisfaction benchmarks and how you can measure and improve it.