May, 2014

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What is a Technical Product Manager, Anyway?

Daniel Elizalde IoT Blog

You might have noticed many variations on the Product Manager job title. Some companies have Strategic Product Managers, while others have Product Manager titles linked to specific industry verticals, for example, eCommerce Product Managers and Energy Product Managers. Among software companies, you’ll often see the titles Product Manager, Product Development Manager, and Technical Product Manager.

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The Problem with Building Products in an Agile World

Product Beautiful

Over the past decade, there has been a ton of ink spilled over Agile development. Much of the Agile narrative has focused on the pros of implementing Agile methodologies , such as better planning, faster feedback, and the ability to quickly pivot and make changes. These are all good things. However, from a Product Management standpoint, Agile has some major problem areas that can create inefficiency at best, or completely wreck a project at worst.

Agile 61
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The High-Performance Managed Services Sales Organization: Part 2

TSIA

Part Two in a two-part blog miniseries discussing how to make your managed services organization a high-performing MS operation. Part Two takes a closer look into the characteristics a MS sales professional must possess in order to succeed in the B4B era. (Hint: It’s no longer the “same old sales” approach.

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iOS or Android? [Poll]

UserTesting

Imagine this hypothetical situation. You’re creating a new mobile app that you can’t wait to share with the world. But because of time and budget limitations, you have to make a choice. You can build your app for iOS or … The post iOS or Android? [Poll] appeared first on UserTesting Blog.

Blog 20
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Who Owns Design?

Product Beautiful

One of the most frequent questions I receive is “Who owns Design?” Should the designers report to the Development or Engineering team, should they report to Product Management, or perhaps Marketing? Or, should Design be its own group? The answer might surprise you. Before we can define where Design belongs in an organization, we must first define “Design.” There have been dozens of books written on this topic and the debate will continue to rage online long after this blog turns

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5 Key Practices of a Successful MSP: #5?Strong Financial Management operation and

TSIA

Hopefully you’ve been following along this popular blog miniseries focusing on the Five Key Practices of a Successful Managed Services Provider (MSP), based on a TSIA research report of the same title. If you haven’t had a chance to check them out, or you need a quick refresh, follow this link to read all previous posts in this series.

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4 Top Tech Support Tips for Your Multi-Channel Strategy

TSIA

A good tech support team will drive the reputation of a product, and it can be one of your most marketable assets – even if your product is priced higher than competitor’s products. If people are dealing with a technology they are not familiar with, or one that requires updates, knowing that a tech support team is available through multiple channels?

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TSW Power Hour Session Recap: The 2014 Technology Heatmap

TSIA

What’s happens in a TSW “Power Hour” session? Attendees gain data points on key areas of technology services, delivered by TSIA’s top research execs. TSIA’s John Ragsdale shared a recap of his Power Hour session, discussing adoption, satisfaction, and planned spending within key areas of tech services.

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2014 TechFUTURES: What will service operations look like in 2019?

TSIA

TSIA's John Ragsdale, vice president of technology and social research, wrote a great blog entry on the opening event at TSW Best Practices: TechFUTURES. Discover what’s in store for the future of tech!

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Unleashing the Revenue Generating Power of Your Field Services Workforce

TSIA

In the past, most companies frequently treated field services as a cost center. The focus for field service was to deliver quality service to the customer, do it efficiently, and stay within the limits of the service agreement. Under existing models at the time, service revenues were a fraction of the revenue from the capital equipment, in fact, many technology companies didn't bother to separate revenue from services.

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The High-Performance Managed Services Sales Organization: Part 1

TSIA

The discussion about a sales process and the characteristics of the person that can execute it must start with a clear understanding of the buying and selling engagement.

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Feedly Uses UserTesting to Create a Better Experience

UserTesting

Feedly , a service that allows people to customize the way they gather, read, and share online content, has grown to over 15 million users in the last year. What’s their secret to keeping that many users happy and engaged?… The post Feedly Uses UserTesting to Create a Better Experience appeared first on UserTesting Blog.

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iOS or Android? [Poll]

UserTesting

Imagine this hypothetical situation. You’re creating a new mobile app that you can’t wait to share with the world. But because of time and budget limitations, you have to make a choice. You can build your app for iOS or … The post iOS or Android? [Poll] appeared first on UserTesting Blog.

Blog 20
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Feedly Uses UserTesting to Create a Better Experience

UserTesting

Feedly , a service that allows people to customize the way they gather, read, and share online content, has grown to over 15 million users in the last year. What’s their secret to keeping that many users happy and engaged?… The post Feedly Uses UserTesting to Create a Better Experience appeared first on UserTesting Blog.