Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Close the deal.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

SEPTEMBER 2, 2022

Instructional design software should be used to educate people on a general topic – like corporate training, product training, or academics. Digital adoption platforms are specifically meant for user onboarding and customer training – showing new users how to use software applications. Articulate 360 reviews on G2.

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Software Review 91

ProductPlan

FEBRUARY 15, 2022

Excerpt of responsibilities for a product operations specialist position (via LinkedIn) at Muck Rack. Excerpt of responsibilities for a product data analyst position (found on LinkedIn) at MX. This role is frequently the first product operations position an organization hires. Product Operations Director.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Business of Software Conference

NOVEMBER 30, 2020

This is a talk about positioning, but a little bit more about how you communicate your positioning or share your positioning. And I like folks that educate me on issues and outcomes. So they’re teaching the buyers how to think about the market so they can make any educated, informed decisions. So here we go.

Research Software 64

Research Software User Testing Positioning Product Research 64

Userpilot

APRIL 14, 2023

When your orchestra works in perfect harmony across all departments, you’ll be better equipped to provide a positive experience to users. Researching your customers, personalizing your onboarding flows, and split-testing elements will all contribute towards a more positive experience throughout the entire customer lifecycle.

Analytic Tools 89

Analytic Tools Research Software Feedback Software Onboarding KPIs 89

Userpilot

SEPTEMBER 18, 2021

They'll want to know if you're a committed learner, so they'll check on how you educate yourself about the products and how you stay up-to-date with the latest industry trends. What is the product marketing manager role? The product marketing manager role stands at the crossroads of product and marketing.

Onboarding KPIs 89

Onboarding KPIs Analytic Tools Research Software Product Marketing 89

The Product Coalition

FEBRUARY 26, 2022

I even know some highly effective organisations with hundreds of thousands of users who just have product designers instead of product managers in most of their squads and are seeing positive results. which is positive. I suspect this came about to encourage people to trust our judgement.

User Testing 169

User Testing Weak Development Team Customer Experience Customer Feedback 169