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15 Best User Behavior Analytics Tools in 2024

Userpilot

User behavior analytics tools are an essential part of the modern product manager’s toolkit. This article explores the top behavioral analytics tools to help you choose the right one for your needs. This article explores the top behavioral analytics tools to help you choose the right one for your needs.

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Pendo Resource Center Feature-Limitations and Better Alternatives

Userpilot

Resource Centers are great for providing self-service support. It comes with in-depth analytics, video modules, segmentation, and automated translation. Get a Userpilot demo and start offering self-service support in-app without having to code a Resource Center. Curious about the Pendo Resource Center?

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Product Briefing – September 14, 2023

Department of Product

The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%. WhatsApp is testing a new feature that could open it up to other messaging apps. Meanwhile, Uber is rumoured to be launching a competitor to TaskRabbit.

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9 Growth Initiatives for Successful Companies [With Examples]

Userpilot

A detailed growth strategy for retaining customers may involve various tactics, including self-serve onboarding and support, referral programs, and informed feature development. To take full advantage of growth opportunities, use product analytics to inform product decisions. PLG depends on the self-service model.

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13 Best Customer Self-Service Portals to Enhance Customer Experience

Userpilot

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly.

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Give your customers best practices, not just FAQs

Intercom, Inc.

Embed a how-to video within your doc for a speedier lesson. Take time to review your customers’ messages to see how they talk about their problems and which keywords they use. At Intercom, everyone gets a look in – from the product team, to our engineers, and of course, our customers. Let them scan. Let them watch.