Remove Embedded Analytics Remove Feedback Loop Remove Testing Remove User Experience
article thumbnail

Digital Analytics 101: What Is It and How to Collect Digital Data?

Userpilot

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. NPS scores or bug reports).

article thumbnail

Growth and Analytics: How to Enable Product-Led Success

Gainsight

Enter product analytics, the secret to building your own product-led machine. Strap in for a full look at the role of product-led strategies along with how to use analytics to drive product-led success. . With customers testing your product out right away and competition on the rise, delivering value is a must.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

25 Best User Experience Survey Questions For Collecting Actionable User Insights in SaaS

Userpilot

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

article thumbnail

13 User Feedback Best Practices For Collecting In-app Feedback

Userpilot

Ask customers for feedback (active) or let them come to you with their thoughts (passive) to get more users to participate. Create different variations of the same survey and run A/B tests for them to determine which version got the most engagement. Run A/B experiments to improve your surveys’ conversion rates.

article thumbnail

How to reduce churn and improve user experience for SaaS with churn exit surveys

Usersnap

Why isn’t every SaaS business carrying exit surveys when their users cancel? When used well they will cut your churn, improve user experience, and increase the likelihood that ex-users become customers again in the future. Open-ended questions ask users to give reasons for canceling in their own words.

article thumbnail

15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Our 15 customer intimacy strategies include the following: Mapping the customer journey and listing all touchpoints to get a holistic view of the user journey. Using advanced segmentation to personalize the product experience based on user behavior, use case, product usage , and so on. Provide convenient self-service support.

article thumbnail

PX for Multi-Product Companies

Gainsight

However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. In this article, we examine the biggest issues multi-product companies face and nail down how to use analytics to promote product growth across the organization. How can multi-product companies benefit from analytics?