Userpilot
MAY 8, 2024
Deliver exceptional customer support using AI and self-service resources. Identify friction points through analytics like a funnel or path analysis. Educate customers with resources in multiple formats like blogs, webinars , or videos. Cultivate a customer-centric culture from leadership down.
ProductPlan
SEPTEMBER 17, 2019
But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. But what exactly is a product operations dashboard? What is a Product Ops Dashboard?
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The Product Coalition
APRIL 25, 2022
Finding meeting notes is necessary for PMs who take many types of notes from different stakeholders like leadership, business development, engineering, design, to 1:1s, team meetings, and most importantly, user interviews. the most valuable startup resource. This means the most recent designs will show up live in the document.
Lenny Rachitsky
MARCH 3, 2024
Before Reality Labs, he ran the Ads and Business Platform product group, where he led engineering, product, research, analytics, and design, taking annual revenue from $4 billion to $40 billion in five years. Meta invests significant resources in managing information to enable this context-rich environment. Simplify security.
Userpilot
OCTOBER 16, 2022
Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Like this onboarding tooltip that was auto-translated into German with Userpilot: Provide seamless customer service with a self-serve resource center.
The Product Coalition
FEBRUARY 5, 2021
In this article, we’ll take a look at what product leadership is really about, why coaching is the highest-impact tool that a product leader can have in their toolbox and how to get started using coaching yourself. In fact, I like to think about changing my leadership behaviors as “leadership sprints”. like an experiment?—?just
Userpilot
JANUARY 8, 2024
Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). Provide tailored resources and ask if they need help.
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