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Fintech Customer Experience: How to Measure and Improve It [+ Tools]

Userpilot

Creating a positive fintech customer experience for every lead who walks through the door of financial institutions is easier said than done. This is especially true when trying to implement an in-app support infrastructure within your platform. Want to improve your fintech customer experience?

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Digital Analytics 101: What Is It and How to Collect Digital Data?

Userpilot

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. NPS scores or bug reports).

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Userlane vs Walkme: Which is the best tool for onboarding?

Userpilot

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Userlane Reviews.

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Microcopy UX: Tips and Examples for Great UX Writing

Userpilot

Personalized in-app copy offers relevant information and helps users accomplish their objectives quickly and easily. AI-writing assistants are excellent tools for repurposing product documentation and content or refining existing microcopy. Microcopy localization is an opportunity to make the user experience more inclusive.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics. Think your customers will pay more for data visualizations in your application? Five years ago they may have.

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Synthetic Monitoring of Amazon WorkSpaces

eG Innovations

Monitoring User Experience and going beyond Logon Simulators with Full Session Simulation. Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for users. WorkSpaces eliminates the need to procure and deploy hardware or install complex software. You can quickly add or.

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Extending and Integrating the Monitoring System with Automation and Scripting

eG Innovations

Answering this question is not an easy task for many reasons: IT infrastructures today support a variety of applications and technologies. Many of these applications involve multiple tiers of hardware and software working together. Finally, most IT teams do not have experts in each of these technologies.