Userpilot

JUNE 30, 2025

You can include a brief testimonial or mini case study to demonstrate the real benefits and turn curiosity into progress. How Userpilot can help: Build, schedule, and send each email to the right user segment from one dashboard so every message feels personal and arrives exactly when it matters. What’s good?

User Testing 59

User Testing Customer Experience Customer Feedback Research Software 59

PMLesson's Ace the PM Interview

MARCH 5, 2025

🧠 Check out our complete data analytics interview prep course. Includes : Real take-home case studies, technical and dashboarding skills, and strategies from interviewers at top tech companies. Strategic business impact is emphasized, including executive-level influence and decision-making. GCP , AWS , SQL ).

Data Visualization 52

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 52

Userpilot

JULY 14, 2024

Starting a career as a business intelligence analyst requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

JULY 24, 2024

This guide will introduce you to the best resources available for business intelligence analysts, providing you with a curated selection of valuable materials to enhance your skills and knowledge. Consider Userpilot for its engagement features and analytics capabilities. What does a business intelligence analyst do?

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Userpilot

JULY 21, 2024

Embarking on a career as a business intelligence analyst involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful business intelligence analyst. Looking into tools for business intelligence analysts?

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Modus Create

APRIL 13, 2022

Using smart links, you can embed live data from multiple applications to the project pages in Atlas. According to Okta’s Business at Work report, companies with more than 2,000 employees deploy an average of 187 apps. Atlassian Data Lake will simplify custom dashboards, reporting, and analysis. New Editor Feature.

Embedded Analytics 75

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 75

Userpilot

MAY 20, 2024

Create comprehensive self-service resources to enable users to solve problems independently. Use predictive analytics to identify and proactively address potential churn risks. Create a customer retention analytics dashboard to measure success across key metrics. The solution? This includes churn prevention.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

SEPTEMBER 12, 2024

The company adopted Userpilot as a feedback platform to enable stakeholders to report issues with data accuracy. Maintaining accurate data is crucial for customer satisfaction and the company needed a way for users to report inaccurate data. The team added the ‘Report data issue’ icon to their dashboard.

Data Visualization 105

Data Visualization Product Research Embedded Analytics Feedback Software 105

Userpilot

AUGUST 18, 2024

Google Analytics is the best web analytics software. Analytics dashboards : Find essential adoption metrics, such as the number of active users , user sessions , average session duration, etc., You can also create custom dashboards using metrics of your choice. Userpilot’s analytics dashboards.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

APRIL 24, 2024

AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service. You can use AI’s predictive analytics to anticipate user behaviors to facilitate proactive support and reduce churn risks. AI analytics are coming soon.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

NOVEMBER 28, 2022

The self-serve approach to customer service provides users with the guidance and resources they need to learn and use the product themselves. Interactive self-service guides are in-app resources that educate users on discovering and using features. Embed your guides inside a resource center to make it readily accessible.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools Embedded Analytics 98

Intercom, Inc.

JULY 31, 2019

Embed a video message in your chatbot. Check out more examples of companies using our chatbots to improve their marketing in this article or in our case studies. Others may prefer links to content like case studies or third-party research. Monitor your engagement reports to understand what is and isn’t working.

Marketing 177

Marketing User Testing Research Software Embedded Analytics 177

Userpilot

AUGUST 18, 2022

In fact, studies predict that in the foreseeable future, customer experience will become more important than price and even the product itself. So investing in superior customer experience and constantly optimizing it is one of the best ways to future-proof your business. SaaS businesses are next.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98

Userpilot

NOVEMBER 20, 2022

Offer self-service support options to meet customer expectations, while also removing friction in the support experience. Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. Offer self-service support options. An example of UI feedback.

Customer Experience 98

Customer Experience User Testing Customer Feedback Embedded Analytics 98

Userpilot

JANUARY 12, 2023

After-hours support in the form of self-service content can help your SaaS improve customer satisfaction. How a tool like Userpilot can help you build self-service support resources, code-free. To provide after-hours support, start by building a self-service knowledge base. Case studies.

Embedded Analytics 98

Embedded Analytics Customer Experience Customer Satisfaction Software Review 98

The Product Coalition

APRIL 25, 2022

Field Good for: Seeing the big picture Cost: Free for 1 PM/team and unlimited collaborators, €69/month for 1 PM/team with premium features, €245/month for up to 3 PMs with premium features and portfolio analytics, prices for the enterprise plan with custom integration and premium support on request. The limitations of Pitch depend on you.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

MARCH 4, 2021

Customer service. A study by consulting firm Experience Dynamics found that 79% of users are prepared to search for another site if your business isn’t able to provide them with what they want. Another study by Microsoft suggests that 52% of people think that businesses should act on feedback from their customers.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

SEPTEMBER 17, 2024

In this case study, we’ll go over the challenges Impala faced, the solutions they implemented, and the results they achieved. They also leveraged Userpilot’s analytics features to analyze the effectiveness of onboarding flows. Let’s dive right in! In-app survey templates created with Userpilot.

Customer Experience 105

Customer Experience User Testing Analytic Tools Feedback Software 105

Intercom, Inc.

OCTOBER 5, 2018

But a sound retention strategy is actually one of your most powerful levers to grow your business by creating loyal customers. A study by Price Intelligently showed that a 1% increase in acquisition affects your bottom line by about 3.3%. Embed your product into their workflow. Embed your product into their organisation.

Customer Experience 199

Customer Experience Strategy Embedded Analytics Messaging 199

The Product Coalition

NOVEMBER 2, 2018

That’s why we distilled the essence of all that we know and created the EMBED framework. What’s the EMBED framework? At Appcues, we’ve spent a lot of time studying user onboarding techniques. The EMBED framework is a distillation of all that we’ve learned. You might know it’s importance in retaining users.

Embedded Analytics 60

Embedded Analytics Framework Analytic Tools Feedback Software 60

Userpilot

APRIL 21, 2023

How do you build an in-app resource center that gives customers a valuable self-service experience ? Review engagement analytics for your in-app resource center to better understand user needs. Resource center analytics in Userpilot. Increase product adoption with educational resources, such as webinars and case studies.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Embedded Analytics 98

Userpilot

OCTOBER 30, 2023

Identify and reduce friction with funnel reports. Offer self-service support with knowledge base to improve your repeat customer rate. Improve customer service with live chat. A study by Bain & Company found that a 5% increase in customer retention can lead to a 25% increase in profits. Don’t freak out.

Feedback Software 104

Feedback Software Analytic Tools Customer Experience Customer Feedback 104

Userpilot

NOVEMBER 16, 2022

It integrates with Userpilot, so you can embed the AI videos directly into your UI elements. To do this, create a self-service knowledge base full of educational content, like help articles, videos, and case studies. Provide educational content to offer self-service support on-demand. Advanced analytics.

Feedback Software 98

Feedback Software Analytic Tools B2B Embedded Analytics 98

Userpilot

OCTOBER 15, 2022

Most young customers prefer self-service support , so build a resource center filled with helpful content in various formats, including video tutorials and help articles. Track in-app customer behavior with analytics to recognize areas of friction that you can improve on. What is B2B customer experience?

Customer Experience 98

Customer Experience B2B User Testing Customer Feedback 98

Userpilot

JUNE 28, 2024

Product analytics such as heatmaps also reveal user sentiment. It enables you to collect user insights with in-app surveys and analyze them with an intuitive dashboard. For instance, you could embed a feedback widget within your help center to show customers that you’re always open to their feedback.

Feedback Software 102

Feedback Software User Testing Customer Feedback Analytic Tools 102

Userpilot

SEPTEMBER 20, 2024

Let’s face it: qualitative data analysis is vital to understanding why users act in a particular way and how they feel about your product in a way that quantitative product analytics can’t. To collect quantitative data, you use closed-ended survey questions and analytics tools to track user actions. Survey analytics in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

OCTOBER 10, 2024

Solution : Callbell adopted Userpilot, an all-in-one product growth platform that combines product engagement and user analytics. The reason we chose Userpilot is because it combined two things that we needed: in-app messages and user analytics. Checklist analytics in Userpilot. Flow analytics in Userpilot.

Analytic Tools 104

Analytic Tools Customer Experience Customer Communications Data Visualization 104

Userpilot

OCTOBER 16, 2022

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Create case studies with relatable problems that attract good-fit customers. Create case studies about your customers. How fast do users get to an “Aha!”

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

NOVEMBER 30, 2023

To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. This includes data from your analytics tools (e.g. Use your product analytics tools or customer feedback to identify the relevant segments or user cohorts.

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Gainsight

NOVEMBER 10, 2021

Enter product analytics, the secret to building your own product-led machine. Strap in for a full look at the role of product-led strategies along with how to use analytics to drive product-led success. . One study by Dimension Data found 84% of companies that worked to improve customer service saw an upswing in revenue.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Userpilot

OCTOBER 31, 2022

You’ll get an extensive range of functionality with Userpilot’s features (and through various integrations ), which includes: understanding user behavior and building user segments, an effective engagement layer, unpacking growth insights with advanced analytics features, launching NPS surveys, and more. Book a personalized demo now.

Analytic Tools 98

Analytic Tools Onboarding KPIs Feedback Software Data Visualization 98

Userpilot

DECEMBER 3, 2022

Loyal customers are willing to participate in in-app surveys or beta testing, so embed in-app surveys tied back to particular in-app events to gather contextual feedback. Personalized customer service helps you gain a competitive advantage, meet customer expectations, boost conversions, and increase customer retention. Conclusion. ?ustomer

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

JANUARY 8, 2024

Promote your case studies with paid ads on social media Case studies make a good customer acquisition strategy because they showcase how your best customers reached business success with your tool. Potential users will see themselves in the case studies and be encouraged to use your solution. Traffic analytics on Hubspot.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

JULY 15, 2022

Not all touchpoints can be tracked by analytics. No analytics can track all of the touchpoints or behind-the-scenes happenings. Much of the buyer’s journey takes place offline, making it hard for customer journey analytics to capture all that takes place before a user makes buying decisions. Search Userpilot on Twitter.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

DECEMBER 10, 2022

These could include how to automate recurring tasks, utilize the customer self-service resources, or add new integrations to their workspace. Improving the self-support experience for your users is another way to scale your overall support system without needing to hire dozens of new employees.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Data Visualization 98

eG Innovations

MARCH 15, 2022

Implementing Alerting, Reporting and Dashboards. Out-of-the-box Dashboard. Out-of-the-box there are basic metric dashboards available, but the observability of configured parameters is a somewhat cumbersome task for administrators as they have to toggle between multiple screens and pages to monitor/eyeball the metrics.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Embedded Analytics 59