Case Study: Launching PayMe from HSBC

Mind the Product

The post Case Study: Launching PayMe from HSBC appeared first on Mind the Product. Agile Product Development Guest Post Product Development Process Product Management Skills Case Study HSBC Lean Startup Minimum Lovable Product Mvp Payme product managementBefore moving to super app Gojek to lead its efforts on mass financial inclusion, Adam Darcy developed PayMe, a product that has helped to transform the way young people in Hong Kong think about HSBC.

Building a Bespoke Prioritisation Framework: A Case Study

Mind the Product

In this case study, Katerina Suchkova, Group Product Manager at 15Five, explains how she and her team devised a prioritisation formula to get them through the challenge of 2020. The post Building a Bespoke Prioritisation Framework: A Case Study appeared first on Mind the Product.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

Continuous Product Discovery is for Everyone [Case Study]

Product Talk

That’s why case studies are so valuable. This is why I’m really excited to share today’s case study with you. The post Continuous Product Discovery is for Everyone [Case Study] appeared first on Product Talk. Case StudiesWhen I write or speak about continuous discovery , I worry that people are enamored with this way of working, but aren’t doing the work to put it into practice.

Demo 135

Improving the Accessibility of the iTaxi Mobile App: a Case Study

Mind the Product

We studied the Web Content Accessibility Guidelines, WCAG 2.1. The post Improving the Accessibility of the iTaxi Mobile App: a Case Study appeared first on Mind the Product. User Experience (UX) User Testing accessibility app development Case Study Product Management SkillsThe accessibility of digital content is often an afterthought, but every user deserves to have convenient access to services.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

Behavioural Design Case Study: Headspace

The Product Coalition

Behavioural Design Case Study: Headspace was originally published in Product Coalition on Medium, where people are continuing the conversation by highlighting and responding to this story. Image courtesy: www.boldbusiness.com While Consumer App Designers have begun to increasingly use the understanding of human psychology to make their Apps more ‘effective’ in achieving their goals, its ultimate impact on users’ life is debatable.

Creating Solutions for COVID-19 Frontliners – a Case Study

Mind the Product

If you have a story or case study to share, we’d love to hear from you. The post Creating Solutions for COVID-19 Frontliners – a Case Study appeared first on Mind the Product. In Part 2 of our Coping Through COVID series , we learn how the team at Springer Nature Experiments quickly created an interface, packed with vital information on Coronavirus detection protocols for the scientific research community. Overview.

Common Product Development Mistakes and How To Avoid Them All: A Case Study

Mind the Product

In this case study, CPO Ashley Fidler lays bare a catalogue of common errors made by her and her team when launching a cybersecurity software product. The post Common Product Development Mistakes and How To Avoid Them All: A Case Study appeared first on Mind the Product.

Product Validation In A Real-Life Scenario: Intercept Field Study

StudioTeam

Is it enough to validate a product with in-lab studies? Method: Diary study. Method: Intercept field study. Use the power of your team: don’t do field study with less than 2 researchers working together. Fortunately, we managed to overcome every one of our challenges and carried out a successful study. Then we compared our intercept study with the diary stream to have the full picture. Our main takeaways from this project: Invest in field studies.

Taking Continuous Discovery to the Next Level at SEEK [Case Study]

Product Talk

Today, I want to share a case study with you about one of those bright spot teams. The post Taking Continuous Discovery to the Next Level at SEEK [Case Study] appeared first on Product Talk. Case Studies Continuous DiscoveryAs a discovery coach , I work with all kinds of companies and teams. Some are brand new to discovery , others are already far along in their journey.

UX 137

5 Early Indicators Your Embedded Analytics Will Fail

According to a recent McKinsey study, “Grow. Updating your application’s dashboards and reporting features. may feel optional—until suddenly it’s not. Watch for these 5 signs. that you’re at risk for an analytics emergency. Early Indicators. Your Embedded.

An Agile Project to Enable Social Distancing: a Case Study

Mind the Product

The post An Agile Project to Enable Social Distancing: a Case Study appeared first on Mind the Product. COVID-19 has brought a crisis to many industries and many companies. Transport, especially home delivery providers, faces big challenges. How can they ensure social distancing and thorough hygiene practices in everyday deliveries? Here’s how one transport company solved this challenge.

Agile 122

A Practical Guide for Product Strategy From Almundo: A Case Study:

Mind the Product

The post A Practical Guide for Product Strategy From Almundo: A Case Study: appeared first on Mind the Product. Guest Post Product Development Process Case Study Leadership Okrs product objectives Product Planning Product Roadmap Product Strategy product teamsEighteen months ago travel tech company Almundo started to refine its processes to become a product-driven company.

The Magic of Diary Studies with Tony Turner of Progressive

UserInterviews

Diary studies can help researchers gain context for user decisions. Here's how Tony Turner of Progressive scales up his diary studies, builds customer journey maps from feedback, and chooses the right tools for the job

96

How Uniregistry Used Smoke Testing in Product Validation: A Case Study

Mind the Product

This case study describes a part of a larger product discovery project that I led as a product manager at Uniregistry , a platform that enables easy buying and management of domains and complementary products (online presence, business apps). This case study focuses on Lean Product Validation, but the chart below gives an overview of our entire customer discovery process and the steps we followed.

How to Package and Price Embedded Analytics

If you have them, case studies from customers are the ideal. HOW TO PACKAGE & PRICE EMBEDDED ANALYTICS. Practical Frameworks to Monetize Embedded Analytics Table of Contents Embedding Analytics to Lift Value and Revenue. 1 Customize to Monetize: The Strategic Way to Create Tiered Offerings.

Best Practices for Diary Studies: 5 Tips for Motivating Participants & Preventing Drop-Outs

Generation Focus

Diary studies is a research method which collects qualitative data by having participants record entries about the experience being studied in a log, journal, or diary. Diary studies can be an excellent method to gather information over time.

UX 83

Churn Rate: Solutions With UX Design? Case Study On Xeropan

UX Studio

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. It should have given an overview of the lesson, skills to learn, study-partners’ scores and more. Takeaways from the case study. To see other real-life examples, you can browse our case studies. The secret of reducing churn rate?

UX 82

How to Become a Product Manager?—?Studying

The Product Coalition

Tips on becoming a product manager: studying about it. Continue reading on Product Coalition ». ux product-management startup product technology

How Bloom & Wild made customer experience more thoughtful: A Case Study

Mind the Product

The post How Bloom & Wild made customer experience more thoughtful: A Case Study appeared first on Mind the Product. Customer Research User Stories Case Study customer empathy User FeedbackThanks to feedback from their customers, the team at Bloom & Wild discovered that they could make a truly impactful product change without the need for complicated features. All they had to do was listen. Overview. Bloom & Wild launched as an online florist in the UK in 2013.

Game-Changers 911™: How to Change the Product Management Game in 2020

Speaker: John Storm, President, BrainStorm Network

There are BIG rewards for people who challenge the status quo. Innovators and disruptors are never content with slow, incremental growth. They thrive on shaking things up, re-arranging the game board, and re-writing the rules of the game. In this webinar, we’ll use a sampling of case studies, tools, techniques, and strategic stories to help you identify game-changing opportunities within your company and the world of product management, and then brainstorm ways to capitalize on these ideas. Get ready to change your game in 2020!

[CASE STUDY] How Platformly Onboard Users with their Complex Product

Userpilot

It’s the easiest way to improve your onboarding, and put what you’ve learned from Platformly into practice: The post [CASE STUDY] How Platformly Onboard Users with their Complex Product appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Case Studies Good UX Inspiration complex product onboarding onboarding checklists Onboarding UXOnboarding is a crucial part of any SaaS product.

Creating a Sustainable Continuous Discovery Practice at CarMax [Case Study]

Product Talk

Back in March, I shared a case study about one of the product teams I worked with at Snagajob (now Snag). This case study is about a team at CarMax that I just finished working with. The post Creating a Sustainable Continuous Discovery Practice at CarMax [Case Study] appeared first on Product Talk. I’m excited to share another one with you today.

E-commerce UX Case Study: Société Store

UX Studio

In this case study, I share with you the story of designing a high-end fashion store. Read more case studies to find out more about how UX studio can help you achieve your business goals. The post E-commerce UX Case Study: Société Store appeared first on UX Studio. Case StudyI always find starting a project interesting: I will get to work with new people and learn about a new industry. This one, however, was special, because I had to design an online store.

UX 72

Helping a Machine to Distinguish Toilet Flush From Kitchen tap: a Case Study

Mind the Product

In this case study, Dmytro Prosyanko, Product Manager at McKinsey & Company, Dr. Andrew Pike, Data Scientist, and Danylo Pavliuk, Product Designer at Temper, discuss why effective collaboration between product, data science, and design is crucial for successfully developing next-gen smart tech products. Overview The focus of this case study, co-authored by all three of [.].

Game-Changers 911™: How to Change the Project Mgt. Game in 2020

Speaker: John Storm, President, BrainStorm Network

Do you want to “change the game” in your company or the project management industry?In this webinar, we’ll use a sampling of case studies, tools, techniques, and strategic stories to help you identify game-changing opportunities within your company and the world of project management, and then brainstorm ways to capitalize on these ideas. Get ready to change your game in 2020!

Funnel Analysis Examples and Case Studies in 5 Industries

Amplitude

Case Study: 8x8’s Jitsi.org. Case Study: MINDBODY. Case Study: Rappi. Case Study: QuickBooks. Case Study: NBCUniversal. Understanding the customer journey is crucial to building products that meet your users’ needs.

B2B 72

UX Case Study: How We Designed A Bilingual Lifestyle Magazine

UX Studio

In this UX case study we show how we designed Sport360.fit. This UX case study will walk through all the challenges and learnings this project presented. So why mention cultural differences in a UX case study? In this part of this UX case study, we will list the three main challenges we faced with these arrangements. So, what main takeaways came from this UX case study? We hope you enjoyed our UX case study! Want to read more case studies?

What is an ethnographic study?

Userzoom

Before we get into the details of this particular field of… uh… field study and how it relates to user research and design, let’s understand what is meant by ’ethnography’. According to the BMJ , Ethnography is a qualitative study of social interactions, behaviors, and perceptions that occur within groups, teams, organisations, and communities. What is an ethnographic study? But what’s the difference between an ethnographic study and a usability study?

What is an ethnographic study?

Userzoom

Before we get into the details of this particular field of… uh… field study and how it relates to user research and design, let’s understand what is meant by ’ethnography’. According to the BMJ , Ethnography is a qualitative study of social interactions, behaviors, and perceptions that occur within groups, teams, organisations, and communities. What is an ethnographic study? But what’s the difference between an ethnographic study and a usability study?

Encouraging Innovation in an Established Product Culture

Speaker: Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies

Innovation is both a process and an outcome. The best way to begin innovating your products is by innovating your internal process. We'll explore the challenges, solutions, and hands-on techniques for becoming a successful "agent of change" within a well-established product culture. We'll examine the importance of UX and user-centric feature analysis, the adaptation of Agile Methodologies to the creative process, as well as a way to drive successful culture change for setting expectations and winning approvals with cross-functional stakeholders. Innovation and Leadership go hand in hand. Join Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies, as we assess some case studies to see how to lead with a clear strategy well-defined tactics, and an unbiased understanding of the fundamental question: "why are you innovating?"

[CASE STUDY] Aha! Moment Before Signup as a Marketing Tool

Userpilot

The post [CASE STUDY] Aha! Case Studies Product Experience aha moment before the signup marketing tool UX inspirationWe’ve always said that the key to successful onboarding is to guide your users to your product’s Aha! Moment as soon as possible. It’s something we encourage all of our customers to do. Because that Aha! Moment is when everything clicks into place. It’s when your users realize how much value they can get from your product.

[CASE STUDY] How Sked Social Tripled Conversions with a Checklist

Userpilot

The post [CASE STUDY] How Sked Social Tripled Conversions with a Checklist appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Case StudiesOne of the most popular onboarding elements that Userpilot customers use is the checklist. Checklists provide users with a series of tasks they must complete if they want to make the most of your product. It’s a very effective way of guiding users through your product and towards activation.

User Research For India’s Top Property Site – MagicBricks Case Study

StudioTeam

We conducted user research for the site and we will share what we’ve learned from it in the following case study. If you want to dive in our case studies and learnings, check out our Product Design book by our CEO, David Pasztor. The post User Research For India’s Top Property Site – MagicBricks Case Study appeared first on UX Studio. Case StudyMagicBricks is the go-to platform to buy, sell and rent property in India.

UX 65

[CASE STUDY] Going Product-Led Growth: How Kommunicate.io drives product adoption without a sales team

Userpilot

The post [CASE STUDY] Going Product-Led Growth: How Kommunicate.io Case Studies Case study Product Led Growth MarketingKommunicate.io is a Chat-based Customer Support tool suite helping companies combine chatbots with human customer support to deliver the perfect customer service 24/7. But while helping others nail customer support, Kommunicate’s customer success team noticed a disturbing trend: their customers kept asking for features that were already there in the product.

UX 54

Leverage Your Organization for Best Product Decisions

Speaker: Rene Kolga, Senior Director of Product and Marketing, Nyotron

You can learn a lot by studying your product data, but the real magic happens when product managers blend different types of data from different sources. If you want to blend data and intuition to make bold decisions that move your product forward, you'll need to open yourself up to new data sources - but where do you get this new information? Rene Kolga, Senior Director of Product and Marketing at Nyotron, knows the answer: from other teams in your organization! Join us as Rene goes through the different teams you'll find in a B2B organization, how to build a strong relationship with those teams, and what kinds of insights you can get that will benefit your product.

Crisis Case Studies: Real Product Managers Share Their Tactics

The Product Coalition

product case-study tech crisis-management product-managementThere’s nothing like a crisis to separate the rookies from the pros! Everyone, at all levels, should prepare themselves to manage a crisis… Continue reading on ProductCoalition.com ».

UX Case Study: Search Engine Redesign for RV Rental

UX Studio

This case study reports on how we helped optimise their search engine. In this UX case study, we cover the story of updating the search function of Campanda, including our research and design process, and the specifics learnings we made during this project. On top of their thorough study, they also gathered all the needed information in advance, such as the competitors, KPIs, estimations, must-have elements, a glossary and links. Did you enjoy this case study?

Product Design Case Study: Design a Smart Fridge

PMLesson's Ace the PM Interview

In this post, we'll review a case study submission from one of our Exponent members, Sholanki Sarkar. Case StudiesQuestion : Design a Smart Fridge. If you want to brush up on the basics of answering Product Design Questions, check out Exponent’s lesson on how to ace the product design interview question. Sholanki’s answers are in regular font, interviewer’s responses in bold, and the editor’s notes in italics ).

5 Design Sprint Lessons from 5 Case Studies

The Product Coalition

In an effort to improve my Design Sprinting and get prepared for a webinar on Design Sprints with Atlassian Principal Design Strategist Ben Crothers I compiled a list of 5 case studies on Design Sprints and the top takeaway(s) from each case study. Let’s walk through the case studies and the key takeaways. Case Study #1: How Lego run Design Sprints at scale LEGO ran 150 design sprints over 12 months and, astoundingly, implemented it rapidly and abruptly.

Executive Report: The Customer Data Too Often Overlooked by the C-Suite