Userpilot

APRIL 15, 2024

Resource center analytics. Delayed replies to user queries. From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. CSAT surveys. Funnel analysis.

User Friction 105

User Friction Customer Communications Analytic Tools Feedback Software 105

Userpilot

APRIL 16, 2024

WalkMe offers a quote-based pricing but users have reported $9,000/year entry-level plans. Pros of Userpilot include its no-code customization, event-based triggering, and the option to embed the product tours into the resource center. Several users have complained that it’s not intuitive and is too clunky. Banners.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. This will enable you to provide users with relevant in-app help.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Lou Assist is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs. There are no product usage analytics dashboards.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Appcues is a good choice for Customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

DECEMBER 6, 2022

Marketing Resource Management (MRM) refers to a set of marketing technologies and processes focused on streamlining and centralizing marketing assets, operations, workflows, and information into a single system. As part of your MRM system, a budgeting tool centralizes expense plans and ensures every department and team has enough.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

APRIL 21, 2024

Here are the top 15 NPS survey tools for you to consider: Userpilot : A holistic product growth platform designed to collect feedback and track in-app usage to deliver personalized user experiences. Userpilot also offers solutions for user onboarding and product analytics as well.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Appcues is a good choice for Product adoption and it comes with features such as user segmentation, interactive walkthroughs, tooltips, and onboarding checklist. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Appcues is a good choice for Feature adoption and it comes with features such as user segmentation, tooltips, interactive walkthroughs, and onboarding checklist. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

AUGUST 18, 2022

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next. Customers expect instant fixes.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98

Userpilot

OCTOBER 15, 2022

Segment users by their shared qualities to scale up personalization and deliver hyper-relevant experiences. Use an onboarding checklist to map out the essential actions that first-time users should take to achieve value faster. Track in-app customer behavior with analytics to recognize areas of friction that you can improve on.

Customer Experience 98

Customer Experience B2B User Testing Customer Feedback 98

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. TL;DR Interactive user guides use a combination of UI patterns that educate customers on how to use the product better. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 4, 2021

Wide variety of different survey formats, including NPS, CSAT and CES Feedback options include Five Stars, Thumbs-up and Emojis As well as email, you can send surveys by SMS or link Embed surveys onto your website, or create a native mobile survey on iOS. Delighted Dashboard. Feedier Dashboard. Promoter Dashboard.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

MARCH 15, 2023

Is Appcues or Spekit the best tool for interactive user guides? With so many alternatives on review sites, it’s a bit tricky to really choose one. Moreover, customer adoption tools make it easy to see which version of an interactive user guide performs more effectively with A/B testing. Appcues dashboard.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

DECEMBER 10, 2022

Thanks to Userpilot’s event-triggering feature, you can define a custom event and once it occurs, an in-app experience is triggered. Regularly review KPIs and customer feedback. Measure user sentiment with quantitive and qualitative NPS surveys and identify issues. Use email marketing automation to reactivate disengaged users.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Data Visualization 98

Userpilot

MARCH 24, 2023

This article will analyze the essential features of an interactive user guides tool and help you in choosing the most appropriate tool for your business needs. Interactive user guides can take the shape of product tours and interactive manuals. With Whatfix you can create interactive user guides and knowledge bases with ease.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

DECEMBER 15, 2023

There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform. Let’s compare them!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

DECEMBER 12, 2023

There are plenty of tools for new customer onboarding on review sites, but they don’t make the choice any easier. In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform. Let’s compare them!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 16, 2024

With so many alternatives on review sites, it’s a bit tricky to really choose one. The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Is Appcues or Whatfix the best tool for no-code growth?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

The Product Coalition

APRIL 25, 2022

Field Good for: Seeing the big picture Cost: Free for 1 PM/team and unlimited collaborators, €69/month for 1 PM/team with premium features, €245/month for up to 3 PMs with premium features and portfolio analytics, prices for the enterprise plan with custom integration and premium support on request. Explore is where it gets fun.

Analytic Tools 160

Analytic Tools Data Visualization Feedback Software Research Software 160

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. However, the platform is prone to bugs, and the available analytical features are somewhat limited. If this is the case, you should be looking for alternative tools to power up your user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. And the content of the message can vary depending on the intended purpose, such as informing users about new features or updates, promoting products or services, providing support or assistance, or requesting feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Userpilot

MAY 4, 2023

This article shares how each tool compares to user onboarding , product adoption, and user feedback. We also go over each tool’s pricing, reviews, and pros, and cons to help you make a confident decision. Usetiful dashboard Usetiful is a cloud-based digital adoption platform focused on both employee and user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. However, it doesn’t offer complete UI patterns and there have been performance issues reported.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 4, 2023

Unlike review sites that offer limited information, we’ve written a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. Our evaluation will focus on how each tool can effectively assist you in onboarding users , boosting product adoption, and gathering sentiment feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 18, 2023

Choosing the ideal product growth platform for your SaaS business can be a daunting task. While review sites offer some insights, they often lack in-depth comparisons. Join us as we help you make an informed decision on whether Chameleon, Spekit, or Userpilot is the perfect fit for your business needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

DECEMBER 12, 2023

There are plenty of tools for new customer onboarding on review sites, but they don’t make the choice any easier. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Data Lag : Pendo’s analytics dashboards only update once per hour. Let’s compare them!

Analytic Tools 52

Analytic Tools Onboarding KPIs Feedback Software Data Visualization 52

Userpilot

DECEMBER 10, 2023

There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Data Lag : Pendo’s analytics dashboards only update once per hour. Let’s compare them!

Analytic Tools 52

Analytic Tools Onboarding KPIs Feedback Software Data Visualization 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You need a customer feedback tool to create and customize different forms of micro surveys , s egment customers by their responses, and conduct a user sentiment analysis. Whatfix dashboard. Not exactly what you’re looking for?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 21, 2023

Utilizing a tool for interactive user guides is vital to reduce reliance on developers and trigger guides contextually. An ideal tool must be truly no-code, offer a range of UX patterns, support user segmentation , and enable tracking of product analytics. Users just get access to help, when they need it.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? With so many alternatives on review sites, it’s a bit tricky to really choose one. Must-have features for building no-code interactive user guides include a good range of UI patterns , customization and segmentation options, and minimum product usage analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Acting on the data you collect will lead to more informed decisions when it comes to product and user experience improvements. Is Pendo or Apty the best tool for customer feedback? Not exactly what you’re looking for?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

NOVEMBER 17, 2022

Looking for a good user onboarding tool and wondering if Spekit is the best option for your SaaS company? There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. Spekit is a digital adoption platform that’s more focused on providing employee onboarding rather than user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

AUGUST 18, 2020

This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Whatever problem you have, there’s a bit of software that does it for you or your users. The best user retention tools…for you?

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. By acting on the data you collect, you can improve the product and the user experience. Using tools, you can automate feedback collection and analysis, as well as ensure relevant data is collected from the right users.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52