UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. They’ve worked with all kinds of businesses, from startups to established enterprises, in a wide variety of industries. Anjelika Kour founded the women-owned web design company in 2015.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Userpilot

JULY 20, 2023

When trying to choose the right productivity app for your needs, it’s best to look at a combination of third-party reviews, social media posts from users, and free trials to try out the software for yourself. Alconost: localize software, apps, and websites. Smartling: language translation and content localization platform.

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization Reporting Tools 83

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. Userpilot is a code-free onboarding platform that also allows you to instantly act upon behavioral analytics by building in-app experiences. Larger organizations can opt for its enterprise solution, Analytics 360.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

StubHub

MAY 8, 2019

One-stop API access : StubHub’s API product catalog now houses all APIs in one centralized location with the latest documentation, sample code and reporting metrics. The most significant challenge was due to the lack of a self-service functionality. There was low partner satisfaction because of the long turnaround times for support.

Reporting Tools 8

Reporting Tools Analytic Tools Feedback Software Data Visualization 8

Intercom, Inc.

JANUARY 24, 2019

I had done some software consulting. For example, Amazon at the time wasn’t necessarily revolutionizing, but they had perfected online reviews and an element of what we now consider as a customer advocacy in terms of recommendations. So we said, “Hey, why don’t we do that with enterprise software?”

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

Intercom, Inc.

OCTOBER 29, 2020

I had wanted to be in tech because I’d done a bunch of coding undergrad and engineering undergrad, and as tech started to take off in the mid to late nineties, I knew that I wanted to be in the Bay Area, in Silicon Valley. We were working together as consultants, where we basically designed and built software for other people.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Intercom, Inc.

JANUARY 31, 2019

As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. One thing that occurred to me very early on when I moved back to R&D (or to Product and Engineering land) was how we have a lot of inputs to our roadmap.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

eG Innovations

NOVEMBER 7, 2019

The Apache Tomcat software is an open-source implementation of the ava Servlet, JavaServer Pages (JSPs), Java Expression Language and Java WebSocket technologies. The Engine represents the request processing pipeline for a service. All requests received by the Connectors are handled by the engine. What is Apache Tomcat?

Reporting Tools 8

Reporting Tools Data Visualization Software Review Customer Feedback 8

Gainsight

DECEMBER 23, 2019

Are you selling more to enterprises? You have to have an understanding of how much of your business is enterprise versus SMB. So, is there inbound coming in? So, we look at a number of factors when we’re looking at customer success organizations and even in the venture world, frequently ask how big is your organization?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Business of Software Conference

NOVEMBER 19, 2019

In this cathartic talk from Business of Software Europe 2018, Tim talks about some of the lessons learned he learned during some very, very tricky days for DataSift. Tim Barker (CEO, DataSift) – “It Was The Best Of Times, It Was The Worst Of Times”: Every CEO Ever… from Business of Software Conference.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Userpilot

MAY 19, 2021

Gainsight’s Lead Generating Engine With Online Conferences. Schedule a call and see how you can create personalized experiences just like the one above (no coding required). Are you a more low-cost small business option, or do you offer advanced features for enterprise organizations? SaaS Inbound Marketing. Social Media.

Research Software 119

Research Software B2B User Testing Customer Experience 119