Intercom, Inc.

JUNE 3, 2021

In terms of research and development or generally the product and engineering functions, the people who produce your software, this really is a question of investability. And we’re actually becoming a less effective engine of R&D because we’re now producing swiftly. Should we sink bigger? Should we plan bigger?

Strategy 228

Strategy Feedback Software Research Software Software Review 228

The Product Coalition

FEBRUARY 26, 2022

I even know some highly effective organisations with hundreds of thousands of users who just have product designers instead of product managers in most of their squads and are seeing positive results. This internal focus problem doesn’t just impact product, design and engineering functions but every department you have in the company.

User Testing 172

User Testing Weak Development Team Customer Experience Customer Feedback 172

Intercom, Inc.

JANUARY 16, 2019

If you want to build a revenue engine that will fuel long-term growth, you need to build and scale your sales org with intention. question becomes even more pressing given the trend toward “bottom-up” product adoption – i.e., offering a given product for free or without a formal top-down sales motion, as is common with SaaS.

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156

Pragmatic Marketing

OCTOBER 11, 2019

So as part of your launch plan to then do you have a sort of sales enablement and sales training piece of it that your group handles? So recently, we've got a few people who look after that full time who are closer to the sales team people who sort of came up through the ranks of the sales team. Yeah, absolutely.

Product launches 70

Product launches Research Software User Testing Product Research 70

Pragmatic Marketing

OCTOBER 11, 2019

So as part of your launch plan to then do you have a sort of sales enablement and sales training piece of it that your group handles? So recently, we've got a few people who look after that full time who are closer to the sales team people who sort of came up through the ranks of the sales team. Yeah, absolutely.

Product launches 70

Product launches Research Software User Testing Product Research 70

Userpilot

SEPTEMBER 18, 2021

This will often include the sales and marketing department, the engineering department, the product development team, product management, press and PR, and senior executives. #3 . #2 – Collaboration skills. As a product marketing manager, you'll have to collaborate with multiple teams across the business.

Onboarding KPIs 92

Onboarding KPIs Analytic Tools Research Software Product Marketing 92

Userpilot

SEPTEMBER 18, 2021

This will often include the sales and marketing department, the engineering department, the product development team, product management, press and PR, and senior executives. #3 . #2 – Collaboration skills. As a product marketing manager, you'll have to collaborate with multiple teams across the business.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Product Marketing 52

Userpilot

SEPTEMBER 18, 2021

This will often include the sales and marketing department, the engineering department, the product development team, product management, press and PR, and senior executives. #3 . #2 – Collaboration skills. As a product marketing manager, you'll have to collaborate with multiple teams across the business.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Product Marketing 52

Userpilot

SEPTEMBER 18, 2021

This will often include the sales and marketing department, the engineering department, the product development team, product management, press and PR, and senior executives. #3 . #2 – Collaboration skills. As a product marketing manager, you'll have to collaborate with multiple teams across the business.

Onboarding KPIs 40

Onboarding KPIs Analytic Tools Research Software Product Marketing 40

Intercom, Inc.

JULY 5, 2018

I realized I get way more value out of helping other sales people figure out how to tap into their full potential. Then I went to go work for Google, running sales productivity, which was really sales training development. I went to Salesforce after that, and that’s where we coined the term “sales productivity.”

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

I realized I get way more value out of helping other sales people figure out how to tap into their full potential. Then I went to go work for Google, running sales productivity, which was really sales training development. I went to Salesforce after that, and that’s where we coined the term “sales productivity.”

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163