article thumbnail

9 essential sales steps you need to grow your SaaS startup

Intercom, Inc.

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. It’s okay if you are ‘terrible’ at it.

article thumbnail

367: Radical product thinking for product managers – with Radhika Dutt

Product Innovation Educators

Your title is irrelevant—if you’re building products and thinking about how to engineer change, you’re applying product thinking. [9:05] Logistics: How does the solution get to customers (support, sales, training customers, professional services)? If you’re a startup, survival depends on revenue and funding.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

All I know is coding. Can I become a Product Manager?

B2B Product Management

Currently in engineering or related area) thinking of moving to Product Management. At a smaller company or a startup, usually one person plays both roles. So if you are looking to get experience in both these areas, it is best to do it at a smaller company or a startup. We get this question a lot.

article thumbnail

How to build a billion dollar sales team like Stripe

Intercom, Inc.

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. They relied on a great product, with a passionate userbase that helped kickstart an organic growth engine which sold the product for them. Yes, Dropbox started off with no traditional sales team.

article thumbnail

Intercom on Product: Accelerating your strategy after COVID-19

Intercom, Inc.

” And in Intercom and elsewhere, we’ve been thinking about what that actually means for startups, for seed-stage companies, all the way through to mid and late-stage companies. Let’s just take, as a target case, a PM or a manager of PMs in a startup who’s being told, “Hey, let’s go and accelerate.”

Strategy 228
article thumbnail

How to build, manage and scale a sales team – 12 strategies from the experts

Intercom, Inc.

If you want to build a revenue engine that will fuel long-term growth, you need to build and scale your sales org with intention. question becomes even more pressing given the trend toward “bottom-up” product adoption – i.e., offering a given product for free or without a formal top-down sales motion, as is common with SaaS.

article thumbnail

The Great Silence

The Product Coalition

The engineers and designers understanding of the customer and problem space is paramount and if you aren’t regularly talking to those customers, what do you think happens to the probability of you making a mistake? Some startups adopt this strategy to fool investors. well, you don’t have anything else.