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From the creators of DORA, SPACE, and DevEx, and in collaboration with Laura Tacho and the team at DX , I’m excited to introduce you to Core 4. Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout).
This mostly worked, but it required a lot of administrative work to keep our systems in sync. There were dozens more that required that we make changes in all of our systems. But then, one day, I found myself reading Ask Your Developer by Jeff Lawson and I realized I was the one making the mistake. I was new to OAuth.
This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. It compounds quietly across every team, workflow, and decision. Multiply that across a team, and operational drag becomes a real cost.
Last week, I shared that we often get asked, Do API teams need to do discovery ? Today, Ill be covering the most common usability issues that arise when developers start working with a new API. When engineers encounter friction when learning a new API, it reduces their likelihood of having success with your product.
It’s too bad I didn’t have first principles to draw on at the time. Identify Base Principles — What are the fundamental truths of product development? Tesla’s Roadmap and Lessons from First Principles Historically, car manufacturing has been dominated by internal combustion engine (ICE) vehicles. Trust, outcomes, value?
In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.
A widespread gap in career clarity: Many tech workers don’t know what they should be doing to continue developing in their careers. We then dug into people’s work experiences, including enjoyment, burnout, quitting intentions, career development thoughts, and manager effectiveness. AI) and specialized sectors (e.g.
Just as you change collaboration patterns through changing how you develop roadmaps, you change the conversation with leaders through how you orient towards supporting them. First, the scope of work has already been defined and the team is being asked to deliver it. This is an order-giver / order-taker pattern. This is clearly insane.
Despite human talent being the largest contributor to cost of revenue, organisations invest far more in tech than in developing their people. Because the future of product leadership isn’t just about systems, it’s about the people who power them. We spend more on hiring great people than we do on developing them.
They require a symphony of teams — Product, Design, Engineering, Marketing, Sales, and Support — working together from idea to launch. Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. Different teams often pursue different KPIs and objectives Communication breakdowns.
Negative user experience = lost customers Users get frustrated when they encounter functional bugs like a payment system failure, a broken feature, or a poorly functioning app. Wasted time on bug reproduction and fixes The software development process is lengthy. When issues arise, customer support teams receive a surge in tickets.
Gartner estimates that through 2025, at least 30% of generative AI projects will fail after PoC due to poor data quality, inadequate risk controls, escalating costs, or unclear business value. Uncertain outcomes: Without real-world validation, predicting an AI systems performance or business impact can be challenging.
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With the average cost of developing a new drug at approximately $2.3 billion , streamlining and automating clinical development processes are perfect use cases for AI. McKinsey has estimated that AI technology could generate $60 billion to $110 billion per year in economic value for the pharma and medical-product subsectors alone.
There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. Today, Userpilot is used by multiple roles in my product team and covers analytics, building guides, and creating product communication. Looking for the best tools for interactive user guides for your company?
“If you have 10 teams decorating the hood of a car with rhinestones, the hood gets so heavy you can’t lift it to fix the engine anymore. Thats what product development feels like in most organizations.” This ensures that the product not only addresses real user problems but also aligns with business goals.
Learn about delta testing Resources By Type ïª Blog ï Ebooks & Guides ï¬ Events & Webinars ï Case Studies ï Podcast ï Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?
Ask users to leave reviews on the app store to add social proof to your app. However, there are good and bad ways to approach this tactic. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.)
No PM or app developer can avoid this completely, but you can create onboarding flows that shorten the time to value and convince your ideal users to stay. Userpilot’s advanced segmentation engine makes defining these cohorts effortless. Fix poor user experience and reduce app churn with Userpilot analytics. How do you do it?
Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. Performance expectations: People using mobile web or app expect speed and instant clarity because theyre often on the go, juggling multiple tasks, or dealing with weak connections. This article will provide an in-depth guide.
My live experience at the AI Engineer World’s Fair 2025 in San Francisco could be summarized as “extremely intense.” I hope these notes help you get a sense of the energy, trends, and ideas shaping the future of AI and AI Engineering.
It also needs to provide a seamless educational experience, free from confusing jargon, dense layouts, and unclear billing systems. Reducing member support costs and engineering resource spend Healthcare organizations often receive a high volume of support inquiries regarding basic portal/app navigation, feature discovery , or account issues.
First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). What systems/metrics/processes do we need to measure and track winning?
Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .
When speaking with founders and CEOs, we often hear concerns like this: My project manager is losing confidence in the developmentteam. I think that poor communication and differing team cultures might be part of the problem, but how can I know for sure? This is where a technical review can be useful!)
For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal SystemsEngineer Brian Scanlan to pick up the baton and keep the chats going.
And while seeing this work come to fruition, Sam, a Product Engineer at Intercom, was inspired to find more ways to get involved. My team’s lead engineer stopped what he was doing and announced to the all-male room, ‘Looks like the token female engineer has arrived.’
Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineeringteam configurations that I see as problematic. So
In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The challenge to the product managers is to translate these into a more functional plan for our engineeringteam.
“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.
Before founding Viable, he held senior leadership roles in engineering, technology, and product. Often somebody on the team is responsible for reading through all that stuff, synthesizing it into insights, and disseminating those insights across the team. This is a very manual process, so few teams decide to do the work. [4:22]
As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. If you’re a senior engineer and want to further your career, what skills should you develop? How do people move into staff engineering roles? They likely don’t have all the answers.
As noted in my last post , Sales and Marketing often wonder whether Engineering is sufficiently motivated and engaged. Motivation and engagement look different on the tech side of the room: the outbound team often can’t tell whether Engineering is emotionally engaged. Some Engineeringteams are unmotivated, though.
It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Developing and maintaining a continuing education program for product managers.
Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Know your own systems. You are only as strong as the weakest link in your privacy ecosystem.
Product teams often fall into the trap of spending most of their time on the core functionality of the products they’re building. Without an accessible onboarding process , customers may never reach the stage where they can use the game-changing features your team has worked so hard to build, making outcomes difficult to achieve.
One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. Doing this right means a lot more than simply supporting your team. a product leader.
Three years later I became a web application engineer at a startup that built software for military and private industries. I became director of communications, leading the development of intranets and web applications. Designers vs Developers The work culture in this large organization was unlike anything I’d ever experienced.
In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37
If you’re a fan of the kanban system , this will become your go-to method of organization. What it is: Asana is a versatile task management solution that allows you to manage both personal and team projects. How to Use it: You can create projects and tasks within the projects, assign tasks to teammates and track progress.
Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. If so, what is the value of the solution you’re developing? Often people confuse it with automation.
Three years later I became a web application engineer at a startup that built software for military and private industries. I became director of communications, leading the development of intranets and web applications. Designers vs Developers. Tension between designers and developers was palpable.
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As we look at what it takes to develop non-gaming VR products, their separation from gaming becomes very important. Developing business products in VR, however, is like creating a new sport by combining American Football and what the rest of the world calls Football. So what does all of this mean for product development?
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