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Enterprise CS 101: Establishing Customer Success Quickly

Gainsight

In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. The post Enterprise CS 101: Establishing Customer Success Quickly appeared first on Gainsight Software.

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Spendesk’s Nicolas Marchais on evolving with your market

Intercom, Inc.

So they created a software that provides control, visibility, and payment methods for corporate finance teams. Instead, focus on fostering a culture of communication and feedback loops between the team. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

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Alpha Appoints Rob Holland as New CEO

DISQO

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. the personalized email platform for the world’s fastest growing retailers, where he had responsibility for the go-to-market, partnerships and finance functions. The post Alpha Appoints Rob Holland as New CEO appeared first on Feedback Loop.

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Alpha Appoints Rob Holland as New CEO

DISQO

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. the personalized email platform for the world’s fastest growing retailers, where he had responsibility for the go-to-market, partnerships and finance functions. The post Alpha Appoints Rob Holland as New CEO appeared first on Feedback Loop.

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How to Analyze NPS Responses and Get Actionable Insights That Help Your Business

Userpilot

To improve your NPS score, share the results with your entire team to make changes and close the feedback loop by reaching out to respondents with solutions. For example, maybe enterprise customers respond better to your product than small businesses do. What is Net Promoter Score?

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Lawrence of Arabia, the Original Agile Disruptor, Had Sore Feet

The Product Coalition

4) And finally, the term “lean startup” … I prefer the term “fast-product-feedback-loop” instead. One of the biggest challenges I’ve seen in larger companies is their ability to re-ignite fast-product-feedback-loops As startups grow, they move towards the safety and predictability of roots. Because it is harder.

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The “Agile C-Suite” and The Critical Role It Plays in an Organization’s Path to Agility

Agile Velocity

Balancing the Agile Enterprise . I appreciate the concept of the “business operating system” and balancing the agile enterprise. At a minimum, it consists of the CEO and the heads of finance, human resources, technology, operations, and marketing—the individuals most critical to the components of the operating system.” .

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