Intercom, Inc.

NOVEMBER 30, 2021

You’ll learn the ingredients of a winning modern support tech stack and the key ways to optimize your stack through a proven framework. But many support teams – especially those in the enterprise space – worry that “ripping and replacing” their tech stack will be costly: time-wise, cognitively, and financially. Let’s dive in.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Alchemer Mobile

SEPTEMBER 3, 2020

We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. Download our five-stage framework to reducing mobile churn. Retail & Shopping (including eCommerce and grocery).

Travel 246

Travel Feedback Software Research Software Data Visualization 246

ProductPlan

APRIL 1, 2020

So how do product roadmaps help ensure this remains the case? Product Roadmaps for Computer Software Product Managers. Product roadmaps provide the cohesive vision and story for your product, aligning stakeholders , and illustrating how each minor improvement leads to more significant gains. Good ideas are a dime a dozen.

Feedback Software 59

Feedback Software Reporting Tools Roadmap Data Visualization 59

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Unify data and simplify partner integrations with enterprise-class security and reliability. Core mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

MARCH 8, 2022

An iterative product framework for identifying and pursuing the right opportunities to create value. Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School. How to create a scalable product organization.

Technical Advisors 112

Technical Advisors Product Research Analytic Tools User Testing 112

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. As part of that partnership, they’re going to demand more from you in terms of roadmap and key integrations. ” 3.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

BrainMates

JULY 23, 2023

These frameworks are designed to improve the effectiveness of teams collaborating on software development. Product roadmaps will become a relic of the past. Enterprises will be able to develop software in-house or purchase services, both for a negligible fraction of the current cost.

Generative AI 52

Generative AI Research Software Product Research Data Visualization 52

Modus Create

JULY 21, 2020

We’ll discuss what’s necessary to accomplish when you’re planning to transition to Scaled Agile, including the differences in frameworks, tools, and training options that are critical to success. To further mature your organization, you can add in some more structure and practices from one, or many, of the popular Scaled Agile frameworks.

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

Userpilot

AUGUST 30, 2023

In this talk, Leah will show you: How to leverage PLG to navigate challenging markets and position yourself for success. Positioning. Roadmaps kill outcomes Fixating too much on roadmaps can get you trapped because it prevents you from exploring creative alternatives. Sign up for Leah’s session.

Customer Experience 99

Customer Experience User Testing Customer Feedback Research Software 99

The Product Guy

JUNE 20, 2019

But it does mean owning decisions and having frameworks to get them the results they need. To keep track of what has been validated for delivery and development, a roadmap is your best tool. Product managers are often tasked with improving an existing roadmap — but sometimes you will need to create one from scratch.

Product Research 151

Product Research Feedback Software User Testing Technical Review 151

The Product Coalition

MARCH 18, 2021

Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? Consider the following options: You can use a popular web development framework like Angular.js. If you plan to develop hybrid apps, then you can use a modern framework like React Native. billion by 2026.

Feedback Software 130

Feedback Software Research Software Reporting Tools User Testing 130

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. There are many frameworks available on building products and the approach varies individual to individual. Product Roadmap. Hard Skills Required for the Role.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. What are the key positions in product teams? In enterprise organizations, on the other hand, the roles may be more specialized.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Product Research 83

The Product Guy

APRIL 21, 2019

A customer-centric approach focuses on providing a positive customer experience to drive profit and gain competitive advantage. A product manager manages the product roadmap/product lifecycle. The secret menu framework. Guest Post by: Anthony Lazarus (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Patrick Hoffman].

Data Visualization 151

Data Visualization User Testing Customer Experience Product Research 151

Agile Velocity

MAY 20, 2020

So, an alternate definition for creating balance at the top might be to gain an understanding of complexity, by applying the Cynefin Framework 2 or a Volatility – Uncertainty – Complexity – Ambiguity (VUCA) filter, as the foundation for decision making to enable agility wherever it is needed.

Agile 77

Agile Feedback Software Data Visualization Research Software 77

Usersnap

SEPTEMBER 29, 2022

You need to collect customer feedback , prioritize roadmaps , and ship features and products that offer a brilliant user experience. Create your vision and positioning 4. We will go more into how to innovate by listening to customers in the Jobs-To-Be-Done framework chapter below. Create your vision and positioning.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Roy Madden

MARCH 22, 2022

When the company name is ambiguous, a disambiguation model is used to remove false positives. Learn more ‘Tactics & Techniques’ is a Leo Concept powered by the Mitre ATT&CK v10 framework that tracks tactics, techniques, and sub-techniques and their relationships.

Research Software 93

Research Software User Testing Product Research Reporting Tools 93

ProductPlan

DECEMBER 31, 2019

Being a product manager – and leading other PMs – are two very different positions. ”. Prioritizing the Roadmap. These invaluable external inputs also help a product leader prioritize a product roadmap. Believe it or not, product managers (PMs) often establish roadmap priorities without this critical foundation in place.

User Testing 60

User Testing Product Research Customer Feedback Roadmap 60

Userpilot

DECEMBER 18, 2022

While this may sound dystopian to some, Vazgen Babayan , Group Product Manager at Adobe, is optimistic AI will bring about positive changes and more disruptive innovations. Building on this, there is a positive trend of launching marketplaces that contribute to sustainability by focusing on waste management, circular economy and more.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Product Research 90

Gainsight

OCTOBER 27, 2022

We’ll dig into building out your roadmap and major milestones for the first year including identifying the need, getting buy-in, building and launching, and measuring success. This session and Q&A will cover a framework for customer success hiring in a highly competitive talent landscape. Avoiding Management Debt.

Strategy 52

Strategy Data Visualization Customer Feedback Customer Experience 52

ProductPlan

FEBRUARY 4, 2020

Every position has points of frustration and agitation. In general, product managers are happy at work and satisfied with their current position, rating their happiness at 3.8 The survey also found some key differences between product management in an enterprise environment and small-to-medium-sized businesses (SMBs).

Product Research 47

Product Research Product Management Product Manager Data Visualization 47

Userpilot

JUNE 30, 2022

Communicating a relevant value proposition with accurate product positioning. Use in-app messaging to make customers part of your product storytelling while creating public roadmaps, release notes, or press releases for the big picture. Misleading your brand positioning and value proposition. Product positioning benefits.

User Testing 88

User Testing Feedback Software Analytic Tools Customer Experience 88

Mind the Product

JULY 6, 2018

Jobs to be done, design-led thinking, microservices, object orientation, service orientation, user stories, product-market fit, launch strategy, data models, customer segmentation, framework after framework, after framework. Start from the bottom, block by block. Milk the System.

Research Software 89

Research Software User Testing Product Management Product Manager 89

BrainMates

OCTOBER 14, 2020

So, what happens when new features and product ideas get pushed into the roadmap? The art of prioritisation is invaluable for everyone – whether you work for a large enterprise, small NFP, or are self-employed. Should she have stated her position more firmly and pushed back on her stakeholder? Is her CEO right?

Customer Experience 78

Customer Experience Research Software Product Research User Testing 78

Mind the Product

JANUARY 12, 2017

Product managers and their more recent Agile brethren, product owners, hold one of the most demanding positions in an organisation. As the crucial nexus in the product development framework, their plate is all too often full with business demands, technical requirements, and marketing concerns. Routine is a Good Thing.

Technical Review 70

Technical Review CTO Enterprise Vision 70

Roy Madden

MARCH 22, 2022

When the company name is ambiguous, a disambiguation model is used to remove false positives. Learn more ‘Tactics & Techniques’ is an AI Model powered by the Mitre ATT&CK v10 framework that tracks tactics, techniques, and sub-techniques and their relationships.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Finance 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. What is a product analytics framework? Why is it important to create product analytics frameworks?

Analytic Tools 74

Analytic Tools Data Visualization Feedback Software Research Software 74

Mind the Product

NOVEMBER 14, 2017

Once the products/services with the segments being targeted (SMB, mid-size/large enterprises, industry types) are mapped out, you can start to rationalise the product/market fit as it relates to your own product. However, it requires considerable clarity of purpose and a shared responsibility framework to make it work.

Technical Review 74

Technical Review Systems Review Analytic Tools Research Software 74

BrainMates

OCTOBER 14, 2020

So, what happens when new features and product ideas get pushed into the roadmap? The art of prioritisation is invaluable for everyone – whether you work for a large enterprise, small NFP, or are self-employed. Should she have stated her position more firmly and pushed back on her stakeholder? Is her CEO right?

Customer Experience 52

Customer Experience Research Software Product Research User Testing 52

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. Your plan is your framework for every decision to ensure that you are walking along the right path.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Department of Product

FEBRUARY 18, 2022

If you can build a product which proves that free users will engage regularly with it, this could lead to high NPS scores, referrals and positive word of mouth which create more paying customers further down the line. A deep dive into the tools, frameworks and processes used by product managers from top companies.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Pragmatic Marketing

OCTOBER 18, 2019

We're part of Cox Enterprises but Cox automotive focuses on providing services, products, capabilities to dealers lenders, auto manufacturers and really helping them what they need to run their business to buy and sell cars to move people in the likes of that. We try to give teams frameworks. Cox automotive is an organization.

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

Pragmatic Marketing

OCTOBER 18, 2019

We're part of Cox Enterprises but Cox automotive focuses on providing services, products, capabilities to dealers lenders, auto manufacturers and really helping them what they need to run their business to buy and sell cars to move people in the likes of that. We try to give teams frameworks. Cox automotive is an organization.

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

Userpilot

FEBRUARY 17, 2021

Topics: Positioning to scaling success, Building a PMM team for success, Cross-functional collaboration, career development, Demystifying Segmentation, Research & Testing, Hired as a Remote PMM, In-Product Engagements – Lead Customers to the Aha! Topics: Metrics and Frameworks for growth optimization. Product Con.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Userpilot

APRIL 27, 2021

This will positively correlate with your conversion rate and reduce your churn because users will think of your product as the all-in-one solution they can’t live without. Userpilot reduces time to value and provides a full framework of tools that drive user adoption. Source: Userpilot. Or in other words, your product becomes sticky.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Tyner Blain

DECEMBER 10, 2014

The body of work seems to be focused on aspects of goodness which don’t help product managers to make the prioritization decisions which inform their roadmaps. Use the concept to drive learning, not roadmaps. And Kano analysis gives us a framework for talking about it. “How much can we have right now?”

User Testing 74

User Testing Feedback Software Customer Experience Framework 74

The Product Coalition

DECEMBER 21, 2018

some people are real advocates for the VoC in product development while others prefer to really own the product roadmap and keep customers well out of the way. Even large, Enterprise organizations are able to do that and are generally much more agile on the whole. A lot of companies now ship weekly.

User Testing 60

User Testing Feedback Software Customer Feedback Customer Experience 60