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Lessons from 1,000+ YC startups: Pivoting, resilience, avoiding tar pit ideas, more | Dalton Caldwell (Y Combinator, Managing Director)

Lenny Rachitsky

Simplify security • Coda —The all-in-one collaborative workspace — Dalton Caldwell is Managing Director and Group Partner at Y Combinator. If your venture struggles and innovative strategies are exhausted, consider pivoting. But if there are still untapped ideas, persevere and try them first.

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Managing Product, Vision or Execution?

The Product Coalition

product management can either be vision-driven, or it can be execution-driven. In other words, ‘good’ product management is a degree of ‘street-smartness’ with which you’re driving your organisation towards it’s business goals. A Traffic Jam Unfortunately, product management does not come with a handbook. Short answer?—?where

Vision 60
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6 Things I Learned About PLG and Customer Success

Gainsight

Yet, one cohort of CS leaders exists that I’ve found to truly be special snowflakes: Customer Success teams in companies that employ Product-led Growth strategies. Because the product is so technical, the CS team includes the traditional CSM role as well as Technical Account Managers and Solutions Architects.

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Combining DevOps and Agile Transformations to Achieve Business Outcomes

Agile Velocity

This combination will enable your enterprise to gain faster feedback, reduce risks while also obtaining meaningful business outcomes. For over a decade, Agile Velocity has been helping enterprises chart and benchmark their progress during change initiatives. Roll Out Strategy. The DevOps Handbook (Book). Enabling Action.

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Product Analytics, Prioritization, and Decision-Making - What We Can Learn from Einstein and Drucker

Speaker: Nils Davis, Principal, NPD Associates

As a Product Manager, a big part of your job will always be to balance which features to develop, and which to scrap. How do you trade off multiple excellent options to choose the one option that’s best aligned with your strategy and which will deliver the most value to the market with the resources you have? And much more!

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Using Automated Best Practices Puts the ‘Intelligence’ in Artificial Intelligence

Gainsight

We’ve already shared why customer visibility is crucial to improving internal customer strategy and overall customer health. Customer segmentation comes in numerous forms and variations from enterprise to small-medium business (SMB), low touch, and tech-touch models. However, every move of automation comes with a warning.

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The Path Beyond CSM

Gainsight

Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. Over the past ten years, the role of Customer Success Manager has evolved and changed as much as the field of SaaS has. Helping manage renewals and driving advocacy. However, you aren’t sure of the path to get there.