Nulab

SEPTEMBER 14, 2022

The Nulab team is honored to announce that Software Advice recognized Backlog as a Top Kanban Tool in its 2022 Frontrunners report. Software Advice, a Gartner company, is a leading provider of advisory research for businesses navigating their software-buying journey. Learn more about the methodology here.

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UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. Understanding UX User Personas UX User personas are the linchpins in the realm of user experience (UX) design and product management, particularly in user-centered design. The challenge?

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Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g.

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The Product HQ

APRIL 20, 2024

This approach promotes to develop software sustainably because it employs the use of estimates, effective code management, and automated testing, and takes user feedback into account. These defects compromise a software system’s ability to function and jeopardize the product’s ability to meet an end user’s needs.

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Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. What is a SaaS learning management system? Let’s dive in for details!

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The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. Effective risk management Generative AI aids in risk mitigation by facilitating early detection and resolution of issues.

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Intercom, Inc.

OCTOBER 19, 2022

We protect it throughout its lifecycle with robust security practices, tailored role-specific staff training, and rigorous compliance with regulations. Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. Explore other articles in the series.

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Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. Set up custom events using Google Tag Manager.

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Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Styling requires coding. Source: userpilot.com. Pros of Userpilot. Cons of Intercom.

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Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Good onboarding software contains interactive walkthroughs, modals, tooltips, segmentation options, analytics, automation, in-app surveys and help centers. Table of Contents. Userpilot.

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Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. They also offer feedback features and analytics to support data-driven decision-making.

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Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Userlane’s code-free digital adoption platform runs as an overlay on software applications. Userlane Reviews. out of 5 star reviews.

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Userpilot

JANUARY 22, 2024

Customer success is a more proactive and holistic approach than customer support, customer service , or account management. High-touch customer success models are more suitable for complex products that require customization and lengthy training. A hybrid model combines elements of the two models to tailor the assistance to user needs.

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Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

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The Product Coalition

FEBRUARY 26, 2020

There is a lot of confusion out there about product, product management, product owners, product manager. Higher education and training courses are much too often focused on code itself, but in fact there are many more aspects to developing digital products than that. Books Software Project Survival Guide ?—?Steve

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Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

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Split

JULY 27, 2023

But what is the best option for your project: a homegrown feature toggle solution or a software-as-a-service (SaaS) feature toggle? For enterprises, feature toggles provide a way to continuously deliver new features while maintaining the stability of existing code.

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Userpilot

APRIL 22, 2024

Teams of customer success are responsible for building playbooks , managing churn , streamlining onboarding, enhancing customer experiences, driving account expansion , and gathering feedback. Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free.

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Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem.

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Userpilot

JANUARY 6, 2022

Tired of reading tons of generic reviews that don’t really help you discover which tool is best for you? We’ve prepared an in-depth, honest comparison and review of two top tools for feature adoption that we’ve either experienced first-hand or that have been used by friends at other SaaS companies. Clean UI and Easy UX.

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Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

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Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. But it can also mean helping customers get more value from a software product.

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Userpilot

OCTOBER 1, 2022

Are you a SaaS customer success manager torn between self-serve and white-glove onboarding methods? Companies that use it mostly do so for just high-profile clients—think enterprise customers with big annual contracts. For instance, Zoom or Slack do not need to run full walkthroughs to train their users. You’re not alone.

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Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. New in – Best New Product Management Books in 2021. Product Management Books #1 – Continuous Discovery Habits [NEW! ].

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The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com. Signup to be a Mentor Today! Meet the mentors….

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Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. Set up custom events using Google Tag Manager.

Data Visualization 59

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Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much? Product Management Skills.

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UX Studio: Product Management

NOVEMBER 24, 2020

Aplana is a privately held software development company that has been on the market for 20 years. Its offices are located in different countries, including the UK, US, and Germany for sales operations and Ukraine, Russia, Belarus for skilled software engineering teams. . Wandr studio. Echo & Co. Design First. Fuzzy Math.

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The Product Coalition

SEPTEMBER 4, 2020

My journey to product management was not what you might expect , but then again, maybe you would. Three years later I became a web application engineer at a startup that built software for military and private industries. From Startup to Enterprise A job at a startup means a lot of responsibility. the end users?—?but

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Intercom, Inc.

JULY 29, 2021

It turns out that hypergrowth is less about hiring people and more about creating onboarding and training processes and opportunities. We started from scratch and we had a six-week turnaround time to take our training. And I think you need to think about people management the same way. From selling bikes to software.

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The Product Coalition

OCTOBER 19, 2020

What are the top companies to hire remote software developers from? Highlights Years of experience in building native and cross-platform applications Pre-vetted engineers and developers for plug-and-play remote teams Highly transparent and collaborative systems for steady progress towards goals 2) Endive Software?—?Creative

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Userpilot

NOVEMBER 19, 2022

Customer service KPIs measure the performance of customer service teams and customer support management. Customer service KPIs are a set of metrics that measure the performance of the customer service team and customer support management. What are customer service KPIs? Why should you track customer service key performance indicators?

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Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. You’ve generated interest in your software. Value Proposition.

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Userpilot

OCTOBER 4, 2022

So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on! As a SaaS product manager, getting a complete picture of the customer journey and understanding what’s blocking users from advancing further can improve the user experience.

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UX Planet

MARCH 7, 2024

Silos Within Teams In many organizations, design, development, and product management operate in silos, a structure that inherently limits collaboration and communication. Who does what: Get Complete Clarity of Roles In project management, clarity regarding who is responsible for what is pivotal.

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Product Talk

NOVEMBER 16, 2022

Meet Ellen Juhlin , a product coach and consultant and Senior Director of Product Management at Orion Labs. It cost tens of thousands of dollars and took a three-day training to operate and program this thing, but it was really powerful. This was around 2005.

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The Product Coalition

JANUARY 12, 2023

Business Model Transformation Business Model Transformation (BMT) is a type of digital transformation that focuses on changing the way an organization works, manages, and monetizes its products and services. Challenges of Implementing Digital Transformation Another example of Domain Transformation is supply chain management.

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