Gainsight

FEBRUARY 29, 2024

Partner Success has been long talked about in Customer Success programs, but it’s had limitations in practice due to technology constraints like data security requirements and lack of Customer Success capabilities among partners. For IBM, its partner ecosystem is responsible for contributing over 40% of its software revenue.

Customer Experience 52

Customer Experience Technical Review Software Review Webinar 52

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. During the webinar, Apptentive’s product team shares why it is important to listen deeply to your customers, and how you can use customer feedback to build a truly stellar product.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Seamless integration with accounting software and the ability to generate tax reports easily would ensure a straightforward and efficient tax experience.

Analytic Tools 94

Analytic Tools Data Visualization Research Software Reporting Tools 94

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. End-user training is all about educating customers on what software offers and how they can maximize their usage. This can be done through live webinars or 1-on-1 calls. Let’s get started! It reduces customer churn.

Analytic Tools 101

Analytic Tools Feedback Software User Testing Customer Experience 101

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. UserGuiding reviews. Let's take a closer look at some of the user reviews that their customers posted online.

Analytic Tools 84

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 84

Userpilot

JUNE 30, 2023

Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. Resource centers are available on both the Growth and Enterprise plans. What do users say about Userpilot’s resource center software? There are many metrics to explore.

Analytic Tools 89

Analytic Tools Embedded Analytics Data Visualization User Testing 89

Userpilot

APRIL 21, 2024

build in-app experiences that increase product adoption and retention without coding). Here’s an example: Fluid is an all-in-one project management platform catering to enterprise customers. Userpilot webinar thank-you page. Host webinars that offer valuable knowledge and demonstrate your product’s value.

Research Software 81

Research Software Feedback Software User Testing Reporting Tools 81

Userpilot

APRIL 8, 2022

Userpilot is a digital adoption platform that allows teams to build custom user onboarding experiences without any coding. Appcues get better reviews for the ease of administration. Get a Userpilot demo and see why reviewers rank it higher compared to Appuces. Userpilot is a code-free product experience software.

Analytic Tools 91

Analytic Tools Data Visualization Software Review Customer Experience 91

Gainsight

JANUARY 12, 2021

Read on to see how she thinks about scaling enterprise products and customer success for small to midsize companies, including some that are just starting to sell products online for the first time. Marissa: The growth in our subscription business creates an opportunity for more SMB companies to harness the power of enterprise products.

User Testing 59

User Testing Webinar Onboarding KPIs Technical Review 59

Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. .” We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Userpilot

OCTOBER 1, 2022

Companies that use it mostly do so for just high-profile clients—think enterprise customers with big annual contracts. It’s easily scalable and can be automated using no-code self-service tools. You’ll also have to invest in state-of-the-art CRM and communication tools that may cost you much due to how you intend to use them.

Feedback Software 77

Feedback Software Data Visualization Customer Experience User Testing 77

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. In a recent MIT Review article and Business Lab podcast, it was proudly announced that “A customer-centric approach is key in a post-pandemic world.” Launching Customer Success.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

Userpilot

JUNE 19, 2023

Such systems are hosted and maintained by the software provider, and users can access them from their internet browser – often for a subscription fee. Updates and maintenance – the SaaS LMS vendor looks after the infrastructure and ensures the software is up-to-date and secure. A SaaS LMS is a cloud-based LMS.

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Systems Review 83

eG Innovations

MARCH 31, 2021

While the early months of lockdown were characterized by IT teams rushing to procure hardware, spinning up additional cloud services, and pushing through software contracts, we’re now in a place where we can take a step back, breathe, and figure out what the path forward is going to look like for digital workspaces. Register for the webinar.

Reporting Tools 98

Reporting Tools Product Research Data Visualization Analytic Tools 98

Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. Documentation should be contextually relevant: it depends on what your software does, what problems you’re trying to solve, and the needs of your audience.

Document 81

Document Analytic Tools Feedback Software User Testing 81

Userpilot

SEPTEMBER 25, 2023

It’s a popular strategy in the enterprise software space. It’s an approach that is often preferred when selling software to larger enterprises. User training resources – video tutorials , knowledge base modules, and webinars to help users make the most of your product. No companies are 100% PLG.

Analytic Tools 87

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 87

Gainsight

FEBRUARY 23, 2021

You may have recently heard about the importance of Net Dollar Retention from Nick’s blog post earlier in the month , as well as the webinar we did with Bessemer Venture Partners. The blog post and webinar were more focused on why Net Dollar Retention is so important. But how do we go about improving it?

Framework 64

Framework Feedback Software Onboarding KPIs Customer Experience 64

Userpilot

MARCH 3, 2022

There are many knowledge base software solutions out there: Userpilot offers a range of impressive features which drive customer value (compared to examples like Groove or Zendesk). Reduce customer churn due to friction. Get a demo and see how to build one without coding. What is a SaaS knowledge base? Case studies.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Customer Experience 89

Gainsight

MARCH 15, 2023

We’re seeing our customers bringing more prudence and diligence to the table to get more efficient in terms of how they think about the three- to five-year plan for their businesses. Be Sympathetic and Proactive With Engagement JH : This is the fourth economic downturn I’ve experienced in software.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products. Accelerate.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

ProductPlan

MARCH 4, 2022

Note: We’ll assume your company sells B2B SaaS software. That means you should also review and update your buyer persona. Is your marketing team creating educational content for the market—webinars, how-to videos—to make your app seem less intimidating to new users? Your enterprise customers’ priorities have changed.

Customer Experience 84

Customer Experience Customer Feedback User Testing Feedback Software 84

Userpilot

JANUARY 21, 2021

Easy to use (really no code required), moderately priced based on MAUs only (with all features available in all pricing plans!), But an Enterprise focus makes it unsuitable for smaller businesses. After installation, do you need to do any coding to make the most of it? Source: demio.com. How much does it cost?

Analytic Tools 74

Analytic Tools Feedback Software Reporting Tools Data Visualization 74

eG Innovations

FEBRUARY 25, 2019

At eG Innovations, we recently joined forces with a Citrix CTP George Spiers to deliver a webinar on the topic “Citrix Troubleshooting 101.” More than 650 people participated in this engaging live webinar. The process of elimination can be applied to three particular troubleshooting tactics that were highlighted in the webinar.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

eG Innovations

MARCH 5, 2019

Citrix Troubleshooting 101: Watch Webinar ». Is it due to the Delivery Controller? Is it due to the user’s workload? Is it due to the virtual/cloud platform? Is it due to storage? Helpful Resources: Webinar: Citrix Troubleshooting 101. Why is Citrix Slow? Where is the Issue? Is it on the client side?

Reporting Tools 61

Reporting Tools Strategy Software Review Customer Experience 61

Userpilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels.

Analytic Tools 93

Analytic Tools Data Visualization Reporting Tools Software Review 93

ProductPlan

OCTOBER 1, 2020

We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). Software as a Service has become the predominant business model for B2B software. 14 Can’t Miss Conferences for Product Leaders. SaaStr Annual.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Userpilot

SEPTEMBER 5, 2022

So why not try a Userpilot demo to apply your new skills without coding? This program is designed for more enterprise companies trying to get personalized training while enhancing their customer success systems. Executive business reviews. Create quarterly reviews for clients to engage and make customers stick with you.

User Testing 85

User Testing Customer Experience Customer Feedback Certifications 85

Gainsight

AUGUST 26, 2021

Your customer success platform is a powerful tool for collecting data and generating metrics from across your enterprise systems, pulling together information from sales to resource planning. You can schedule a free personalized demo of Gainsight , or watch our recent webinar on The Value of Teammate Success here !

User Friction 52

User Friction Feedback Software Data Visualization Customer Experience 52

ProductPlan

APRIL 25, 2019

Enterprise. Enterprise. Let’s review some of these project management principles and discuss how applying them can help product managers. ProductPlan for the Enterprise. Enterprise IT Roadmap. Try it Free. Integrations. Try it Free. Integrations. Product Management. /. Product Strategy. / Security Overview.

Product Management 79

Product Management Product Manager Management Management 79

eG Innovations

JULY 4, 2019

Webinar: Citrix Troubleshooting 101 ». Citrix administrators often struggle with managing logon times effectively, mainly due to the complexity of their environments and the various components that need to be performing optimally. When launch.ica has not opened automatically, this is normally due to a browser configuration issue.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Gainsight

APRIL 13, 2020

Transitions will happen due to a multitude of reasons. Sometimes, the timing can be partially controlled, but for many reasons it can be an unplanned events to which we need to respond (hiring freeze, family care, maternity and paternity leaves, team changes due to an economic downturn, and other emergencies). Employee attrition.

Data Visualization 52

Data Visualization Technical Review Software Review Customer Experience 52

Mironov Consulting

DECEMBER 31, 2017

Especially in enterprise/B2B, sales teams may have only a handful of major active accounts, each carrying a lot of revenue. Webinars, social posts, third party analysts, product reviews, podcasts, and long-term email nurturing are anchored by new features and compelling use cases. “Why aren’t we getting more done?”

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . Its client focus comprises 60% of middle-sized companies, followed by 30% enterprises and 10% small businesses.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! Dialog audience. Dialog templates.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Do you want to encourage users to register for a webinar you’re hosting?

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Mixpanel

FEBRUARY 23, 2024

On the enterprise side, they usually have very complex and boutique use cases. We have an internal escalations program that we call “Red Accounts,” which is reviewed regularly by a council of people across services, including account executives, customer service, and so on. And if all of that still doesn’t work? That’s worked well.

Onboarding KPIs 59

Onboarding KPIs Technical Review Customer Experience User Testing 59

eG Innovations

FEBRUARY 17, 2020

If users struggle to establish a session or Workspace app experiences high reconnect rates due to being connected over a sluggish network, the Session Availability and Session Resiliency metrics will be impacted. Many of you will already know the products from listening to community webinars and reading community blogs.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59