Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Games (mobile games, gaming studios, etc.). What a year for news.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Mind the Product

JULY 9, 2019

After leaving the Navy and working on nuclear submarines, Dan Olsen embarked on a career that has spanned enterprises and start-ups, consulting, speaking, writing, and running the Lean Product & Lean UX meetup. He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it.

Product Research 140

Product Research Customer Experience User Testing Entertainment 140

The Product Coalition

FEBRUARY 25, 2024

Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. From its humble beginnings as a DVD rental service to its current status as a global streaming powerhouse, Netflix’s evolution has been marked by relentless innovation and strategic adaptation to changing market dynamics.

Analytic Tools 100

Analytic Tools Entertainment Customer Experience Data Visualization 100

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

User Testing 52

User Testing Research Software Product Research UX 52

The Accidental Product Manager

SEPTEMBER 18, 2023

Sure would be good to be a product manager for one of them. Product managers know that streaming-video services get a surge of subscribers when they launch a hotly anticipated show or movie. This creates a challenge even for the product managers at the industry’s deep-pocketed giants. ViacomCBS Inc.

Customer Experience 73

Customer Experience Product Research Product Management Product Manager 73

Mind the Product

MARCH 20, 2019

Prior to taking on the role of COO and CPO at Singapore-based financial portal MoneySmart, Nick Ramsay was a strategy consultant and product manager. Marketing thinks in terms of a fixed budget – Product thinks in terms of a fixed outcome. Establishing a product culture.

Product Research 155

Product Research Entertainment Consulting Startups 155

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better? Why avoid it?

User Testing 110

User Testing Product Research Testing UX 110

The Secret PM Handbook

SEPTEMBER 16, 2016

In this part we dive into what you really came here for – product management-specific mental models. Why are product management-related mental models different? The mental models I’m going to talk about share two key characteristics: They are about about products. Who the product is for (the market).

Product Management 275

Product Management Product Manager Product Research User Testing 275

The Product Coalition

JUNE 30, 2023

This permits constant feedback, testing, and improvement via the development cycle. Project Management Efficient Project management is important to keep the process of development on track. It implies coordinating team members, managing budgets, and ensuring the projects meet deadlines and quality standards.

Development 124

Development Artificial Inteligence Feedback Software Entertainment 124

Alchemer Mobile

MARCH 16, 2021

There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%). Simply giving customers the choice to opt into or out of surveys resulted in survey response rates of 60% (again, industry average for survey response rates is 1%).

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Mind the Product

AUGUST 11, 2017

Dave Wascha started as a product manager 20 years ago working on Internet Explorer 4.0. Since then he’s had his share of successes and failures in a storied career spanning the US and Europe, and in this entertaining and insightful talk from Mind the Product San Francisco he distills those 20 years into twelve key lessons.

Product Management 216

Product Management Product Manager Entertainment Customer Experience 216

The Product Coalition

FEBRUARY 26, 2021

Marketing and Advertising The first budget expense cut was marketing and advertising. But should a business’s marketing campaign cease in response to the COVID-19 pandemic? Choosing one product over another is ultimately powered by the consumer’s emotional relationship with the brand.” The answer is ‘No’.

User Testing 105

User Testing Marketing Research Software Entertainment 105

Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode.

Product Research 111

Product Research Customer Experience Entertainment Consulting 111

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. About six months into his research, Michael realized that the questions he had chosen to answer were all closely related.

Research Software 157

Research Software Analytic Tools Product Management Product Manager 157

Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. What is SaaS product marketing?

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Mind the Product

MARCH 31, 2020

When you want to learn about the state of product management across Asia, there are two people who come to mind: Adrienne Tan (CEO and co-founder of Brianmates in Sydney) and Colin Pal (Chief Product Officer, Caterspot in Kuala Lumpur). That tiny little widget has implications for how someone might use and conceive your product.

Customer Experience 121

Customer Experience Product Research Feedback Software Data Visualization 121

Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode.

Product Research 99

Product Research Customer Experience Entertainment Consulting 99

Mind the Product

JUNE 25, 2019

To do that, he had to get to his “Aha moment” Now based in Berlin as the Head of Product for the Offerista Group, he ran through his process with us. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode. It was never mentioned. We decided we needed to figure it out and write the article.

Customer Experience 124

Customer Experience Product Research User Testing Entertainment 124

Mind the Product

JULY 14, 2020

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016, her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. In this episode of The Product Experience, sponsored by Amplitude, learn how to apply this ethos to [.].

Feedback Software 102

Feedback Software Customer Experience Product Research Technical Review 102

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Roman Pichler

NOVEMBER 12, 2019

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product.

Weak Development Team 191

Weak Development Team Customer Experience Technical Review Product Research 191

Roman Pichler

NOVEMBER 12, 2019

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product.

Weak Development Team 191

Weak Development Team Customer Experience Technical Review Product Research 191

Intercom, Inc.

JANUARY 14, 2019

The Intercom marketing team is made up of a diverse group of individuals with distinct backgrounds and perspectives that inform our work. Jarell Cardoza, Product Marketing Manager ( @jarcardoza ). “How Brands Grow: What Marketers Don’t Know” by Byron Sharp.

Books 150

Books Technical Review Marketing User Testing 150

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Accessibility and Your Product. Conclusion.

Reporting Tools 112

Reporting Tools Research Software Product Management Product Manager 112

Mind the Product

SEPTEMBER 23, 2021

I've been investing in the stock market for more than a decade, and I recognize that it is a world that I am equally passionate about and entertained. There are many things that I've learned that we can apply to improve our day-to-day product management practice. [.]

Entertainment 158

Entertainment Marketing Product Management Product Manager 158

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. Netflix had the chance to create an entirely new market with no competition. There are three main types of pivot strategy : Product pivot : this involves changing the product or service your business offers.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Product Innovation Educators

JANUARY 9, 2023

Insights on brand storytelling for product managers. As product professionals, we need to help position our products in ways that make sense for customers and the organization. As product professionals, we need to help position our products in ways that make sense for customers and the organization.

Branding 95

Branding Data Visualization Magazine Customer Feedback 95

Mind the Product

AUGUST 20, 2019

While we’ve talked to lots of brilliant people, the original idea for the podcast wasn’t to focus on the big names of the product world ( Ken Norton , Melissa Perri , Josh Seiden , Theresa Torres , Dan Olsen , and Rich Mironov to name a few…) but to spotlight people who gave a great talk at their local ProductTank.

Customer Experience 88

Customer Experience Product Research Entertainment User Testing 88

Userpilot

NOVEMBER 17, 2022

If you’ve been in the SaaS or start-up space for some time, there’s no way you haven’t heard about ‘delightful products.’ And what can product managers do to build quality products that really delight users ? Then iterate to add delight and build a minimum delightful product.

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98

The Accidental Product Manager

MARCH 6, 2023

The ease of doing this is one of the challenges that product managers are facing these days. Online product managers realize this and they are currently looking for ways that they can stand out from among all of the other sellers who are online. Since it is so easy to do, everyone seems to be doing it.

User Testing 65

User Testing Product Management Product Manager Advertising 65

Ask Benny

JUNE 5, 2020

Innovation sometimes appears between the lines In today’s world, we are bombarded with people telling us that we need to be productive all the time. There are many hours during the day that being productive can improve your outcome and save you many hours of work. If you are productive all the time it leaves no time to think.

Entertainment 131

Entertainment Product Research Strategy Product Management 131

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. He has been the product manager for this B2B audience. It has been running for 17 years and has raised in excess of £3 billion to date.

Analytic Tools 141

Analytic Tools Research Software User Testing Customer Experience 141

Roman Pichler

OCTOBER 21, 2016

Here is a simple test: Close your eyes and gently observe your breath. Why is Mindfulness Beneficial for Product People? Mindfulness provides a number of well-known benefits, such as, improved creativity, productivity, and wellbeing, and it has become popular at companies like Apple, Google, and Nike. Tip #1: Don’t Rush.

Product Management 209

Product Management Product Manager Customer Experience User Testing 209

Bain Public

DECEMBER 14, 2021

Product leaders and managers are busy in their careers. Podcasts are a great alternative for people who are busy yet still want to learn and keep in the loop in their industry. We’ve listed below the top 9 podcasts we think product managers would love! And what better way to do this than listen to podcasts!

Research Software 52

Research Software Product Management Product Manager Data Visualization 52

Innovatemap

DECEMBER 20, 2023

As we wrap up 2023 (see what we did there), let’s give credit to the products, podcasts and people who inspired us at work, home and everywhere in between. From insights keeping us informed on product trends to friendly competition around the Village Table, here’s a list of a few favorites from our team.

Research Software 52

Research Software Customer Feedback Entertainment User Testing 52

Mind the Product

APRIL 26, 2019

In this entertaining and insightful talk from Mind the Product Singapore 2019, Sherif Mansour, Distinguished Product Manager at Atlassian, shares some common misconceptions about the product management craft, how we need to think differently about those issues, and what we should be doing instead.

Weak Development Team 135

Weak Development Team Data Visualization Product Research Entertainment 135