Mind the Product

OCTOBER 30, 2019

He joined us on the podcast to talk about how to create focus around what matters to your users by using different testing methodologies – a topic he and Alex Osterwalder cover in their book, Testing Business Ideas. Testing business ideas. Testing Business Ideas, by David Bland and Alex Osterwalder: US , UK , DE.

Product Research 130

Product Research User Testing Customer Experience Testing 130

Mind the Product

JANUARY 14, 2020

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Lean User Research.

Product Research 187

Product Research Analytic Tools Customer Experience Research Software 187

Mind the Product

AUGUST 11, 2020

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. Managing change with users and stakeholders.

Customer Experience 171

Customer Experience User Testing Product Research Entertainment 171

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

Education 74

Education Research Software Feedback Software User Testing 74

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Overstock has been around for a number of years, very successful in the e-commerce space, and had built a really successful app, but it had gotten long in the tooth. Robi Ganguly: The second area was a challenging place for a lot of product managers.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

APRIL 21, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath.

Product Research 170

Product Research Customer Experience Feedback Software Research Software 170

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. People who need medicine use apps and websites to order perscriptions and have them delivered to their homes. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Mind the Product

JANUARY 28, 2020

Nick Christakis research. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Nick Christakis research. Black Dog Institute.

Artificial Inteligence 156

Artificial Inteligence Product Research Data Visualization Research Software 156

Mind the Product

DECEMBER 10, 2019

Todd Green knows a few things about creating and managing things that attract a lot of attention – before he joined King (makers of Candy Crush etc), he helped to define the digital experience for The X Factor, and the [Your Country] Idol and [Your Country]’s Got Talent franchises. Gaming apps. Interactive entertainment.

Product Research 96

Product Research Research Software Entertainment Consulting 96

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Another example is project management software and other SaaS products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

UX Studio: Product Management

APRIL 3, 2018

Modern technology brings patients better and more comfortable service. But for this to work, healthcare workers need to feel as if they had always used these tools. User-friendliness, however, holds the key for the success of these apps and gadgets in the long run. AccuVein uses AR technology to help locate veins for injections.

Healthcare 137

Healthcare Research Software Data Visualization UX 137

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.

Customer Experience 119

Customer Experience Product Research User Testing Entertainment 119

UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. Jakob’s law’ asserts that users inherently prefer website/app designs to appear and function in ways they’re already familiar with.

Data Visualization 76

Data Visualization UX Research Software Feedback Software 76

Mind the Product

MAY 28, 2019

In 2017, Teresa Torres gave one of our favourite talks on the Mind the Product stage, introducing the concept of Opportunity Solution Trees. Tools: Omnigraffle , Miro (formerly RealtimeBoard). Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers.

Product Research 153

Product Research Customer Experience Research Software Entertainment 153

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. Jamie was brought into the company to improve the usability of its charity account and to establish features that would drive more charities to use the platform.

Analytic Tools 148

Analytic Tools Research Software User Testing Customer Experience 148

The Secret PM Handbook

SEPTEMBER 16, 2016

In this part we dive into what you really came here for – product management-specific mental models. Why are product management-related mental models different? We have some great mental models in product management. Yet in my experience many product managers don’t know that a value proposition has a specific structure.

Product Management 275

Product Management Product Manager Product Research User Testing 275

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Mind the Product

JANUARY 21, 2020

One of the rare people who’s seen our world from all sides – Chris has been a developer, designer, researcher and product manager – he came on the show to share practical and implementable advice on how to move from intentions to actions. Tools for measuring your carbon impact. Influencing your vendors.

Product Research 128

Product Research Research Software Roadmap Government 128

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Language, culture and technology constraints should be considered too.

Reporting Tools 116

Reporting Tools Research Software Product Management Product Manager 116

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better? Why avoid it?

User Testing 110

User Testing Product Research Testing UX 110

The Product Coalition

APRIL 27, 2020

Non-Trivial Interview with Natallia Shauchenka Senior Product Manager @ BCG Digital Ventures To kick off this interview, can you tell us what companies you have worked for? we (as product team) just hand off the solution design to the user under the flag of empathy, instead of actually doing our homework thoroughly. It’s a tough one.

Research Software 78

Research Software Reporting Tools Customer Experience Software Review 78

Mind the Product

NOVEMBER 5, 2019

If you – or your kids – have ever controlled a Lego creation from an app, then you’re familiar with Melissa Pickering’s work. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. before founding a STEM startup.

Product Research 74

Product Research Customer Experience Research Software User Testing 74

Mind the Product

JANUARY 23, 2019

One of the things I’ve recognised, in working with Product and Innovation folks, especially those that subscribe to an agile and lean methodology is that they kept skipping ‘research’, especially discovery research. And when they did validation research, they really just wanted to hear what they wanted to hear.

Product Research 109

Product Research Customer Feedback Research Software User Testing 109

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. What is an opportunity solution tree? What are the benefits of using an opportunity solution tree? Who should create an opportunity solution tree?

Data Visualization 278

Data Visualization Product Research Analytic Tools Research Software 278

Mind the Product

DECEMBER 15, 2017

At Mind the Product our mission is to further the craft of product management by bringing together product people of all stripes to share their stories and experiences. So without further ado, here are the Top 10 Product Management & Design Videos of the year: 1. 20 Years of Product Management in 25 Minutes. Design Sprints.

Research Software 0

Research Software Data Visualization Product Research User Testing 0

Userzoom

JANUARY 7, 2020

Can a change management process help your company survive users’ negativity towards necessary changes to your digital product? We need to drive engagement, keep up with new technology and compete with other sites. Change management. Companies talk about something called Change Management.

User Testing 93

User Testing Customer Feedback Customer Experience Research Software 93

Mind the Product

JUNE 25, 2019

Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Customer Experience 131

Customer Experience Product Research User Testing Entertainment 131

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Product Innovation Educators

FEBRUARY 4, 2019

Choose the right university partners to drive research and innovation. There are time-tested ways to accomplish this, including traditional open innovation, incubators, and startups. To explain how their system works and tips for implementing a partner program, Ed Krause joins us. Another approach is a partner program.

Research Software 65

Research Software Analytic Tools Technical Review Product Research 65

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Nobody rants quite like Laura Klein. Building better products.

Product Research 37

Product Research Research Software Feedback Software Customer Experience 37

Nulab

JULY 9, 2019

Well-stocked refrigerators may be a staple in Silicon Valley offices, but it can be a very cost-effective solution for bringing people together and may even help promote healthier eating habits. . At Nulab , we’re passionate about results-driven collaboration software that helps amplify company productivity. Technology – 10.1%.

Reporting Tools 57

Reporting Tools Research Software Feedback Software Data Visualization 57

The Product Coalition

MARCH 3, 2019

Some of the things that I miss about the “other” way of project management The world of product management is very much one of “our way vs. the highway”. Waterfall” is a broad categorization of traditional project management frameworks which are defined by stage-gating and phasing of a project over a long period of time.

User Testing 61

User Testing Product Research Agile Customer Feedback 61

Balsamiq

DECEMBER 11, 2017

Amy and Joe used Balsamiq to pass wireframes back and forth with edits before Joe finalized them in a low fidelity prototype for testing with stakeholders. On any given day I might be project manager, user researcher, interaction developer, or even content author. Develop project management skills.

User Testing 75

User Testing Weak Development Team Product Research Feedback Software 75

Mind the Product

DECEMBER 4, 2018

In 2009, we faced a revolt when we removed Profiles, a feature that allowed members to manage multiple queues, even though only 2% of members used this feature. Our job was to delight members, and we worried that killing Friends would do the opposite. Creating a simple overall experience requires thoughtful sunsetting of these efforts, too.

User Testing 144

User Testing Strategy Customer Experience Product Research 144

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. We hope this material will help you feel more confident in the coming year.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78