Product Talk

DECEMBER 6, 2023

Why does the outcome focus on business value and not customer value? How do you test to make sure your opportunity is not a solution in disguise? How do you test to make sure your opportunity is not a solution in disguise? Why can’t you just generate opportunities from what you know about your customers?

Data Visualization 276

Data Visualization Product Research Analytic Tools Research Software 276

Mind the Product

MARCH 24, 2020

A couple of things we’re hearing people talk about a lot this week are how they’re adjusting to working in a different way, and how they are adjusting their strategies to deal with the current situation. The Black Mirror Test. Listen if you’d like to learn more about. Ethical frameworks for product development.

Product Research 130

Product Research User Testing Testing Customer Experience 130

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . For a gaming company, the users are gamers. What Is Gaming Analytics?

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers.

Product Strategy 67

Product Strategy User Testing Strategy Technical Review 67

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. What is a pivot strategy? A pivot is a strategy to change the direction of your business. Types of pivot strategies. Reasons to implement a pivot strategy. Customers are unhappy.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Mind the Product

DECEMBER 4, 2018

I write a lot about product strategy, and use Netflix as an example so that others can learn from the company’s success and failure. I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups.

User Testing 144

User Testing Strategy Customer Experience Product Research 144

Mind the Product

JULY 9, 2019

He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it. The definition of product-market fit:] When customers agree that your product creates enough value for them relative to the other options that are available. What is product/market fit? Quote of the Episode.

Product Research 144

Product Research Customer Experience User Testing Entertainment 144

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

The Product Coalition

SEPTEMBER 9, 2021

78% of organizations reported that they used video communications to engage with customers, while 98% agreed that customer communications via video accelerated more than other channels during the pandemic. All of which are examples of how live streaming can and should take center stage in any modern customer engagement strategy.

Reporting Tools 107

Reporting Tools Feedback Software Customer Communications Customer Experience 107

Mixpanel

JANUARY 11, 2021

As Head of Data Science, Digital Ventures at Viacom18 Media—a Mumbai-based joint venture between ViacomCBS and Network18 and one of India’s fastest-growing entertainment networks—Anubhav Shrivastava has led the company’s shift toward data-informed decision making. Each decision impacts a segment of users.

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

The Product Cafe

OCTOBER 12, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. However, the pivot to a video-sharing platform was a game-changer, making YouTube our go-to for informative and entertaining content. Hello, all you product-loving folks!

Feedback Software 52

Feedback Software Data Visualization Customer Feedback User Testing 52

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. While also placing a strong emphasis on UX research to guide our design decisions.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Intercom, Inc.

APRIL 5, 2018

If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. In her five years there, she helped take Duolingo from 3 million users to more than 200 million. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Mind the Product

FEBRUARY 13, 2019

You are never alone in a room with your user – we’re just one of 60 apps on average… If you don’t make the user’s life better, easier… then maybe you’re just not that relevant for them. Video: Building a winning product strategy from the Kano model by Jared Spool. Quote of the Episode.

Product Research 168

Product Research Entertainment Customer Experience User Testing 168

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. UX studio .

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Amplitude

AUGUST 30, 2017

At the Product Analytics Summit in Seattle this past March, we chatted with some of our customers about how they use Amplitude as part of their product development toolbox. User feedback opens the door to new opportunities. Feedback is one of the most powerful tools at your disposal. Use power users as beta testers.

User Testing 71

User Testing Analytic Tools Customer Feedback Feedback Software 71

Mind the Product

JUNE 2, 2020

We’ve all been thrust into the situation of trying to wrangle a room full of people into working together to create a strategy, generate a plan, or get past a roadblock. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Quote of the Episode.

Customer Experience 128

Customer Experience Product Research Entertainment Workshop 128

Amplitude

AUGUST 17, 2020

Your marketing campaigns and your product are the tools to building strong customer relationships at scale. Consumers don’t feel special or understood when they’re served with a one-size-fits-all campaign. So how do you identify the channels, messaging, and features that resonate with the individual needs of different customers?

Customer Experience 52

Customer Experience User Testing User Friction Analytic Tools 52

Mind the Product

JULY 23, 2019

We talked to him about putting some of his strategies into action. The three magic questions] What are the user and customer behaviours that drive business results? Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Quotes of the Episode.

Customer Experience 129

Customer Experience Product Research User Testing Workshop 129

Mind the Product

JULY 14, 2020

Tech was built on the idea that we get our products to scale, so we work really hard to get people to click to register, start a new trial, become a new customer – that’s what we live and die by in tech. Review us on your podcast app so that we can use your feedback to be better. Quote of the Episode. Like our theme music?

Feedback Software 103

Feedback Software Customer Experience Product Research Technical Review 103

Department of Product

JANUARY 17, 2023

This thread goes some way to explaining the complicated, unintended consequences of Apple’s updated privacy policies, but the long and short of it is this: Apple introduced a new App Tracking Transparency policy (ATT) which required app developers to ask permission from a user before their activities were tracked for ad selling purposes.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Mind the Product

JANUARY 30, 2019

His presentation, Product Thinking for Marketplace Startups , does an amazing job of documenting the differences between pipes and platforms, the three fundamental forces of marketplaces, and the specific challenges of catering to customers concerned with the well-being of their fur babies. Quote of the Episode. Fur babies!

Product Research 81

Product Research B2C Technical Review Entertainment 81

Mind the Product

OCTOBER 15, 2019

Where it gets really hard is [when it comes to] business impact, customer impact, the costs of not doing it – that’s where the rubber hits the road, and that’s where I think it’s way more art than science. Scalable product strategy. Scalable product strategy. Prioritisation frameworks. Feature requests.

Product Research 100

Product Research Customer Experience Entertainment Consulting 100

The Product Coalition

FEBRUARY 5, 2021

He then pursued a Master of Applied Science in Systems Design, a research-based program where he was required to use analysis and experimental design to answer a set of questions around a specific topic. About six months into his research, Michael realized that the questions he had chosen to answer were all closely related.

Research Software 158

Research Software Analytic Tools Product Management Product Manager 158

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. It may sound obvious but emotionally-engaged customers are more likely to recommend, more likely to repurchase, and are less price sensitive.

Data Visualization 131

Data Visualization Reporting Tools Analytic Tools User Testing 131

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . This Week in Startups. Product Hunt Radio. How I Built This.

User Testing 63

User Testing Research Software Product Research Product Management 63

Mind the Product

MARCH 14, 2019

You’ve bugs to fix, marketing to fund, and a user feedback log as long as your arm. They could be the magic ingredient that binds your product together, and keeps your users loyal. Illustrations can Reduce User Frustration by Humanising Your Product. Illustrations can Increase Customer Satisfaction. Here’s why: 1.

Customer Satisfaction 172

Customer Satisfaction User Testing Banking Customer Experience 172

Mind the Product

SEPTEMBER 24, 2019

Tech was built on the idea that we get our products to scale, so we work really hard to get people to click to register, start a new trial, become a new customer – that’s what we live and die by in tech. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 112

Product Research Customer Experience Entertainment Consulting 112

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. I’m looking for startups that can change the game there. Dear readers, Podcasting has been a slow burn, and has turned into a movement.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Mind the Product

AUGUST 20, 2019

Once you start thinking of users as “bad actors”, it makes you frame their intentions really negatively – and it makes you challenge the brand and design decisions you’re making to build for this [specific] case. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Customer Experience 89

Customer Experience Product Research Entertainment User Testing 89

The Product Coalition

OCTOBER 25, 2018

It is essential to create a planned marketing strategy in order to ensure app success. This article will describe the best marketing practices for your mobile app and how to effectively build a successful marketing strategy. Launch campaign: how can I launch my app and catch user attention?

User Testing 60

User Testing Feedback Software Customer Experience Marketing 60

Andrew Chen

JULY 25, 2019

It’s a tech-enabled law firm serving startups — learn more here. Justin ended up trying many different options — including as a partner of YC — and didn’t feel like he was learning/growing and the feedback cycle is too slow. Justin ended up picking a new startup because it’s the #1 vehicle for personal growth.

Research Software 87

Research Software Feedback Software User Testing Startups 87

Bain Public

DECEMBER 14, 2021

Its host, Michael Luchen, explores how to do product management the best in terms of product strategy and vision, product development frameworks, customer research, and startups. Also, if you have any feedback or criticism about this article, feel free to shoot us an email at info@bainpublic.com. Get Your AI On!

Research Software 52

Research Software Product Management Product Manager Data Visualization 52

Mind the Product

SEPTEMBER 24, 2019

Tech was built on the idea that we get our products to scale, so we work really hard to get people to click to register, start a new trial, become a new customer – that’s what we live and die by in tech. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 99

Product Research Customer Experience Entertainment Consulting 99

Business of Software Conference

DECEMBER 14, 2023

Cohen shares some entertaining and illustrative stories as well as some excellent arguments for when (and when not) to take advice from others in his talk, ‘Working Out When to Break the Rules & Ignore Advice’. Here’s the analogy: None of those things are going to make or break the startup either’, he explains. This is liberating.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

The Product Coalition

DECEMBER 8, 2019

the craft of product management, creating customer and business value) 2. the craft of product management, creating customer and business value) The secret is out. Creating a great product that creates customer and business value is tough. Product vision, strategy, goal setting User experience. Craft Competence ??

Weak Development Team 95

Weak Development Team Development Analytic Tools User Testing 95