UX Planet

JANUARY 9, 2024

However, one of the major issues that the users faced was that there was no way of tracking the in-person events attended by employees, thus missing out on some crucial information. To address this use case, we introduced Offline Sessions — a dedicated solution for maintaining a record of in-person events within Lyearn. Kudos to her!

Events 77

Events Customer Experience Webinar Data Visualization 77

Centercode

JUNE 13, 2023

We’ve got some exciting events coming up in the next few months. From networking events to webinars and conferences, we’re hitting the ground running to spread the word and teach product teams about Customer Validation. Join us at one of our webinars and let us know if you’ll be at any of these events.

Events 52

Events Webinar 52

Userpilot

JUNE 9, 2023

Webinars help boost feature adoption and re-engage customers by highlighting important features and finding improvement areas. You can send onboarding messages at each stage of the customer journey using welcome surveys , interactive walkthroughs , tooltips , checklists , modals, webinars, and customer surveys.

Messaging 82

Messaging Feedback Software Product Research Customer Feedback 82

Alchemer Mobile

OCTOBER 14, 2021

” Download the eBook to read the interviews here or watch the full webinar here. The post Four Lessons from Ian Hassard, Senior Manager of Product Management at Auth0 appeared first on Apptentive.

Technical Review 245

Technical Review User Testing Data Visualization Feedback Software 245

Centercode

AUGUST 25, 2023

Update: Did you miss this event? You can watch the full webinar and download the slides on Pragmatic Marketing’s website. The wonderful folks at Pragmatic Marketing have asked us to be part of their Pragmatic Live webinar series. So, on Wednesday March 19th at 11 am PST / 2 pm EST we’ll be hosting […]

Webinar 52

Webinar Testing Download Events 52

Userpilot

FEBRUARY 14, 2024

Support teams can track events inside the app with Userpilot and use the data to accurately support users via the Salesforce Desktop Sharing functionality. You can bundle these events up into a custom event so that whenever the event happens, it triggers an upsell email promoting the upgrade. Funnel analysis in Userpilot.

Analytic Tools 99

Analytic Tools Feedback Software Data Visualization Customer Experience 99

Centercode

JULY 6, 2023

Did you miss this webinar? Not to worry — you can still download a recording of the webinar to watch later or share with your colleagues! With CES 2017 just around the corner, companies of every size and shape are preparing to announce their new products at the biggest tech event of the year.

Webinar 52

Webinar Product Research Testing Download 52

First Round Review

OCTOBER 15, 2020

Community experts, go-to-market leaders and founders everywhere are facing a new challenge: quickly spinning up virtual events and online communities that feel unique and valuable.

Events 40

Events Webinar Marketing 40

Userpilot

JUNE 22, 2023

Trigger new feature announcements and send webinar invitations to educate relevant user segments. For instance, you see a segment of users who have scored less than 7 in NPS surveys, dismissed the onboarding checklist, and are not engaged with flow events. Upcoming new features & event analytics dashboard in Userpilot.

Data Visualization 94

Data Visualization Feedback Software Analytic Tools Customer Experience 94

Userpilot

AUGUST 20, 2023

Userpilot’s new feature announcement , where users can register for an educational webinar to learn about the new functionalities. Userpilot’s new feature announcement features a webinar invitation Most proactive help is delivered through education. But webinars also go very well with upcoming features. proactive help).

Data Visualization 84

Data Visualization Analytic Tools Feedback Software User Testing 84

Intercom, Inc.

APRIL 30, 2020

We’ll also connect with your marketing teams to discuss other joint content we can develop together, such as webinars, case studies, guest blog posts, and perhaps – one day soon – even joint events. Our New in Intercom webinars also regularly highlight partner apps. Our New in Intercom webinars highlight partner apps.

Feedback Software 223

Feedback Software Webinar Customer Experience User Testing 223

Userpilot

OCTOBER 24, 2023

There are multiple ways to identify dormant users: Monitoring product usage, tagging core features, or tracking critical events to measure product usage metrics and see what users are disengaging. Like sending a webinar invitation where users can learn how to use a new feature. What type of events contribute to user retention?

Customer Experience 93

Customer Experience User Testing Customer Feedback Onboarding KPIs 93

Userpilot

FEBRUARY 25, 2024

To build a funnel for tracking conversions, here are the essential steps you can follow: Define funnel objectives and map the customer journey from initial interaction to conversion, identifying key events for effective tracking. Those who show interest through actions like signing up for webinars or trials. Track events in Userpilot.

Data Visualization 103

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 103

Userpilot

JANUARY 9, 2023

Using custom event tags, you can ensure users complete the action, thus improving product activation and customer retention. You can provide this guidance via customized educational resources like personalized videos and webinars. This would be a great time to introduce a webinar that shows users how to derive value from the feature.

Feedback Software 97

Feedback Software Analytic Tools Research Software Customer Experience 97

Userpilot

FEBRUARY 3, 2023

Have your customer success team conduct webinars where they answer customer questions, educate customers on industry trends, and cultivate more personal relationships as a result. Customer onboarding is not a one-time event. Webinars are also a great chance to humanize your product and create more intimate relationships with customers.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Customer Feedback 98

Ronke PM

DECEMBER 18, 2023

As 2023 comes to a close, I am immensely grateful for the opportunities I've had to engage with so many inspiring individuals through various webinars, summits, podcasts, and events. I can't wait to participate in more speaking events in 2024! Please take a look at some of my most popular speaking engagements of 2023! #4

Leadership 52

Leadership Webinar Customer Feedback Events 52

Gainsight

JANUARY 4, 2021

We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Read a blog daily, set a weekly time slot on your calendar to watch a webinar, or listen to a podcast episode while doing chores. Customer Love Book Club: The Expansion Sale ( Watch the webinar recording ).

Feedback Software 111

Feedback Software Customer Experience Customer Feedback User Testing 111

The Product Coalition

NOVEMBER 30, 2022

There Were A lot of Generic Recommendations Having thought leadership, content marketing, a social media presence, measuring user intention, free trials, A/B testing of content, relevant Calls to Action, Videos on YouTube, Do Events: the Biggest Events, Post on LinkedIn, Publish an E-Book, do some Webinars, use Influencers.

User Testing 127

User Testing Customer Feedback Feedback Software Reference 127

Userpilot

MARCH 6, 2024

Next, use the research insights to map out the customer journey for each persona, focusing on their actions at different touchpoints , challenges, and conversion events. This could be by subscribing to the company’s newsletter (like our Product Rantz ), following the brand on social media, or attending its webinars.

Analytic Tools 96

Analytic Tools Data Visualization Research Software Onboarding KPIs 96

Userpilot

JULY 31, 2023

There are many helpful resources out there to help product marketing managers grow and develop: webinars (like these on-demand webinars from Userpilot), books , conferences, joining communities, or certified training from the Product Marketing Alliance. Sign up for Userpilot’s engaging webinar series here. Grow London.

Product Marketing 95

Product Marketing Onboarding KPIs User Testing Marketing 95

Modus Create

NOVEMBER 6, 2020

In the COVID Pivots & Lessons Learned webinar panel hosted by PMA.LA , I interviewed three product leaders on how they responded to these changes, and how they are weathering the storm. It was a very interesting webinar and insight into agility and business resiliency. Goldstar is another events company that promotes live events.

Webinar 76

Webinar User Testing Events Customer Feedback 76

Reveal

NOVEMBER 20, 2023

Recently, he took the stage as a guest speaker at Solutions Review ‘s Solution Spotlights webinar, an exclusive event for industry professionals in the enterprise technology sector. Leading the charge in this exciting realm of software development is our Senior Vice President of Developer Tools, Jason Beres.

Analytic Tools 52

Analytic Tools Software Review Data Visualization Technical Review 52

Userpilot

OCTOBER 10, 2022

To improve adoption, use walkthroughs to improve feature discovery , send in-app feature announcements , arrange webinars to guide customers, use secondary onboarding to unlock advanced features, and collect user feedback and act on it. Organize webinars to explain the new features to existing users. Secondary onboarding webinar.

Onboarding KPIs 90

Onboarding KPIs Feedback Software Analytic Tools Research Software 90

Gainsight

JULY 10, 2023

If you’re looking to enhance your customer engagement model for scale while also optimizing your resources, the tips shared in our recent Grow and Tell webinar provide a strong start. Start Simple With One-to-Many Webinars For organizations looking to augment the role of CSMs through digital means, several strategies can be initiated.

Customer Experience 52

Customer Experience Data Visualization Feedback Software Webinar 52

The Product Coalition

APRIL 5, 2021

You will be taken to a screen to activate Event Subscriptions. Evolution of the number of webinars per week in a team The rest of the charts will be needing the webinars and report_webinar_participants tables. After copying it, click on the Continue button. Just leave it as is, as we won’t be needing Webhooks.

Data Visualization 113

Data Visualization Analytic Tools Customer Experience Webinar 113

Userpilot

APRIL 22, 2024

Learn about secondary onboarding on this free webinar. This can involve engaging existing users with educational content such as webinars, slideouts, or tutorials and triggering them when relevant. Inviting users to register for a webinar with Userpilot. an engagement loop ).

Analytic Tools 84

Analytic Tools Feedback Software Research Software Customer Experience 84

Userpilot

JUNE 29, 2023

Define lists for new leads who come from a particular webinar. HubSpot as a data destination As a data destination, configuring HubSpot into Userpilot will let you leverage the events you create and track in Userpilot to better customize and target HubSpot campaigns. Eventbrite is an event management and ticketing website.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Intercom, Inc.

JANUARY 31, 2022

We hope to see you at some of the webinars and events we’ll be running throughout the year. Startups rely on tools like Notion and Intercom to get their companies off the ground” – Kate Taylor, Head of SMB Business at Notion. Our startup team is actively connecting our founder community to optimize customer experience and growth.

Startups 118

Startups Customer Communications Webinar Customer Experience 118

Userpilot

OCTOBER 6, 2023

Interest stage The Interest stage happens once the user has developed some interest in your brand, either by signing up for a newsletter or attending a webinar. And then, host a webinar where they can directly interact with you, understand your product better, and see how it can actually work for them. Userpilot ’s blog.

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Amplitude

OCTOBER 14, 2020

Today, we are thrilled to announce Journeys, Event Explorer, and Breadcrumbs—industry-first capabilities in Amplitude that equip any team to build the next generation of products. Product teams analyze hundreds, if not thousands, of events to understand their customer experience.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Userpilot

FEBRUARY 26, 2024

To conduct funnel analysis in tools like Userpilot , Mixpanel, or Google Analytics , define the conversion events for the stage as well as conversion criteria. One of the key things you need to do in this step is to choose the conversion events that will indicate that the user progresses from one stage to the other. by user segments ).

Analytic Tools 102

Analytic Tools Data Visualization Feedback Software Research Software 102

Userpilot

DECEMBER 19, 2022

For instance, you can use webinars on specific use cases that need in-depth explanations. Webinars are also great opportunities for customers to ask questions and get real-time answers. Webinars are best combined with other educational materials like in-app video tutorials and interactive guides. Appcues' dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

JANUARY 24, 2022

The process is as follows: Choose one particular custom event that represents your Aha Moment. Have your developers pass that event to Userpilot. For more on creating custom events, this Knowledge Base article is instructive. Demio created an unusual Wow Moment by allowing users to host a fake webinar on their platform.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

Gainsight

JANUARY 18, 2021

We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Mastering Product Experience in SaaS ( Watch the webinar recording ). How to Discover and Define Your Power Users ( Watch the webinar recording ). 10 In-App Engagements to Boost User Experience ( Watch the webinar recording ).

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

The Product Coalition

MARCH 23, 2020

If you like to get a hands-on introduction, consider joining my webinar/live virtual class next Thursday. Avoid hybrid meetings : At the moment, the first remote team member joins, everyone joins the events via “dial-in,” too, no matter whether others are co-located or not. Do you want to get this article in your inbox?

Agile 78

Agile Webinar Data Visualization Events 78

Userpilot

JULY 31, 2023

Send webinar invitations to educate customers on advanced use cases. You should include different formats of resources such as documentation articles, webinar recordings, video tutorials , etc. Then, contextually prompt webinar invites using slideouts or modals to drive feature adoption. so everyone can find what works for them.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Customer Feedback 97

Userpilot

MARCH 11, 2022

Conferences and events help you keep up with the latest industry trends and develop your network. We find the Product Drive Conference , the Product Folks events, and ProductCon particularly worthwhile. Best product management conferences and events. Best product management conferences and events. Produt Drive Conference.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98