Usersnap

FEBRUARY 19, 2019

Due to this disruption, traditional ways of innovation are insufficient. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth. Mobile apps, gaming software and new software product launches are front runners in crowdtesting.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Mixpanel

MAY 26, 2020

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics. If you’re a PM, I’d advise that you have discussions with various teams (marketing, data, operations, finance, etc.)

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Mixpanel

MAY 26, 2020

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics. If you’re a PM, I’d advise that you have discussions with various teams (marketing, data, operations, finance, etc.)

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Userpilot

MAY 1, 2021

collect VoC data outside the app with customer interviews, online surveys, social media listening, product reviews, customer website behavior. Think of how Scrum and Kanban are two of the most widely used methodologies when it comes to Agile software development. in-app events. What is Voice of the Customer (VoC)?

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Source: cultofmac.com.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

MARCH 11, 2020

TL; DR: Development Team Anti-Patterns After covering the Scrum Master and the Product Owner, this article addresses Development Team anti-patterns, covering all Scrum Events as well as the Product Backlog artifact. Finally, the term Development Team seems to limit the role to technical people, for example, software engineers.

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

Department of Product

MARCH 28, 2022

Or how about telling the execs at Microsoft Office that their model of selling physical boxes of Office software is a one way ticket to death by Google Workspace? It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. It’s impossible for one person to do. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Userpilot

DECEMBER 6, 2021

If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii) 2 – The best customer success software will be no-code.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

The Product Coalition

JANUARY 5, 2021

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive. Secondary onboarding.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Usersnap

JUNE 15, 2023

ChatGPT’s widespread adoption made Google issue a ‘Code Red,’ which later resulted in the release of Bard , Google’s very own AI chatbot. You can also launch NPS, CSAT, polls, and thumbs up/down surveys by user events to collect specific insights. Identify bugs and technical issues. Assess how users are responding to it.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Whatever problem you have, there’s a bit of software that does it for you or your users. Software is incredibly competitive and developers cope with that by zeroing in on very tight niches. Source: cultofmac.com. It makes sense.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? BoS Europe 2019 BoS USA 2019. Don't Miss a Thing - Get BoS Updates.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Userpilot

APRIL 30, 2021

SaaS marketing normally consists of a mix of SEO, content, linkbuilding, paid ads, social media and event marketing. Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Event marketing. NB Communication. Conclusion.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

eG Innovations

JULY 2, 2021

What is [eG’s] Standard SLA for technical help required for customer? In general, we would not advise opening support tickets via a dumb email to a system such as Jira or ServiceNow. Integration with any software distribution tool is possible. link] gives some information. SapphireIMS. ManageEngine’s ServiceDesk.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Business of Software Conference

JUNE 29, 2020

Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. So what Dewey is advising us to do. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Transcript.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

eG Innovations

AUGUST 11, 2022

George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. The Citrix User group events and forums are a very good place to ask questions and be guided in your Citrix learnings, see: CUGC | CUGC (mycugc.org). 1 About Citrix Monitoring Tools. eginnovations.com).

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52