Userpilot

APRIL 30, 2025

If youve recently launched a mobile app and want to increase app users, its going to be an uphill battle. Because most mobile apps lose 77% of their users within 3 days! Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Here’s how to build that system: 1.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Userpilot

APRIL 16, 2025

When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 30, 2025

Most product teams get mobile app analytics wrong. They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Heres what goal-based analysis would look like.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Userpilot

JULY 12, 2025

Increasing new user activation Boosting feature adoption Improving trial-to-paid conversion How do you currently analyze in-app user behavior? The tools you use determine the depth of your behavioral segmentation capabilities. You have the goals, now get the tool that makes it easy. Basic analytics (e.g.,

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

The Product Manager Coach Blog

JANUARY 14, 2025

When Jane, a seasoned product manager, started her new role at a fast-growing SaaS company, she was ready to make an impact. Highlight Relevant Experience: Share examples of similar challenges youve tackled in the past to build confidence. Deliver Data-Driven Insights In a new role, data is your best tool for establishing credibility.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

Userpilot

JULY 24, 2025

Contextual in-app messages and tooltips. Collecting feedback to inform our roadmap. Userpilot gives you the tools to improve activation, drive adoption, and increase retention without writing any code. I’ve worked with many SaaS teams that pour their entire budget and brainpower into getting customers through the door.

Analytic Tools 66

Analytic Tools Feedback Software Data Visualization User Testing 66

UX Planet

JANUARY 22, 2025

Why a Brand Matters More Than Ever in the DigitalAge The accelerating shift to digital banking and Fintech solutions means customers interact with financial service providers through multiple digital channels-mobile apps, websites, smart watches, social networks, third-party services, voice assistants and more.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Userpilot

MARCH 17, 2025

Looking for the best tools for interactive user guides for your company? There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Alchemer Mobile

JUNE 13, 2025

In the latest episode of The Business of Feedback , Alchemer CMO Bo Bandy sits down with CFO Jove Oakley to explore how CX leaders can break through that disconnect. Once you know what Finance is focused on, you can position CX as a solution to that challenge, not just another expense. Jove’s advice? But it needs to be tied to value.

Finance 182

Finance Data Visualization Feedback Software Customer Feedback 182

Arkenea

FEBRUARY 23, 2025

But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? And, how do you also tell the difference between what feedback to incorporate? Want to get your app development project off the ground?

User Testing 98

User Testing Feedback Software Customer Feedback Research Software 98

Userpilot

JULY 19, 2025

In Userpilot, data-based personas are a crucial part of our product management process and dictate our product decisions, marketing messages, and product roadmaps. For SaaS, it must be framed in the context of how they use your product and their jobs-to-be-done. Series B, 120-person SaaS on AWS”). Why do you need user personas?

User Testing 87

User Testing Customer Feedback Data Visualization User Friction 87

Userpilot

MARCH 5, 2025

The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. With a reliable analytics solution , you wont miss critical signals or overlook game-changing insights that could increase product adoption.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Lenny Rachitsky

NOVEMBER 19, 2024

Below, Hilary Gridley , director of product management at WHOOP, shares strategies she’s learned to leverage the latest AI tools to not just become a better manager but to level up her entire team. These tactics and tools are practical and actionable, and you can start experimenting with them today, even if you’re not managing.

User Testing 130

User Testing Customer Feedback Feedback Software Reporting Tools 130

Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. By using in-app support solutions for quicker issue resolution, you can maintain smooth experiences without sacrificing precious hours. What are the different types of help center software?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Let’s use “sending out a meeting summary” as an example action item from a meeting. “Fairness” isn’t coming.

Product Research 112

Product Research Reporting Tools Product Management Product Manager 112

Userpilot

JULY 14, 2025

Or they never install the mobile app and miss half the product experience. " The solution isn't more tools: it's one omnichannel customer engagement platform that connects every user interaction and related analytics. Your user signs up on the web but ignores the onboarding flow and never returns.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

Userpilot

JULY 22, 2025

Fully in-house with developer resources Using a basic open-source tour library We don’t have a formal onboarding process yet We’re looking for a no-code onboarding wizard What’s most important in an onboarding wizard solution for you? Still, clunky as it was, it served its purpose as an onboarding solution.

Analytic Tools 66

Analytic Tools Data Visualization Feedback Software User Testing 66

Userpilot

MAY 30, 2025

Tracking mobile app performance metrics can feel daunting. One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. Then, select 3-5 mobile app performance metrics tied directly to it.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

BrainMates

JUNE 17, 2025

Turning OKRs into a high-performance system By Kathryn Shepherd-King At a Glance OKRs Aren’t the Problem. When OKRs Become Theatre When done well, OKRs are a powerful alignment tool. Tie them to planning, roadmaps, rituals, and retros. Use each review to improve the next and keep the feedback flowing. That’s fine.

Systems Review 52

Systems Review Reporting Tools Feedback Software User Testing 52

Userpilot

MAY 28, 2025

You finally launched your mobile app. While downloads are rolling in after months of development and a well-formed launch marketing plan, your mobile app adoption metrics show a concerning pattern: users sign up, look around, and quit the app almost immediately. 80% of users abandon apps within the first three days.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59

UX Planet

MAY 25, 2025

In the bustling world of eCommerce, UX design isnt just a buzzword; its a strategic tool that can make or break your businesss success. And at the heart of this strategy is the conversion funnel a roadmap that guides your visitors from awareness toaction. Lets dive into some of the key tools and techniques that can elevate your UXgame.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

UX Planet

JULY 18, 2025

How to Build a Successful Product: Lessons from Launching and Growing a Freight Transportation Platform I joined the company as the first full-time employee and, over five years, tried on multiple roles — from product design to strategic planning. But it’s just as crucial to adapt that plan based on real user feedback.

Transportation 55

Transportation Feedback Software User Testing Data Visualization 55

Userpilot

JUNE 5, 2025

As a product manager at Userpilot, I’ve had the chance (and let’s be honest, responsibility) to try out major onboarding automation tools in this space. That includes Appcues, Userflow, Userguiding, and Pendo, besides our own platform. Starts at $299/month for 2,000 MAUs Appcues – Best tool for mobile onboarding automation.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

UX Planet

MARCH 9, 2025

For example, product redesign will help us improve engagement rate by 30%. What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. This is especially valuable for large systems that contain many different parts. Why is it not working ?

Product Research 115

Product Research Research Software Feedback Software User Testing 115

BrainMates

JULY 9, 2025

Engineering guards feasibility and system health. Platforms like monday dev by monday.com allow for a single source of truth to manage end-to-end initiatives, connecting cross-functional work to business impact. If they see a roadmap that looks expensive without clear financial outcomes, they will question its value.

Data Visualization 45

Data Visualization Product Research Reporting Tools Strategy 45

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Usersnap

MARCH 24, 2025

This article will walk you through the key phases of the product discovery process , best practices for gathering user insights, risk mitigation strategies, and how to leverage PDLC tools like Usersnap to streamline feedback workflows. Opportunity Solution Tree for Smarter Decisions from Teresa Torres 2. Lets dive in.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52

UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. One example is design equifinality the idea that there can be multiple valid ways to solve a design task. Im looking at you, in-house enterprise solutions. This dynamic creates the first blindspot.

Technical Advisors 72

Technical Advisors Analytic Tools Feedback Software Reporting Tools 72

BrainMates

JULY 2, 2025

Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. It requires intention, empathy, clear structures, and the right tools. It is not always obvious who has the final say Tool sprawl. This is where strong leadership and the right tools can make all the difference.

Product Research 40

Product Research Data Visualization Onboarding KPIs User Testing 40

UX Planet

MARCH 29, 2025

However, having a good approach provides you with confidence and solutions. Identify their pain points and propose design solutions tailored to resolving thoseissues. Data-Informed Choices : Rely on user studies, market evaluations, and feedback to inform your strategy. Yes, that happens more frequently than youd expect.)

Feedback Software 62

Feedback Software UX Weak Development Team Research Software 62

BrainMates

OCTOBER 20, 2024

One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery. Regular customer feedback loops, user testing, and post-launch reviews are crucial.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Usersnap

JULY 24, 2025

Key Questions: What outcome makes our AI solution a success for you? What systems should we integrate with? All these templates are ready to run in Usersnap — no extra tools needed. Review AI-driven insights as a team, validate what works, adjust roadmaps, and keep customer needs front and center. Would you pay for this?

Product Research 52

Product Research Data Visualization User Testing Research Software 52

UX Planet

APRIL 17, 2025

The solution? This article is your roadmap to understanding how these two concepts dont just coexist but thrive together, amplifying both user satisfaction and your bottomline. Navigation: Think of navigation as the roadmap of your site. User Feedback: Never underestimate the power of listening to your customers.

UX 105

UX Customer Experience User Testing Customer Feedback 105

Alchemer Mobile

NOVEMBER 6, 2024

The following content is from our new e-guide, Customer Feedback in the Digital Era. Here’s how different teams can stay customer-obsessed in a new digital-first customer landscape: CX Teams Use Digital Feedback Channels to Monitor Sentiment : Keeping a close eye on customer sentiment is vital for understanding your current user experience.

User Testing 100

User Testing Customer Feedback Customer Experience Product Research 100

UX Planet

JUNE 1, 2025

Over time, it has evolved from a simple set of metrics into a comprehensive system for understanding user behavior at each stage of the product journey PostHog,2023. Additional statistics reinforce this argument: 74% of SaaS companies consider their product the primary driver of growth OpenView, 2022.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

The Product Coalition

OCTOBER 16, 2024

The SpaceX Raptor engines are a great example. Then, hearing the idea repeated — delete, delete, delete — I started to think about products in general and roadmaps specifically. We have a roadmap that is largely, if not entirely, focused on releasing new stuff while maintaining what we have. A reverse roadmap.

Roadmap 143

Roadmap Onboarding KPIs User Testing Customer Experience 143

Usersnap

MAY 14, 2025

” Matt LeMay Most teams dont suffer from a lack of ideas; they suffer from chasing work that looks good on a roadmap but fails to drive results. It involves thorough research and analysis of the target audience, their pain points, and existing solutions to create a product that meets user needs and provides business value.

Product Research 72

Product Research Framework User Testing Customer Feedback 72