The Product Coalition

FEBRUARY 27, 2023

This, for the Champion example, was using the navigation. Certainly this set us on the correct path, but unless we action on these insights to a valuable piece of strategy, and action that strategy to process and design, all is for naught. We found when people used the navigation, they were more likely to make a purchase.

Data Visualization 127

Data Visualization Customer Feedback Customer Experience Analytic Tools 127

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Gainsight

AUGUST 27, 2021

If you’re a product manager, you’re constantly being slammed by figures and opinions. How do you know which KPIs are worth your time? We’ve picked out the best product management KPIs to track if you want to back decisions, focus priorities, secure buy-in, and prove product ROI. The takeaway?

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Alchemer Mobile

MARCH 26, 2021

Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Perhaps you’re looking for feedback on a specific product feature like login or the mobile order and pay experience. For example, do you want strictly quantitative feedback like NPS?

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

ProductPlan

AUGUST 27, 2021

Stakeholder management is the process of identifying, prioritizing, and engaging stakeholders throughout the product development process. Product managers (PMs) must first accurately identify who their stakeholders are to cultivate and nurture strong stakeholder relationships successfully. appeared first on.

Management 63

Management Management KPI Government 63

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. When a long-awaited product or feature finally launches, it often comes well short of the needs. For many organizations the solution is product management.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

The Product Coalition

MARCH 15, 2020

Making a choice does not always have to be hard How Product Managers and Leaders Can Reduce Complexity The principles of j?d? Frederick Taylor is by no means the best source of wisdom for modern product or innovation managers. Across these three dimensions, however, product strategy is by far the hardest to master.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Mixpanel

JUNE 10, 2020

As VP of Product at NerdWallet , I guide product decisions that drive maximum value for our brand and consumers—helping them break down complicated financial topics (e.g. This understanding of why we do what we do is core to our product strategy, and informs every decision we make. what the heck is a Roth IRA?),

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Mind the Product

JULY 16, 2018

When looking at the different methodologies, if there is one commonality between them, it is the ask that product managers (and ideally product marketers, designers, and engineers) get real face time with real customers/prospects to identify market problems and opportunities (here’s a great post on this from Rich Mironov).

Product Research 83

Product Research User Testing Data Visualization Customer Feedback 83

Userpilot

JULY 27, 2023

Engineering Manager: In charge of planning, designing, and overseeing projects. They also manage finances and supervise one or more engineering teams. Product Manager : In charge of creating product strategy and overseeing the design process, among other things. Come up with product and new feature ideas.

Research Software 95

Research Software Feedback Software Analytic Tools Onboarding KPIs 95

ProductPlan

DECEMBER 18, 2019

Products can still thrive by riding in on the coattails of others. For example, once you started buying MP3s, you wanted all your music in that format. If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. We force-rank features against each other. “If

KPI 52

KPI Weak Development Team Customer Experience Travel 52

ProductPlan

NOVEMBER 20, 2020

Product managers are all about prioritization. The items that deliver the most value to a product’s reputation, help the product achieve its goals and improve KPIs are the ones that we continually slot at the front of the queue. It’s our job to skip over the features that only apply to a couple of customers.

Onboarding KPIs 52

Onboarding KPIs User Testing Customer Experience Product Research 52

Userpilot

JANUARY 16, 2023

Higher adoption rates mean new users are interacting with more features — thus increasing the value they’re getting out of your product and reducing the likeliness of churn. Feature adoption rates are a key metric to consider in your overall product strategy. Activated: Give a quick win.

Onboarding KPIs 90

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 90

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. For example, completing an order, setting up an account, or importing their contact lists.

Data Visualization 62

Data Visualization User Testing Customer Experience Customer Feedback 62

The Product Coalition

MARCH 21, 2019

Photo by Javier Allegue Barros on Unsplash “PM”ing your KPIs In Beyond Vanity Metrics , I issued a call to action to pick a KPI that is unmeasurable. I want you to do it because I think we (the collective high-tech community) should be putting out “better” products. Something that relates directly to your company’s vision.

Definition 60

Definition User Testing Product Research KPI 60

ProductPlan

FEBRUARY 8, 2022

Ask anyone in the technology world, “what is product management,” and you’ll get a fairly consistent answer. Ask this same cohort to define product operations—and how it differs from product management—and that consistency begins to fade. Many lack a clear picture of product operations’ role in general.

Data Visualization 99

Data Visualization Feedback Software Reporting Tools Research Software 99

Roadmunk

OCTOBER 12, 2017

Product to Product will feature two product people talking about one product-specific topic— like applying machine learning to the right problems and building a healthy PM culture (and what “PM culture” is). We have really cool episodes coming up with product managers, designers, marketers and engineers.

Artificial Inteligence 55

Artificial Inteligence Data Visualization Feedback Software Analytic Tools 55

The Product Coalition

OCTOBER 23, 2023

As a twice-certified OKR and strategy coach, I’ll share some helpful ways to understand Strategy, OKRs, and KPIs, and when and how to use each. How do Strategy, OKRs and KPIs relate to each other? Let’s use a simple vacation to frame examples from everyday life. Let’s see an example of this in action.

Strategy 99

Strategy Customer Experience KPI Data Visualization 99

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

Note that depending on your product and its usage interval, you might have to change this) Retention: 3/7/14 Day Monetization: LTV; Daily revenue per user, units sold, discount rate, unit ASP How to setup your KPI dashboard(s): Once you have done all of the above setting up your dashboard is relatively simple.

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

ProductPlan

SEPTEMBER 17, 2019

Product management used to be a “fuzzy” discipline within an organization, without a ton of metrics and scrutiny directly applied to it. Products operations is to product management as marketing operations is to marketing. Product ops are better suited to handle those issues and give time back to product managers.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

ProductPlan

JULY 10, 2020

Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. There were hints that the onboarding ramp was steep, for example. The Product Team’s Role in Customer Experience Strategy.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Amplitude

MARCH 21, 2018

An introduction to product strategy with examples of north star metrics across industries. The product north star is easily the most powerful and misunderstood product strategy framework in use today. What are some examples of good north star metrics? Should a company only have one product north star?

Customer Experience 110

Customer Experience Research Software User Testing Data Visualization 110

Amplitude

MARCH 21, 2018

The product north star is easily the most powerful and misunderstood product strategy framework in use today. More product teams are dealing with the consequences of not defining it at all or defining it the wrong way and leading their team down an unintended path. What are some examples of good north star metrics?

Research Software 110

Research Software Customer Experience User Testing Data Visualization 110

ProductPlan

DECEMBER 21, 2020

Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. In my years as a product manager and product leader, I’ve seen many product teams draw the wrong conclusions from both failures and successes. Your work on the product is not contributing to your KPIs.

Roadmap 73

Roadmap Software Review Weak Development Team Customer Experience 73

ProductPlan

OCTOBER 26, 2021

Seeing the big-picture vision and possessing versatility enables product managers to impact, even when the spotlight falls on others instead. Variety is the Spice of Life and the Bane of Product Management Careers. There appears to be a lack of shared understanding of what Product has to offer and why it’s so necessary.

CTO Coach 86

CTO Coach User Testing Product Research Data Visualization 86

ProductPlan

MARCH 6, 2020

While the product team and its roadmap should be in lockstep with corporate priorities, all too often, there’s a major disconnect between the day-to-day business of product management and the KPIs executives prize. Your Product is Out of Sync from Company KPIs When… You’re going through the motions.

KPI 61

KPI Roadmap Product Research Software Review 61

Radical Product

MAY 5, 2020

These examples reflect the growing dissatisfaction of the cohort that entered the tech industry inspired by the vision that technology and innovation were going to change the world. An iteration-led approach can move financial KPI up and to the right, but it doesn’t always make our world better. What’s the Real Pain Point ?

KPI 52

KPI Vision User Friction Agile 52

ProductPlan

DECEMBER 21, 2020

Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. In my years as a product manager and product leader, I’ve seen many product teams draw the wrong conclusions from both failures and successes. Your work on the product is not contributing to your KPIs.

Roadmap 52

Roadmap Software Review Weak Development Team Customer Experience 52

ProductPlan

NOVEMBER 10, 2020

Securing a slot on the agenda and presenting the overarching strategy and rationale for key product decisions is a highly efficient way to convey this information and build consensus. Another tool product executives can use is a cloud-based product roadmapping solution (like ProductPlan ).

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53

ProductPlan

DECEMBER 21, 2020

Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. In my years as a product manager and product leader, I’ve seen many product teams draw the wrong conclusions from both failures and successes. Your work on the product is not contributing to your KPIs.

Roadmap 40

Roadmap Software Review Weak Development Team Customer Experience 40

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. For example, we found strong correlation between engagement and NPS results. NPS analysis is not a replacement for product strategy. The Origin of NPS.

Product Research 107

Product Research Customer Experience User Testing KPI 107

Mind the Product

DECEMBER 12, 2018

When you think about increasing engagement you can probably think of many changes you’d make to your product, or features that you’d add. Many teams might immediately jump to finding solutions that will help move toward that KPI. However, we recommend thinking first about the opportunities, not the solution.

User Testing 118

User Testing Customer Feedback Research Software Data Visualization 118

The Product Coalition

JUNE 18, 2019

Ria Sankar is a Group Product Manager leading Product Management & Data Science for AI for Good initiatives within Microsoft. These questions were all submitted by members of the Product Managers Slack Community. How do you Product Manage when the goal is not directly tied to revenue or stakeholders?

Analytic Tools 60

Analytic Tools Research Software Artificial Inteligence Data Visualization 60

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. Conflicts and items that are not being managed can be readily identified by mapping roles to the framework.

Weak Development Team 151

Weak Development Team Reporting Tools Research Software Feedback Software 151

Mixpanel

MAY 12, 2020

As Mixpanel’s VP of Product and Design, and our former Head of Engineering, Neil Rahilly brings a blend of strategy, hiring, management, and career advice to those who want to push innovation at their companies forward. How do you define your product strategy?

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

Neil recently sat down for an AMA session and spoke on a wide range of topics, from product strategy and process pipelines to team composition and building a great career, among many other things. How do you define your product strategy? So for us, we have a win rate in the segment that we care about most.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52