Product Innovation Educators

FEBRUARY 24, 2025

The key message: Focus on solving one problem exceptionally rather than competing on multiple features. Consider Anya’s example of having customer service representatives purposefully engage with users to gather product development insights. Instead, a startup should focus on solving one problem better than anyone else.

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User Testing Research Software Feedback Software Customer Communications 179

UX Planet

MAY 25, 2025

But heres the twist most folks misswhat separates those who simply have a funnel from those who crush their revenue goals is their obsession with thoughtful UX design at every single touchpoint. Lets break down how UX can radically transform your conversion funnel from top to bottom (and help you finally stop theleaks).

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Data Visualization Analytic Tools UX Feedback Software 98

UX Planet

JANUARY 22, 2025

They are ignoring brand-driven consistent UX and often associate digital banking with just adding standard features. Combined, these tools amplify the brands reach while reinforcing its core message across digital ecosystems. However, bankers struggle to translate customer service from offline to online modes.

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Reporting Tools Feedback Software Finance Branding 98

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Example Websites: Notion Figma 2.

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Reporting Tools Magazine Software Review Customer Experience 57

Userpilot

MAY 17, 2025

Youll hear the same generic list: improve onboarding, send push notifications, or show in-app messages. In this post, Ill break down 8 strategies that move the needle, with real examples from apps that have figured it out. Example: Lifesum Lifesum does this exceptionally well. They care about what happens after.

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

Userpilot

JULY 17, 2025

Understanding your main goal helps in finding the right lifecycle email marketing examples and strategies. Your current tools and strategies determine the next best step for improving your lifecycle messaging. Stop guessing and start delivering the right message at the right time. Manual email campaigns (e.g.,

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93

Userpilot

JULY 12, 2025

Mostly through email campaigns We struggle to act on user behavior data With targeted in-app messages You’re ready to master Behavioral Segmentation. For example, we might find that free trial users in Europe spend more time exploring advanced features before upgrading, which informs targeted upsell campaigns.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Lenny Rachitsky

NOVEMBER 12, 2024

Let’s use “sending out a meeting summary” as an example action item from a meeting. ” For example, if a UX writer identifies an impending design conflict and corrals multiple product teams to reconcile it, make sure they know how much you appreciate their leadership. With everyone watching.

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Product Research Reporting Tools Product Manager Product Management 112

UX Planet

JUNE 1, 2025

The results reveal that companies integrating UX Research into their growth strategies see significant improvements in conversions, engagement, and retention, with well-documented returns on investment. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

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User Testing Product Research Research Software Data Visualization 59

Userpilot

NOVEMBER 27, 2024

They reveal patterns in user attention, for example, where they click or how far they scroll. Examples include confusing layouts, unclear instructions, or counterintuitive navigation. They show browser information, error messages, and precise user actions leading to technical issues, streamlining the debugging process.

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Data Visualization Analytic Tools Definition Customer Feedback 105

UX Planet

JANUARY 15, 2025

Benchmarking examples Social media (e.g., Typically, social media and messaging apps have highly engaged users (visit daily/multiple times aday). Invest in UX writing: Use compelling descriptions and labels for CTAs. One notable example is a Hotel search on Google. A/B test different designs and messaging.

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User Testing Customer Experience Research Software Product Research 106

UX Planet

MAY 1, 2025

For example, instead of merely presenting numbers, we can incorporate storytelling into the user experience, transforming each financial action into a personal goalsuch as saving for a vacation or a childs educationmaking the experience more relatable and motivating. Instant Feedback: Provide immediate confirmation (e.g.,

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

OCTOBER 10, 2024

That’s why we’ll go over what onboarding is in SaaS and analyze 8 onboarding examples from reputable SaaS companies to learn what they’re doing right (or wrong). It typically involves welcome messages, product tours , in-app guidance, and support materials aimed at driving user activation , retention, and long-term engagement.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Userpilot

JULY 19, 2025

In Userpilot, data-based personas are a crucial part of our product management process and dictate our product decisions, marketing messages, and product roadmaps. Product design teams and UX researchers can personalize in-app guides and UI to solve persona-specific problems. Why do you need user personas? Tired of Guesswork?

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User Testing Customer Feedback Data Visualization User Friction 87

Product Talk

FEBRUARY 5, 2025

For example, if youre planning to work in a product trio , youll need to determine who will be participating. Lets consider a few real-life examples from people weve featured here on the Product Talk blog to help illustrate what customizing the habits can look like. Who and what will you need to take your next steps? Now Its Your Turn!

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Product Research User Testing Customer Experience Framework 224

UX Planet

JULY 17, 2025

For example, a button might show a bold outline, a link might get an underline, or a form field might glow with a clear highlight when it’s active. For example, use “Download PDF” instead of only a down arrow. Show a clear error message near the field and explain how to fix it. Source: Access Guide 4. Source: HBO Max login 7.

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Systems Review Technical Review User Testing Naming 86

Userpilot

FEBRUARY 26, 2025

For example, I once saw users abandoning the sign-up process at the account creation step. Sign-up page before the UX issue was spotted with session replays. Sign-up page after the UX issue had been resolved. Sometimes, the fix is a small UX adjustment. Other times, its adding an in-app message to guide them.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52

UX Planet

JULY 17, 2025

Meanwhile, the global UI/UX design tools market is projected to grow at a CAGR of over 20% , reaching $18.6 UX generation. Early design prototypes lack behavioral context, leading to blind spots in UX decisions. Early design prototypes lack behavioral context, leading to blind spots in UX decisions. #### 2.

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Data Visualization Analytic Tools User Testing Feedback Software 52

Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. For instance, here is how you can personalize an onboarding checklist based on your customers’ JTBDs: ‹ › Onboarding personalization example. It involves delivering consistent messaging across all channels.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

UX Planet

MARCH 3, 2025

For example, if an ad promises Get 20% off on your first purchase, the landing page should prominently display this offer. For example, Unlock Your Potential: Achieve 3x More with Our Productivity Suite. For example, list benefits like Save time, increase efficiency, reduce stress.

User Testing 57

User Testing Research Software Data Visualization Reporting Tools 57

UX Planet

OCTOBER 28, 2024

Democratisation of digital product design To create a standard flow, web developers need components, layouts, interactions, and common patterns — all of which can now easily be found online, with plenty of examples to benchmark and draw inspiration from. Provide a few lessons on how to use the tool. Who can, then?

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UX Planet

APRIL 19, 2025

For example, a manager might evaluate the flow based on how well it meets deadlines or fits the requirements. Share your inspirations, any supporting research or data, and real examples if possible. They need this clarity to craft a message that sells. What Ive learned is that each group sees design differently.

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User Testing Customer Feedback Product Research Data Visualization 73

UX Planet

JANUARY 12, 2025

It requires a thoughtful approach to user experience (UX), usability principles, and visual design to ensure clarity, accessibility, and functionality. For example, slightly taller headers with bold or contrasting text help users quickly identify column labels, while uniform cell styles ensure a clean, organized data presentation.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

Userpilot

JANUARY 20, 2025

For example, a security bug can indicate your tool is unsafe, which immediately raises alarm bells for customers, and they'll consider switching to a competitor in no time. However, an error message kept popping up when I tried to input my details. This feature saves me hours, and I can focus only on the moments that matter.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Userpilot

JULY 22, 2025

Reaching users with the right message at the right time. How do you currently segment users for onboarding messages? We send the same messages to all new users. Userpilot empowers you to send targeted, behavior-driven messages—like tooltips, modals, and banners—without writing any code. Guide users to “aha!”

Onboarding KPIs 100

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 100

UX Planet

FEBRUARY 6, 2025

Wheres the authenticity, the cutting-edge aesthetics or the refined UX that we know customers crave from a premium digitalservice? How toApply: In Branding/Marketing: Reference cultural touchstones, popular nostalgia or personalized messages for specific audience segments. Wheres the brand identity?

Banking 76

Banking Data Visualization Customer Experience Feedback Software 76

UX Planet

JANUARY 18, 2025

For example, if users bought many items in size L or specific styles or brands in the past, this is considered. For example, consider a sportswear shop. For example, age is basic information, but skin color isvisual. Users input details like height, weight, body shape, and images, and the AI uses this data to generate anavatar.

Customer Experience 103

Customer Experience User Testing Data Visualization ChatGPT 103

Userpilot

MAY 28, 2025

Push notifications: Trigger re-engagement messages based on user actions, sent through your existing provider like Firebase or OneSignal. For example, if someone opens a key screen but doesnt take action, you can step in with just the right nudge to drive engagement. Collect user feedback effectively with Userpilo t.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software User Testing 82

Userpilot

MARCH 21, 2025

My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. For example, if users abandon your app after the first session, optimization could involve refining the onboarding flow, fixing slow load times, or improving feature visibility to keep them engaged. Conduct user testing.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

Userpilot

JULY 22, 2025

That classic example of an onboarding wizard could sometimes feel more like a chore than actual help. For example, asking the users about their main goals can unlock different walkthrough paths. Still, clunky as it was, it served its purpose as an onboarding solution. Hotspot added to a Userpilot ’s analytics dashboard.

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Analytic Tools Data Visualization Feedback Software User Testing 66

Userpilot

MARCH 5, 2025

Features that make a platform stand out Complementary tools: Such as the ability to launch in-app messages or product experiments, let you act on insights without juggling extra software. Example of a Userpilot dashboard showing free trial to paid user conversion rate. An example of Pendos dashboard.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 29, 2025

Error handling and feedback: Does the app provide clear and helpful error messages when things go wrong? This is when I catch foundational UX issues, such as unclear labels, dead ends, or weak visual hierarchy, while they’re still quick and inexpensive to fix. How is mobile usability testing different from web usability testing?

User Testing 66

User Testing Product Research Data Visualization Analytic Tools 66

Userpilot

MAY 17, 2025

For example, a simple phrase like Sign up now in English might sound pushy or unnatural in Japanese or German markets. Duolingo makes a good example here. Set up your workflow Prevent unnecessary delays by setting a clear workflow for how developers, UX designers , translators, QA specialists and other team members will collaborate.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

OCTOBER 31, 2024

The survey settings allow you to send it to a specific user group and set it to appear at regular intervals, for example, every 3-4 months. Marketing teams leverage customer feedback to capture the voice of the customer, understand customer needs, refine messaging, and improve targeting strategies. Userpilot survey template library.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

UX Planet

NOVEMBER 18, 2024

Learnify — UX/UI design of the online courses platform 4. For example, instead of “Fill in your profile details,” put “Let’s customize your profile to make your business look professional right away.” For example, the user would immediately create their first project and add tasks. Read more about this case study here.

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Feedback Software Research Software User Testing Customer Experience 52

PMLesson's Ace the PM Interview

MARCH 4, 2025

Come prepared with examples that align with Discord’s values. Technical roles can expect a coding challenge to follow the hiring manager screen.   Top Discord Interview Questions These are examples of interview questions asked at Discord , as reported by candidates. Can you provide an example of how you manage conflict?

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

Userpilot

APRIL 16, 2025

It typically includes features like interactive walkthroughs that help UX designers and marketing teams improve customer satisfaction, drive feature adoption, and reduce time spent on routine customer requests. Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52