Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

Data Visualization 192

Data Visualization Analytic Tools Research Software Feedback Software 192

Product Talk

DECEMBER 27, 2023

The practice run was so helpful, and at the end of the day we concluded the sprint and felt more confident about the framework. Including opportunity solution trees meant that we could really see the value of understanding the why and how we can turn that into action.” Withholding feedback blocks a learning opportunity” and “Relax!

User Testing 294

User Testing Feedback Software Product Research Research Software 294

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Roman Pichler

SEPTEMBER 11, 2023

This individual leads the product team, not by being the boss but by exercising emergent leadership. It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions.

Reporting Tools 386

Reporting Tools User Testing Customer Experience Product Research 386

Product Innovation Educators

JANUARY 3, 2022

How product managers can use the Modified Agile for Hardware Development Framework. They think they have the answer for applying Agile principles to hardware projects, and they call it the Modified Agile for Hardware Development (MAHD) Framework. 15:01] How does your MAHD ( Modified Agile for Hardware Development) Framework work?

Agile 290

Agile Development Feedback Software Customer Experience 290

Product Innovation Educators

MARCH 11, 2024

The Discover, Analyze, Create, Develop Design Thinking Framework for product managers You’ve heard about Design Thinking or even tried it. It is a simple-to-understand tool for solving problems, developing strategy, and most commonly for us product professionals, for developing a new product or service. Discover a.

User Testing 289

User Testing Research Software Customer Feedback Product Research 289

The Product Coalition

NOVEMBER 1, 2020

The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. The right data and experimentation tools. The right data and experimentation tools. Don’t forget Tech debt and bugs.

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

BrainMates

JUNE 17, 2025

Turning OKRs into a high-performance system By Kathryn Shepherd-King At a Glance OKRs Aren’t the Problem. The issue isn’t the framework. OKRs (Objectives and Key Results) are a goal-setting framework used by teams and organisations to align effort with strategic priorities. It’s How We Use Them. OKRs aren’t the problem.

Systems Review 52

Systems Review Reporting Tools Feedback Software User Testing 52

The Product Coalition

JULY 17, 2022

If you’re looking to improve your team's work, a product management framework can be an excellent starting point. A framework is a set of guidelines or principles that can help guide your team’s decisions and provide a common understanding for all team members. Example of Applying DACI Framework 2. DACI What is it?

Framework 166

Framework Product Research User Testing Feedback Software 166

Userpilot

OCTOBER 8, 2022

Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. A customer onboarding framework is a structured way of thinking about the set of actions, activities, and tools that go into helping a customer experience value.

Analytic Tools 98

Analytic Tools Onboarding KPIs Feedback Software Framework 98

The Product Coalition

JANUARY 28, 2024

I’m not talking about the Spotify model for product management, I’m talking about the app itself. What I would like to do, is to answer a few simple questions like what are you doing what mood are you in today, and for the app to take it from there, ideally giving me exactly what I like until I decide to stop listening. I love music.

Framework 145

Framework Feedback Software User Testing Customer Experience 145

Usersnap

SEPTEMBER 16, 2021

With technology underpinning all business processes today, with the pace at which new technologies are emerging, companies need to introduce new products and services at a faster rate than their competitors using user acceptance testing software to meet the needs of the end user. hold up little ponies. ok, back to UAT!

User Testing 119

User Testing Feedback Software Reporting Tools Customer Experience 119

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

Product Research 295

Product Research User Testing Customer Experience Research Software 295

Product Talk

SEPTEMBER 6, 2023

Let’s have feedback loops. Just to give us a bit more of an idea of what we’re working with here today, I thought it’d be nice if we did a quick exercise. Then how do we do the work to discover what are the right solutions that actually address those needs in a way that drives that outcome? Lots of that.

Product Research 321

Product Research User Testing Research Software Feedback Software 321

The Product Guy

MAY 3, 2018

Just as we listen to gain insights into what we build, we should also listen to the team’s feedback when deciding on how we build it. Sometimes the team will present their feedback from customers who say the the product does not do ‘X’ however, the conversations provide a case for doing ‘Y’ which would actually solve the problem.

User Testing 277

User Testing Customer Experience Product Manager Product Management 277

Userpilot

MARCH 15, 2024

What is data-driven analytics in SaaS? What are the best analytics tools for the job? Start implementing data-driven decision-making at your SaaS by setting clear goals as this is essential to choose the right analytics tools and methods. In-app surveys are the most reliable way to collect user sentiment feedback.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software User Testing 104

Lenny Rachitsky

MAY 20, 2025

billion in annual gross profit, expand globally, and build out a full suite of products across payments, banking, and SaaS. Running through this exercise has two key caveats. But how they engage with their skip reports and how that interplays with their direct reports can benefit from an exercise in extremes.

Weak Development Team 112

Weak Development Team Data Visualization Technical Review Reporting Tools 112

BrainMates

MAY 7, 2025

Many organisations have no structured tools or frameworks for articulating the needs of the product management role and rely on informal conversations alone to set expectations. When considering more structured tools, the most commonly used are job descriptions. Also, consider the power imbalance. Tread thoughtfully.

Feedback Software 52

Feedback Software Reporting Tools Product Manager Product Management 52

Userpilot

APRIL 23, 2023

What’s a product metrics framework? We also look at how product managers can use Userpilot to implement product metrics frameworks. TL;DR A product metrics framework is a set of metrics used to measure the performance and success of a product so that you can improve it. What is a product metrics framework?

Onboarding KPIs 98

Onboarding KPIs Framework Analytic Tools Feedback Software 98

Product Innovation Educators

FEBRUARY 20, 2023

The Product-Market Fit Pyramid is the key framework, and it has five layers that build on each other. Don’t go rushing into the solution space without being clear on who your customer is and what problem you’re going to solve for them. And how satisfied are they with the current solution? Pattern-match the feedback.

User Testing 273

User Testing Product Manager Product Management Data Visualization 273

The Product Coalition

APRIL 22, 2021

In our specially designed auditions, product managers perform real-world exercises to assess how they think about problems in an environment where nobody from the company knows anything about their experience, their background, or their formal education. Design a new type of exercise equipment for people under the ages of 15.

Analytic Tools 151

Analytic Tools Research Software Feedback Software Product Manager 151

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . As a long time practitioner and coach of Scrum, I’ve observed many teams struggle getting started with the framework. How does work flow through the team/system? .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

The Product Coalition

FEBRUARY 23, 2024

The title “product manager” is often misapplied within the technology sector, leading to a disconnect between role expectations and actual responsibilities. I am not in favor of assigning home exercises. This involves evaluating existing solutions and identifying the unique pain point we aim to alleviate.

Analytic Tools 148

Analytic Tools Data Visualization Research Software Feedback Software 148

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

Product Manager 201

Product Manager Product Management Reporting Tools Research Software 201

Roman Pichler

MAY 8, 2018

Scrum is a simple framework with three roles: product owner, development team, and Scrum Master. The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. Three Types of Leadership.

Leadership 200

Leadership Research Software Feedback Software User Testing 200

Userpilot

SEPTEMBER 4, 2024

Set specific, measurable goals for process improvement using frameworks like SMART. Identify all stakeholders involved in the process and define their roles using tools like a RACI matrix. Gradually roll out the new process, conduct A/B tests , and continuously monitor and improve based on feedback and performance.

Feedback Software 105

Feedback Software Analytic Tools Research Software Definition 105

Intercom, Inc.

SEPTEMBER 24, 2019

People work: For example, supporting a teammate by providing mentoring or giving feedback. All of this can be translated into a simple framework (based on the Kellogg model ): Now that we’ve established this framework, we can apply it to a few examples to illustrate just a few of the many ways in which designers can have impact.

Feedback Software 222

Feedback Software Leadership Framework Software Review 222

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

JANUARY 20, 2024

Once a hypothesis is proven right, generate solution ideas and prioritize them in terms of impact and technical feasibility. Finally, implement the solutions and monitor their impact. Iterate on the feedback if necessary. Userpilot offers advanced analytics and feedback features. Heatmap analysis in Userpilot.

Feedback Software 115

Feedback Software Analytic Tools Research Software User Testing 115

Userpilot

JULY 23, 2024

This article will dive deep into the concept of feature prioritization and introduce the top frameworks for successful product management. There are different frameworks and methods for feature prioritization to make the job easier. Here are 15 of the best framework techniques to consider: 1. Weighted scoring system template.

Feedback Software 111

Feedback Software Product Research User Testing Customer Experience 111

The Product Guy

SEPTEMBER 6, 2019

As a PM who is the “CEO of the product” and the “voice of the user”, my job is to anticipate needs from stakeholders, communicate effectively, and play a major part in providing viable solutions. Undergoing this exercise helped me obtain more confidence that I plan on using moving forward.

Data Visualization 186

Data Visualization Product Research Analytic Tools Feedback Software 186

The Product Coalition

JANUARY 26, 2021

As Marty Cagan states in Inspired : “When done well , the product vision is one of our most effective recruiting tools, and it serves to motivate the people on your teams to come to work every day.” At Hidden, the GV Design Sprint is a key tool in our product innovation arsenal. Technology? It’s super powerful. when done well.

Vision 187

Vision Product Research User Testing Workshop 187

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. What is a SaaS onboarding funnel?

Analytic Tools 98

Analytic Tools Onboarding KPIs Research Software Feedback Software 98

People-First Product Leadership

APRIL 30, 2025

Here's a framework I use with my coaching clients: Tactical thinking : How do we solve this problem? Try this exercise: Take your current roadmap and ask "Why?" Consider drafting a strategy yourself, using frameworks like the Strategy Stack. It needs ongoing refinement as markets, technologies, and customer needs evolve.

User Testing 52

User Testing Customer Experience Research Software Analytic Tools 52

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Instead, it’s an ongoing exercise to capture relevant differences between your customers.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Mind the Product

FEBRUARY 20, 2020

To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. If every bullet on your resume looks like this, it can highlight a wide range of relevant experiences, frameworks you’ve used, and the tools you’ve encountered.

Data Visualization 214

Data Visualization Weak Development Team User Testing Product Research 214

Userpilot

OCTOBER 15, 2023

SaaS product managers can use LOE to plan sprints and prioritize backlog items. Project management tools like Asana or Jira can do it automatically for you. So if the aim of the project is to build software, LOE wouldn’t include the discovery , design, and development. The Value vs Effort framework. Let me explain.

Customer Experience 105

Customer Experience Definition Data Visualization Feedback Software 105