Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. This may involve drip campaigns with helpful product tips and incentives to prompt initial purchases. Feedback surveys, loyalty programs, and excellent service turn them into influencers.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. This may involve drip campaigns with helpful product tips and incentives to prompt initial purchases. Feedback surveys, loyalty programs, and excellent service turn them into influencers.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

JULY 8, 2021

Best product manager courses for advanced/pro PMs in 2021. Product management guides the development of a product at the intersection of technology, UX, and business. A good product manager course should teach you many skills including technical skills, project management skills, and communication skills.

User Testing 87

User Testing Research Software Analytic Tools Feedback Software 87

Roman Pichler

SEPTEMBER 11, 2023

Once you’ve identified and selected a specific product, you can take the next step and determine the people who are required to create or progress it and generate the desired user and business benefits. To effectively staff the product team, I recommend including the people shown in Figure 1. [1] Let’s take a look at them.

Reporting Tools 341

Reporting Tools User Testing Customer Experience Product Research 341

Usersnap

SEPTEMBER 29, 2023

And how could you do it without a solid feedback management system ? Juggling feedback can often leave us scratching our heads, wondering if we’re fixing a leak while ignoring the iceberg ahead. Step – Identify your feedback sources and stakeholders 2. Feedback prioritization is not about playing favorites.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. Product knowledge covers your product’s benefits and limitations.

Enterprise 114

Enterprise User Testing Feedback Software Technical Advisors 114

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52