The Product Coalition

NOVEMBER 1, 2020

The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. A powerful experiment roadmap with a large idea backlog prioritized for value. The right data and experimentation tools.

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. instead, carefully chosen tools and processes help PMs and their teams gain efficiency.

Research Software 92

Research Software Feedback Software Technical Review Software Review 92

Agile Velocity

MAY 3, 2024

Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture. Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level.

Agile 59

Agile Data Visualization Feedback Software Reporting Tools 59

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. As this journey requires cross-functional cooperation, it’s valuable to leverage solutions that promote release orchestration. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 10, 2022

This post lists the different questions to ask users on your survey concerning their experience with your software. Collecting these valuable insights will help you provide a much better user experience with your app. We'll also discuss how to conduct UX surveys correctly to get the most out of your user feedback.

Customer Feedback 79

Customer Feedback Product Research Feedback Software User Testing 79

The Product Guy

FEBRUARY 13, 2020

Below is an overview of the main problems I ran into, along with our framework for addressing them and sustaining our innovation and growth. Regarding problem discovery: Value was feature-based PMs and PDs embedded in delivery Reactive to feedback, stakeholder-biased. Sometimes) Metrics in the loop, low customer loop.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Book the demo to see how it can support your product team structure.

Analytic Tools 78

Analytic Tools Feedback Software Research Software Product Research 78

Mind the Product

OCTOBER 23, 2018

I’ve made a lot of roadmaps in my time. In fact, in the first three years I was at WorldRemit, I counted that I represented our company roadmap in 10 different ways. One of many, many roadmaps. One of many, many roadmaps. Yet most roadmaps have a big problem in common. The Wrong Conversation.

Roadmap 191

Roadmap Development Feedback Software User Testing 191

Userpilot

OCTOBER 18, 2022

Unmet customers’ needs to inform your product roadmap. To get the data, you have to combine four analyses: task analysis, user feedback analysis, user behavior analysis , and user experience analysis. Repeat the analysis and update your product roadmap. Hiccups in user experience. Customer analysis involves six steps: 1.

Customer Feedback 88

Customer Feedback Data Visualization User Testing Analytic Tools 88

Ask Benny

JANUARY 25, 2020

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Some of the characteristics of Agilefall include: Committed roadmaps initiated mostly by marketing, sales and executives. Sprints are internal without any release and feedback from customers. Long design and specification cycles.

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

Gainsight

DECEMBER 27, 2019

It used to be that board members didn’t concern themselves with product experience, but now that the entirety of SaaS revolves around product, they’re beginning to take a more hands-on role. With product experience becoming increasingly important, monitoring in-app user movements needs to be a priority.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

ProductPlan

AUGUST 10, 2023

A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps. Keeping track of them all, ensuring they’re given proper consideration, and closing the feedback loop with the folks who make suggestions is essential and falls on the product team to manage.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Modus Create

MARCH 17, 2022

Our recent report 2022 State of Digital Transformation revealed that 57% of enterprises had adopted an agile framework for implementing digital initiatives. As agile becomes the go-to philosophy for software development, it’s influencing other areas of business, including non-IT teams. Don’t Ignore Planning and Tooling.

Leadership 98

Leadership Agile Reporting Tools Feedback Software 98

Userpilot

SEPTEMBER 16, 2021

Looking for the right SaaS product management metrics that offer valuable product growth insights ? As there are no universal metrics that apply to every product, finding the right SaaS product management metrics can be quite challenging for product managers. In this article you’ll learn about: Ways to measure SaaS products.

Onboarding KPIs 87

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 87

Revulytics

AUGUST 29, 2017

Determining how changes to legacy versions of your software product will affect your customer base is one of the hardest parts of the job. Let’s take a look at actual examples of how Revulytics customers are leveraging software usage analytics to better inform common software product roadmap decisions.

Analytic Tools 63

Analytic Tools Data Visualization Reporting Tools Feedback Software 63

The Product Coalition

JULY 6, 2022

The majority of such apps have undergone iterative and incremental development to enhance and improve their features. It is a methodology that is followed by a majority of software development companies today. It’s an actionable framework to achieve this product-market fit. Use customer feedback to improve the product.

Startups 124

Startups Feedback Software User Testing Product Research 124

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Platform Product Manager. A product manager building a SaaS product of some sort, working in Agile software development practices.

Research Software 89

Research Software Analytic Tools Feedback Software Product Research 89

The Product Coalition

FEBRUARY 20, 2023

But if you read some of Rahul Vohra’s articles — the person who took the 40% rule and turned it into a survey — he goes further and utilizes the survey to actually help inform what features to put on his product roadmap in a very systematic way. This question is where you’re sourcing feedback about what to build next on your roadmap.

User Testing 168

User Testing Product Research Product Marketing Customer Feedback 168

The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Userpilot

JUNE 22, 2023

Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement. A good customer churn rate is 3% or less for SaaS companies. Using in-app surveys to collect and analyze customer feedback. Spotting friction points with funnel analysis.

Data Visualization 79

Data Visualization Feedback Software Analytic Tools Customer Experience 79

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. However, only 26% are sure they have the knowledge and tools to do so.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201

Userpilot

OCTOBER 25, 2022

Collecting and analyzing feedback helps product managers evaluate their products and find ways to improve them. Tagging responses in Userpilot helps you design relevant in-app experiences to improve satisfaction. The focus is on identifying the detailed needs of specific user groups and innovative solutions to their problems.

Product Research 84

Product Research User Testing Customer Feedback Research Software 84

Ask Benny

FEBRUARY 26, 2019

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Some of the characteristics of Agilefall include: Committed roadmaps initiated mostly by marketing, sales and executives. Sprints are internal without any release and feedback from customers. Long design and specification cycles.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Gainsight

AUGUST 23, 2021

Outline: Intro: Overviews the challenge product managers face as they gather feedback from different groups and stakeholders. Explains how it can be difficult to set feature priorities for product roadmaps. Describes why it’s important to creating an effective product roadmap. How to Prioritize Features on Your Product Roadmap.

Data Visualization 52

Data Visualization Product Research Customer Experience Analytic Tools 52

Userpilot

FEBRUARY 29, 2024

A progress bar serves as a visual cue, signifying that your request is in the system, and the application is diligently working to fulfill the action you’ve asked for. The following framework describes the psychological principle at play.

Customer Experience 87

Customer Experience Customer Feedback User Testing Systems Review 87

The Product Coalition

JULY 17, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Some of the characteristics of Agilefall include: Committed roadmaps initiated mostly by marketing, sales and executives. Sprints are internal without any release and feedback from customers. Long design and specification cycles.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Ask Benny

JULY 16, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. To properly do it, you need to ship it fast to customers, check its performance, and iterate on the solution, until the wanted outcome is reached (see also When Performance Is Measured By Results ).

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Userpilot

SEPTEMBER 15, 2021

Looking for the right SaaS product management metrics that offer valuable product growth insights ? As there are no universal metrics that apply to every product, finding the right SaaS product management metrics can be quite challenging for product managers. In this article you’ll learn about: Ways to measure SaaS products.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 52

ProductPlan

AUGUST 10, 2023

A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps. Keeping track of them all, ensuring they’re given proper consideration, and closing the feedback loop with the folks who make suggestions is essential and falls on the product team to manage.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Product Talk

APRIL 11, 2018

From there, we need to discover what solution will best address the target opportunity we chose. Discovering solutions. Just like we don’t discover first and then deliver next, we also don’t discover opportunities and then discover solutions. The same thing happens when we discover solutions. Discovering opportunities.

Product Research 172

Product Research Customer Experience Software Review Feedback Software 172

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. So they created a software that provides control, visibility, and payment methods for corporate finance teams. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Gainsight

SEPTEMBER 1, 2021

The product growth wave is swelling, and it’s poised to slam into SaaS companies of all types. This product-focused approach isn’t just changing how SaaS businesses sell; it’s redefining the way the whole company operates. In the past, many SaaS companies relied on market-led growth or sales-led growth strategies.

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Userpilot

OCTOBER 11, 2023

Growth is fundamental to every SaaS business: growth experimentation is a way to turbocharge your growth prospects and drive customer success. Finally, utilizing the right growth experimentation framework can help improve conversion (alongside other metrics ) at key touchpoints in your product. Let's get right into it!

User Testing 89

User Testing Product Research Customer Experience Onboarding KPIs 89

Intercom, Inc.

MAY 13, 2021

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Your customer success managers need to be in tune with each customer’s business and challenges and work together to create a roadmap to meet their goals. Your first SaaS customer success hire.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

The Product Coalition

MARCH 5, 2018

Over the years of building Machine Learning products, I’ve come up with a framework that usually works for me. Build a feedback loop This helps to gauge customer satisfaction and generates data for improving your machine learning model Monitor For errors, technical glitches and prediction accuracy Get creative!

Artificial Inteligence 60

Artificial Inteligence User Testing Product Research Data Visualization 60

The Product Coalition

NOVEMBER 26, 2019

Departmental goals and incentives further push developers towards building robust, scalable, elegant software. Management and business folk therefore still live very much in “waterfall world” where big projects are delivered according to well-defined, largely immutable strategies, roadmaps and project plans.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Mixpanel

JULY 22, 2020

Below, I’m sharing a framework that I’ve leveraged to set goals and effectively institute them across an organization. Quick feedback loop: The results of your changes can be seen quickly. Stable: It’s a predictable measurement tool, and you’re confident your work won’t be drowned out by noise.

User Testing 52

User Testing Product Research Framework Data Visualization 52