The Product Coalition

NOVEMBER 14, 2023

If your customer base ages with you, you’re Woolworth’s.” — Jeff Bezos Ever question the value of a product development lifecycle? If you haven’t gathered from my past posts on product topics, I’ve worked with ‘interesting yet easily annoyed’ colleagues many times. Do you even know what a product lifecycle is?” Lifecycle sh*t!?

Feedback Software 119

Feedback Software Roadmap Product Research User Testing 119

Userpilot

NOVEMBER 24, 2022

How should product managers handle customer requests to improve customer satisfaction and drive value for users and the business? Customer requests are queries about your product. It is also a chance to differentiate the product from the competition and identify areas for improvement. This can improve brand loyalty.

Feedback Software 79

Feedback Software User Testing Product Research Customer Experience 79

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? We also share software products you can use to create a foolproof product roadmap and drive product-led growth. TL;DR A data product roadmap is a product development strategy where the product manager and their team use insights from various data sources to inform decisions.

Data Visualization 86

Data Visualization Feedback Software Research Software User Testing 86

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. Card sorting and fake door testing are useful testing methods before the product launch.

User Testing 71

User Testing Product Research Customer Experience User Experience 71

Userpilot

DECEMBER 13, 2023

According to Jamie Levy, the main tenets of a UX strategy are business strategy, value innovation, validated user research , and frictionless UX. UX vision is a clear and inspiring statement that guides the long-term design strategy and keeps teams and stakeholders on the same page. Book the demo! What is a UX strategy?

Research Software 79

Research Software Analytic Tools Feedback Software User Testing 79

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Are you ready to dig in?

Product Research 82

Product Research User Testing Customer Feedback Research Software 82

Userpilot

SEPTEMBER 23, 2022

What is the product-market fit framework? How is product market fit different from product-customer fit? What should a product manager do to achieve and maintain the PMF? Product-market fit and product development are interconnected and happen in parallel. What is product-market fit (PMF)?

User Testing 59

User Testing Product Research Feedback Software Framework 59

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. With the support of the SDLC, You can track and control your calendar, and increase productivity and speed of development. Good product and customer satisfaction come through from a great analysis phase.

Feedback Software 135

Feedback Software Reporting Tools Software Developers Software Development 135

Userpilot

MARCH 8, 2022

What is an MLP product? With its build fast and fail fast approach, it helped many adapt to constant feedback loops and quick iterations. The MVP then started to gain a pretty terrible reputation in the product world and gave way to the new cool acronym in town: the MLP product. Enter the MLP product.

Product Research 136

Product Research User Testing Customer Experience Feedback Software 136

Userpilot

MAY 22, 2023

A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. You can build a CX strategy by: Starting clear customer experience vision and goals using the likes of SMART framework. You can start by setting clear customer experience management goals using the SMART framework.

Data Visualization 70

Data Visualization Analytic Tools Feedback Software Product Research 70

Userpilot

MARCH 2, 2022

Much of product success depends on your marketing team but business decision-making and progress evaluation are crucial to keeping your company focused on the right path towards sustainable growth. So, let’s see how you can implement SaaS OKRs successfully to track progress towards these goals and drive product growth.

Feedback Software 97

Feedback Software Onboarding KPIs Reporting Tools Product Research 97

Userpilot

DECEMBER 12, 2023

Product roadmaps provide a high-level view of all product development motions, including UX ones. A field roadmap gives a general overview of all UX efforts across all areas and products. A specialty roadmap focuses exclusively on one area, for example, UX design or research , but across multiple products.

Roadmap 86

Roadmap Customer Experience UX Product Research 86

Userpilot

MARCH 24, 2021

Defining your product strategy is the most important aspect of deciding to build something new. It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. What is a product strategy? How do you set a product vision?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Develop the product roadmap. Gather user feedback and identify improvements.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Mixpanel

JULY 22, 2020

One of the most impactful things a product leader can do to help their team succeed is to point everyone in the same direction—to channel all of the team’s energy, focus, and resources towards an aligned outcome. Below, I’m sharing a framework that I’ve leveraged to set goals and effectively institute them across an organization.

User Testing 52

User Testing Product Research Framework Data Visualization 52

The Product Coalition

DECEMBER 8, 2020

The following 58 Product Owner theses describe the PO role from a holistic product creation perspective. They cover the concept of the Product Owner role, product discovery, how to deal with external and internal stakeholders, product portfolio and product roadmap planning, and the Product Backlog refinement.

Product Research 88

Product Research User Testing Customer Experience Technical Review 88

Agile Velocity

MAY 3, 2024

Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution. This includes ideation, design, development, production, delivery, and post-sales support. Is the goal to improve time-to-market, enhance product quality, or foster innovation?

Agile 92

Agile Data Visualization Feedback Software Reporting Tools 92

Userpilot

APRIL 27, 2023

It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. In this article, we explore the: Most common types of feedback, Top ways to collect actionable feedback, Best practices to follow, And, leading software that’ll get the job done.

Feedback Software 65

Feedback Software User Testing Customer Feedback Analytic Tools 65

Userpilot

APRIL 8, 2024

Let’s explore the different types of growth strategies, how to create them, and multiple ways you can unlock product growth with real actionable strategies. There are 2 main types of growth strategies for every SaaS business: Product-led growth. It’s particularly effective for enterprise products with high-value deals.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Mind the Product

JANUARY 7, 2019

It articulates a step-by-step approach to building a presentation: 1) Share your story; 2) Outline your talk; 3) Deliver your MVP (Minimum Viable Product). For product people, building presentations can be a lot of fun. Like product development, creating a talk is a highly iterative process that depends on feedback loops and metrics.

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Product Research Data Visualization Feedback Software User Testing 122

The Product Guy

JUNE 20, 2019

Guest Post by: Terri Boshoff (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Nis Frome]. When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Start at the Top.

Product Research 151

Product Research Feedback Software User Testing Technical Review 151

Mind the Product

JUNE 13, 2019

Establishing agile and product culture is critical to us becoming a modern organisation that continuously improves. Taking one of Barry O’Reilly’s lean mantras on board – think big and start small – I started with our product managers. I then focused on the product owners with a high level of responsibility.

Product Research 141

Product Research User Testing Feedback Software Research Software 141

The Product Coalition

FEBRUARY 3, 2022

The Lean Product Playbook Summary?—?How How to Find Product-Market Fit “Main reason why most of the products fail is due to lack of product-market fit.” ~Dan Dan Olsen Product-Market Fit is inarguably one of the main factors deciding on product success or failure. But what product-market fit is, exactly?

User Testing 139

User Testing Product Research Product Marketing Customer Experience 139

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? We also look at: Responsibilities of product teams Key roles you may want to include Different ways to structure your team Examples of different structures Let’s get right to it! They lead a team that consists of developers and designers.

Analytic Tools 77

Analytic Tools Feedback Software Research Software Product Research 77

Userpilot

JUNE 17, 2022

Both of these frameworks are commonly used to monitor, manage, and assess results. Objectives and Key Results (OKRs) is a collaborative goal-setting framework that individuals and teams use to set ambitious goals with quantifiable key results. Keep feedback loops to perfect your OKR framework.

Feedback Software 52

Feedback Software Product Research Customer Feedback Reporting Tools 52

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. Meanwhile, the slow, steady drumbeat of cautious experimentation and incremental enhancements always makes the product better. Taking a bifurcated approach to product development and innovation is more vital than ever.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. A customer success strategy is beneficial to increase customer retention, boost customer lifetime value, expand WOM , and enhance your product experience.

Feedback Software 87

Feedback Software Analytic Tools Customer Experience User Testing 87

Userpilot

APRIL 11, 2023

Building an effective customer insights strategy is a vital part of any good product manager’s skillset. In this article, we’re going to unpack why a customer insight strategy is important, how to build one, and how you can use these insights to drive customer satisfaction (and a better product experience).

Data Visualization 77

Data Visualization Customer Feedback Customer Experience User Testing 77

The Product Coalition

MARCH 5, 2018

Building your first Machine Learning product can be overwhelming?—?the I’ve often seen great Machine Learning models fail to become great Products, not because of the ML itself, but because of the supporting product environment. I break down a Machine Learning product into eight steps. lots of it!

Artificial Inteligence 60

Artificial Inteligence User Testing Product Research Data Visualization 60

Usersnap

OCTOBER 31, 2023

Imagine stepping into the world of product management with a product vision, secret formula and one particular feature that the industry’s luminaries use to transform raw ideas into gold consistently. What is the CIRCLES framework (AKA CIRCLES method) in Product Management? Ready to see your ideas soar?

Data Visualization 52

Data Visualization Feedback Software Product Research Customer Feedback 52

ProductPlan

MAY 31, 2023

Project-centric to product-centric. First, are you finding your business is more concerned with hitting project deadlines than actually creating great products that people love? But just because everyone’s busy doesn’t mean they’re being truly productive. What does this journey look like for an organization?

Product Research 81

Product Research User Testing Customer Experience Customer Feedback 81

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. acquisition channels), product data (e.g.,

Data Visualization 76

Data Visualization Analytic Tools Embedded Analytics Feedback Software 76

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Every business is unique, and metrics frameworks apply differently 5.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Intercom, Inc.

AUGUST 6, 2020

Our Director of Engineering Jordan Neill spoke with CEO Prashanth Chandrasekar , who took the reins at Stack Overflow in October 2019, about his vision for the community of builders he says are helping to write the script of the future. With such a big community it’s important to balance the needs of the product with those who use it.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

Usersnap

NOVEMBER 4, 2021

The scaling SaaS company often have to find out through practice what the difference is between a product owner vs product manager. But there is a general consensus on the definitions for product owner and product manager. What does a product manager do? And what is a product owner? Do You Need Both?

Product Research 52

Product Research User Testing Feedback Software Weak Development Team 52

Mind the Product

MAY 13, 2019

I’m a product manager at Monzo. Firstly we e xplain the “why” by defining an inspiring vision with the team, and having a clear goal. Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. How do you get to a great vision?

Research Software 165

Research Software Feedback Software User Testing Customer Experience 165

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. Meanwhile, the slow, steady drumbeat of cautious experimentation and incremental enhancements always makes the product better. Taking a bifurcated approach to product development and innovation is more vital than ever.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52