Johanna Rothman

AUGUST 29, 2022

But I use several guidelines for my work: Always, always, always finish work so it's clean. My feedback loops are shorter than one day, so I can change what I do next. The sizes of my WIP are all over the map. A book is much larger than a presentation. That way, I can pick it up again and quickly see where I am. (A

Development 89

Development Product Research Feedback Loop Workshop 89

ProductPlan

FEBRUARY 3, 2022

Strengthen Product Feedback Loop. A prod ops team directly impacts the product feedback loop by creating and managing user feedback, opinions, and suggestions to improve the product. Though, the value can be even greater later on by supporting consistency and not accruing debt in the organization.”

Product Research 95

Product Research User Testing Data Visualization Customer Experience 95

The Basics of Product Management

JUNE 21, 2020

There are some guidelines that need to be kept in mind. We will cover these guidelines below. Roadmap Guidelines. Constant feedback loop is important to maintain a healthy roadmap. When working on the above guidelines, don’t forget the KISS principle. Creating a roadmap is not a difficult task.

Definition 59

Definition Roadmap Product Research User Testing 59

Johanna Rothman

DECEMBER 11, 2020

Strategy and Product Feedback Loops. These problems and questions are all about delays in the system's feedback loops. It's time to see these feedback loops, starting with the team. How Long Are Your Team's Feedback Loops? Product-Only Feedback Loop. Roadmap Feedback Loops.

Product Research 84

Product Research Feedback Loop Feedback Software User Testing 84

Johanna Rothman

SEPTEMBER 14, 2020

Revisit/refine/revise guidelines/constraints for the team. Because kanban boards don't easily show the feedback loops or multiple delays. Few of those ways are directly about the product itself. For example, you might: Clarify the purpose of some work for your team or part of a workgroup. That's your personal cycle time.

Data Visualization 114

Data Visualization Product Research Feedback Loop Management 114

Johanna Rothman

NOVEMBER 18, 2022

Create a yearly budget as a guideline for our specific goals, but manage that budget every week and month to manage our risks. That's the point of the Multiple Short Feedback Loops Support Innovation. Most of us don't take the absolute maximum mortgage we can afford because of the risks, but something a little less.

Customer Experience 98

Customer Experience Product Research Consulting Management 98

Usersnap

OCTOBER 22, 2023

Continuous feedback loop and amazing customer satisfaction rater 4 strategies for ensuring customer success 1. Continuous feedback loop and amazing customer satisfaction rater After every thrilling encounter, we hand our customers a magic mirror—a customer satisfaction rater. Being upfront builds trust and confidence.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Intercom, Inc.

DECEMBER 20, 2022

And principles, by definition, are guidelines. I think that, because of the way we’ve evolved the company – we’re growing fast, adding people, the principles are quite strong and people like them a lot–, it led to people assuming they were rules versus guidelines, and people didn’t want to skip steps in the process.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Modus Create

MAY 12, 2022

So, we decided to build smaller scopes for each project phase and create a workflow based on short feedback loops. Therefore, the team understood that all UI decisions of the application needed to adhere to the company brand guidelines. Six weeks isn’t enough time to incorporate every feature you can fathom into your app.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Johanna Rothman

AUGUST 21, 2019

And, that your products and services need short feedback loops that an agile approach will use. When managers shorten feedback loops and collaborate, they work with agility and create resilience. These are guidelines that enable agility. Are they enough guidelines? Start with management first. Probably not.

Agile 65

Agile Product Research User Testing Customer Experience 65

The Product Coalition

JULY 24, 2020

I always address this by creating a customer interview guideline, with a tailored question bank. In these guidelines, I always put reminders for myself as well. It’s the set of guidelines to make sure your team is on the right track. Below is a rough guideline (I always err on the conservative side) with steps and milestones.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Usersnap

JULY 3, 2023

We always talk about bug reports… …but never explain what they are or why they’re crucial for closing customer feedback loops I just noticed that we at Usersnap haven’t answered this core and essential question. Here are key steps and guidelines to help you write a good and actionable bug report: 1.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Userpilot

MARCH 27, 2023

This way, you can collect feedback on the onboarding experience and take action when opportunities for improvement are identified. For example, you could follow up with detractors to check what’s wrong, help them with their problems, and close the feedback loop. Creating an onboarding NPS survey on Userpilot.

Product Research 84

Product Research Feedback Software Customer Experience Data Visualization 84

The Product Coalition

MAY 8, 2018

guidelines for system’s configuration and installation, operating instructions, list of files included, troubleshooting, changelog, detected bugs), Requirements files (requirements.txt, package.json) that contain the lists of packages to install when setting up the environment, Description of key algorithms (e.g.

Feedback Software 60

Feedback Software Research Software Software Review User Testing 60

Ask Benny

JANUARY 25, 2020

This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology. Squads and OKRs In a small organization you can keep the process loose and follow the guidelines I have mentioned in Own your product management on-boarding.

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

Userpilot

FEBRUARY 26, 2023

Renewal playbooks are important recipes or guidelines that help customer success managers and a customer success team to: Improve customer retention : The entire goal of the renewal playbook is to drive customer renewals. Why is a renewal playbook necessary for a customer success manager? Create in-app surveys with Userpilot.

Feedback Software 83

Feedback Software Analytic Tools Customer Experience Customer Feedback 83

Intercom, Inc.

APRIL 19, 2018

We developed this much more sophisticated, more actionable, more usable set of guidelines and principles that helps people make a decision that’s not based on gut. It is a live document, which can be updated, and it has a bunch of guidelines. Geoffrey: You joined when the engineering team was probably 10-20 people.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Ask Benny

JULY 16, 2018

This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology. Squads and OKRs In a small organization you can keep the process loose and follow the guidelines I have mentioned in Own your product management on-boarding.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Ask Benny

FEBRUARY 26, 2019

This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology. Squads and OKRs In a small organization you can keep the process loose and follow the guidelines I have mentioned in Own your product management on-boarding.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

The Product Coalition

JULY 17, 2018

This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology. Squads and OKRs In a small organization you can keep the process loose and follow the guidelines I have mentioned in Own your product management on-boarding.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Alchemer Mobile

FEBRUARY 2, 2021

RESEARCH APP SUBMISSION GUIDELINES. Ensure a smooth mobile app launch by thoroughly reading up on the submission guidelines for whichever app store(s) to which you plan to submit your app. ESTABLISH A FEEDBACK LOOP FOR YOUR APP. Common Reasons for Apple App Store Rejections. DEFINE SUCCESS METRICS FOR YOUR APP.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Usersnap

MARCH 19, 2019

Use customer suggestions and opinions as a decision-making guideline. There is no school to teach you the best way to build your website interface, as designs and user habits come in and out of fashion, but the rule to follow customer feedback is something you should always hold on to. “It’s Elon Musk, CEO of Tesla Motors.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

The Product Coalition

MARCH 14, 2023

With this information, you can improve the guidelines given to the user on the UI of your app. This will shorten the feedback loop to your customer support teams, reducing the chance of abandonment. There are many more errors you’ll be able to identify with session replay.

User Testing 139

User Testing Analytic Tools Data Visualization Research Software 139

Userpilot

JANUARY 16, 2024

Semrush is a good example: they follow SEO guidelines but still make their pages user-friendly. Not testing your MVPs An MVP (minimum viable product) is a basic version of your product that you can use to test your assumptions and get user feedback. Analyze it and use it to inform your design decisions. Source: Dribbble.

User Testing 82

User Testing Feedback Software Research Software Product Research 82

Johanna Rothman

JULY 22, 2021

As a guideline, I like to review the strategy every 6-12 months. See Multiple Short Feedback Loops Support Innovation.) Strategy changes less often because we don't tend to have the same kind of feedback loops for the value we want to offer. We use a variety of feedback loops. (In Why that often?

Differentiation 133

Differentiation Product Research Roadmap Strategy 133

Intercom, Inc.

JULY 15, 2021

In fact, he and his team even created a set of guidelines called “ Everyday ethics for AI” to help designers and developers create systems that are trustworthy. ” The feedback loop becomes important, not just for research, but also for instrumentation-level data we can collect on AI systems.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

DECEMBER 19, 2022

Build trust by acting on the feedback and communicating your changes with users to close the feedback loop. When customers trust that their feedback leads to changes (improvements) in the product, they will be more likely to give feedback in the future. Customer feedback loop. Userpilot survey.

Feedback Software 88

Feedback Software Customer Experience Customer Feedback Product Research 88

Johanna Rothman

MAY 13, 2020

See Visible Progress and Discover Normal with all the experiments and feedback loops.) My Guidelines for Online Interactions. As I've practiced my online training, I've discovered these guidelines work well for me : If you want real-time verbal interaction, limit the workshop to 9 people, max. Define Training.

Workshop 84

Workshop Webinar Product Research Feedback Loop 84

Userpilot

OCTOBER 3, 2023

There are a number of things you can do to improve your website impression, for example: Create high-quality content for your target audience: This involves knowing what kind of content your audience needs and making sure to follow Google’s Search Quality Evaluator Guidelines. Promote your website on social media. SEO Ranking.

Onboarding KPIs 95

Onboarding KPIs Customer Experience User Testing Customer Feedback 95

Intercom, Inc.

JANUARY 20, 2022

And principles, by definition, are guidelines. I think that, because of the way we’ve evolved the company – we’re growing fast, adding people, the principles are quite strong and people like them a lot –, it led to people assuming they were rules versus guidelines, and people didn’t want to skip steps in the process.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

DECEMBER 15, 2022

Follow up with respondents and close the feedback loop. Here are a few ideas: ask detractors to provide feedback, offer incentives to passives, and ask promoters to participate in beta tests. Trigger surveys contextually – set custom goals and trigger them based on user behavior.

Feedback Software 84

Feedback Software Analytic Tools Research Software Data Visualization 84

Split

APRIL 24, 2024

Static Code Analysis: An Early Detection Tool Static code analysis, examining code without running it, can detect potential flaws, bugs, or style guideline deviations. This approach confirms code quality and promotes developer ownership and accountability. The testing possibilities are endless.

Feedback Software 59

Feedback Software Software Review User Testing Product Research 59

Usersnap

JANUARY 18, 2024

This approach enhances the relevance and utility of the survey, making it a more effective tool for understanding and responding to customer feedback. Here are some key guidelines to consider for creating effective NPS questions: Brevity and Clarity: Keep questions concise to encourage responses.

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Usersnap

FEBRUARY 4, 2022

The basics: Keep your feedback workflow transparent. Not keeping your colleagues and clients in the feedback loop about ongoing tasks can end up in a lot of misunderstandings and troubles. Make sure the visual feedback tool you are using can be easily accessed by others. Some Website Feedback Tools To Try.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Usersnap

JULY 26, 2020

The idea behind exploratory testing–when done correctly–is that you have some guidelines and a basic plan of which application areas you are going to test and ways you are going to test them. This just means that we have to chop things up into smaller pieces and have a bit of a tighter feedback loop.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

Sachin Rekhi

AUGUST 28, 2015

Facebook has invested heavily in optimizing this feedback loop: reducing sharing friction, providing instant notifications across mobile/web/email, optimizing the news feed algorithm to drive engagement from your closest friends, over-indexing shares from infrequent sharers, and so much more. Delight Through Attention to Detail.

User Testing 60

User Testing Customer Experience Product Research Feedback Software 60

Split

JULY 22, 2019

That breaks the whole idea of trying to have a feedback loop. Build-Measure-Learn Feedback Loop. Instead of making complex plans that are based on a lot of assumptions, you can make constant adjustments with a steering wheel called the build-measure-learn feedback loop. Continuous Delivery Defined.

Feedback Software 40

Feedback Software Analytic Tools Research Software Reporting Tools 40