UX Planet

FEBRUARY 3, 2025

Web Content Accessibility Guidelines (WCAG) : These guidelines are a global standard that helps ensure web content is accessible to everyone, including those with disabilities. Techniques: Color Contrast: Follow the Web Content Accessibility Guidelines (WCAG) for sufficient contrast between text and background.

UX 101

UX Research Software Data Visualization User Testing 101

Intercom, Inc.

AUGUST 10, 2021

At the time, Intercom was very much an eclectic brand, so this work was foundational in helping to solidify our brand system with thoughtful creative decisions and specific guidelines that would help us to maintain a consistent and ownable brand. Likewise, the detailed animation was extremely laborious and time-consuming. Typography.

Branding 257

Branding User Testing Product Research Customer Experience 257

Product Innovation Educators

SEPTEMBER 11, 2023

When you’re doing strategy deployment, you’re not supposed to tell someone what to do; you’re supposed to give them goals and guidelines that help them feel empowered within those guidelines to spread their wings and make choices.

Product Research 286

Product Research Leadership Vision User Testing 286

Folding Burritos

DECEMBER 4, 2019

Every release or sprint can use it as a guideline. This definition of the product’s strategy as the percentage of time to be spent on each goal can then be looked at as the first level of prioritization, useful at any point of planning. Each type of value is already prioritized based on impact on its goal.

Customer Experience 585

Customer Experience Research Software Product Research User Testing 585

Johanna Rothman

APRIL 28, 2023

The post Middle Management Guideline: Only Plan for as Long As Your Management Can Commit appeared first on Johanna Rothman, Management Consultant. For Sherry, that was a couple of weeks, and then replan which work comes next. Avoid the waste of planning time when you know you will have to replan.

Management 111

Management Management Roadmap Agile 111

The Product Coalition

NOVEMBER 2, 2024

Space for Celebrating Wins If you Google project management principles, you’ll find that celebrating even small achievements is emphasized in every post and guideline. This approach made my work feel more satisfying, akin to living rather than merely pushing items to the next spot on the list.

Product Manager 148

Product Manager Product Management Management Management 148

Mind the Product

MARCH 12, 2020

Maintaining templates, guidelines, how-to references and resources. Built an internal team wiki and created guidelines in coordination with product leadership for consistency and easy access. Product ops maintains and updates all internal documentation on product process, guidelines, onboarding guides, etc.

Product Research 239

Product Research User Testing Weak Development Team Customer Experience 239

Sachin Rekhi

JANUARY 26, 2020

Consistent Scoring Guideline. It's important that you establish a single consistent scoring guideline across the entire team so that anyone can reliably score OKRs and so the definitions are consistent and clear. The specific scoring guidelines don't matter as much as ensuring consistency throughout your organization.

Customer Experience 213

Customer Experience User Testing Weak Development Team Customer Feedback 213

Product Talk

MARCH 17, 2020

When we rely on multiple virtual tools to communicate, we need to outline guidelines for when to use each channel. For example, Karen—my assistant—and I have outlined the following guidelines: We use Trello to track and make work visible. Taking the time to answer these questions now will save time and heartache down the road.

Product Research 287

Product Research Document Customer Experience Reference 287

UX Planet

FEBRUARY 12, 2025

UI design is significantly influenced by the Gestalt principles of grouping , a fundamental set of laws and guidelines many designers rely on to create effective interfaces. These principles explain how people visually group elements, with the five key categories being Proximity, Similarity, Continuity, Closure, and Connectedness.

Differentiation 96

Differentiation Reference Article Customer Experience 96

Roman Pichler

JANUARY 11, 2022

For example, the guidelines I have developed for the GO product roadmap template directly apply to the roadmap in figure 1. They lacked clear, achievable learning goals that built on each other and described a meaningful learning journey.

Roadmap 361

Roadmap Weak Development Team Customer Experience Leadership 361

Mind the Product

JANUARY 3, 2020

We studied the Web Content Accessibility Guidelines, WCAG 2.1. These are official rules and guidelines for developing useful and accessible internet services, and they contain specific information with examples of implementation. We also knew that the cost of such work would be hard to estimate. The iTaxi app. Working With Testers.

Data Visualization 203

Data Visualization User Testing Customer Experience Product Research 203

Mind the Product

MAY 16, 2022

In this #mtpcon Digital Americas session, Cris Valerio, Product Manager at Instacart, shares her thinking on why user insights are important for making product decisions and provides some guidelines for gathering the right user insights.

Customer Feedback 171

Customer Feedback Data Visualization Product Manager Product Management 171

Mind the Product

FEBRUARY 16, 2021

The Web Content Accessibility Guidelines (WCAG). * . * Follow Jonathan on LinkedIn and Twitter , and his work with Hassell Inclusion. Accessibility and Inclusion – Guiding Points for Product People blog post. * An overview of The Toyota Way for Digital Accessibility. Get in Touch, Rate Us, and More!

Product Research 218

Product Research Customer Experience Feedback Software User Testing 218

The Product Coalition

JUNE 21, 2021

Web Content Accessibility Guidelines Comprehending accessibility laws is not an impossible task, and once you’ve mastered understanding the policies, there’s still the matter of understanding what you as a designer can and cannot do when you build accessible software. Read the Web Content Accessibility Guidelines (WCAG) 2.1

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

UX Planet

JANUARY 18, 2025

Weve also established clear guidelines to ensure that any necessary changes to the legacy system are carefully considered and, whenever possible, incorporated into the newdesign. Conclusion The restructuring of Bime Bazar is an ongoing journey, but weve already learned valuable lessons.

Customer Feedback 105

Customer Feedback Systems Review Workshop UX 105

Alchemer Mobile

FEBRUARY 2, 2021

RESEARCH APP SUBMISSION GUIDELINES. Ensure a smooth mobile app launch by thoroughly reading up on the submission guidelines for whichever app store(s) to which you plan to submit your app. By this point, you’ve read up on the submission guidelines and should have no problems getting your app approved. The day is finally here!

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

MARCH 22, 2024

Guidelines to shape your organization’s product agility and career paths. Continue reading on Product Coalition »

Agile 147

Agile Product Management Product Manager Management 147

Folding Burritos

FEBRUARY 13, 2018

This post is about making these ideas concrete through a set of guidelines, templates, and JIRA+Excel tips so you can create effective status and progress reports quickly, have less meetings , and get out of the building , which is where you need to be.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Product Innovation Educators

FEBRUARY 17, 2025

Customer Interaction Required frequency of customer contact Expected depth of market understanding Methods for gathering customer feedback 2.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

UX Planet

NOVEMBER 13, 2024

Cards UX Design Guidelines + Types of Cards Continue reading on UX Planet »

UX 98

UX 98

Roman Pichler

MAY 1, 2019

The following guidelines help you with this. [2]. The latter comprises contributing to climate change by developing and providing the product. As product people, it’s our job to ensure that our products are kind —that they are ethical and do not cause any harm. Intentions.

Artificial Inteligence 261

Artificial Inteligence Customer Experience Travel Data Visualization 261

Roman Pichler

MAY 1, 2019

The following guidelines help you with this. [2]. The latter comprises contributing to climate change by developing and providing the product. As product people, it’s our job to ensure that our products are kind —that they are ethical and do not cause any harm. Intentions.

Artificial Inteligence 261

Artificial Inteligence Customer Experience Travel Data Visualization 261

Product Talk

SEPTEMBER 7, 2022

The interview guidelines by Glauco Cavalheiro below offer an overview of how they now run interviews. Guidelines provided from the user research team to guide the user interviews done by the Search & Flow team. Users don’t usually express their needs directly. You need to extract them from the story, which requires practice.

Product Research 254

Product Research User Testing Customer Experience Research Software 254

Roman Pichler

APRIL 5, 2022

Ground rules are guidelines that foster a collaborative mindset, encourage participation, and help the participants treat each other respectfully. Having a dedicated facilitator is particularly helpful when the attendees haven’t successfully worked together and when the meeting takes place online or in hybrid mode (onsite and online).

Weak Development Team 304

Weak Development Team Product Manager Product Management User Testing 304

Mind the Product

NOVEMBER 29, 2019

Kate shares some guidelines: Don’t just automate the menial – automate the meaningful. The next step is to consider how the experiences we create are algorithmically optimised and automated and have some sense of machine learning. We therefore need to ask ourselves how can we create meaningful automated integrated human experiences.

Customer Experience 199

Customer Experience Artificial Inteligence Data Visualization Download 199

The Product Coalition

MARCH 14, 2023

With this information, you can improve the guidelines given to the user on the UI of your app. The biggest challenge we identified by watching session replays was that users were rushing through the steps without looking at the guidelines. There are many more errors you’ll be able to identify with session replay.

User Testing 148

User Testing Analytic Tools Data Visualization Research Software 148

Product Culture

JANUARY 8, 2025

Here are some guidelines: Speak Melissa Appel and I will be speaking at Product Head's online event , on Building Bridges, Not Barriers, January 16. No multitasking - Everyone is expected to be mentally present for the work. More sample ground rules in Chapter 5, Roadmaps, from Aligned: Stakeholder Management for Product Leaders.

Workshop 52

Workshop Roadmap Naming Presentation 52

Intercom, Inc.

AUGUST 13, 2019

“The structures and guidelines you put in place for how you work as a team are a tool for affecting the whole team’s output” Because when you dig into it, it turns out we have all the same problems in common. ” Design leaders are often tasked with designing “the product that builds the product”: the team.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

The Product Coalition

JANUARY 23, 2022

One common guideline is the mobile test pyramid , notably different from the standard testing pyramid (same link), in which it’s noted it’s harder to do as many low-level unit tests or API tests, and while doable, the economic return isn’t always viable. Key Activities There are a lot of entry-points into mobile automation.

User Testing 202

User Testing Analytic Tools Feedback Software Research Software 202

Intercom, Inc.

OCTOBER 12, 2021

In order to create a consistent voice across every customer touchpoint, create a set of guidelines that your team can use to stay aligned. Side note: while these guidelines are super useful, truly great human support requires listening to your customers and meeting them where they are. Keep it personal with the right tone of voice.

Weak Development Team 222

Weak Development Team Customer Experience User Testing Customer Feedback 222

The Product Coalition

OCTOBER 31, 2023

Guidelines for effective fine-tuning of pre-trained models When fine-tuning a pre-trained model, adhering to best practices is essential for achieving favorable results. Fine-tuning the model: After training the new layers, you can fine-tune the complete model on the new task, making the most of the limited data available.

Generative AI 148

Generative AI Data Visualization Healthcare Customer Experience 148

UX Planet

MARCH 3, 2025

UI design is significantly influenced by the Gestalt principles of grouping , a fundamental set of laws and guidelines many designers rely on to create effective interfaces. These principles explain how people visually group elements, with the five key categories being Proximity, Similarity, Continuity, Closure, and CommonRegion.

Reference 52

Reference Customer Experience UX Messaging 52

The Product Coalition

JULY 2, 2022

Of course, if you are the single product person in a 20 people company, and you serve both as the head of product and as the only product IC, this guideline is less relevant. One thing you shouldn’t do, at any level, is to assume that if you hired great people they will be fine. The first was that ‘empowered teams’ is a spectrum.

Workshop 147

Workshop Customer Feedback Technical Review Product Research 147

Intercom, Inc.

FEBRUARY 20, 2020

Buster has developed five guidelines for disagreements : use friendly language, understand first, ask honest questions, speak for yourself, and find common ground. Five guidelines for disagreements. Short on time? Often in business, we search for alignment too quickly. The first one is to use friendly language in a disagreement.

Data Visualization 232

Data Visualization Weak Development Team Product Research Research Software 232

The Product Coalition

MARCH 3, 2024

It’s a great opportunity to mention a number of core guidelines that you can agree on and will help everyone align. Another example would be to discuss and agree on general guidelines for new initiatives that would come further down the road. We are currently researching a certain area that could become a major pivot for the company.

Research Software 146

Research Software Leadership Government Definition 146