Usersnap

APRIL 28, 2020

And now you can attach additional images and files to the feedback threads. “An The smaller SaaS startups and agencies were particularly keen, as some of them use solely Usersnap to manage customer feedback and support tickets. Categorizing feedback is essential for trend analysis. Labels is your friend.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

The Product Coalition

JANUARY 27, 2024

In the past decade, the field of product management has evolved, shedding much of its earlier ambiguity. The spectrum of roles in product management is broad, ranging from highly specialised to more generalist positions. Maybe it’s “product led”. Product-led growth (PLG, Product is growth driver).

Feedback Software 128

Feedback Software Analytic Tools Onboarding KPIs B2B 128

Userpilot

MAY 10, 2022

Can you measure product-market fit without a PMF survey? Collecting and analyzing customers’ feedback is the best way to understand how they feel about your product offering and if their demand level is enough to sustain your business long-term. Let’s see how to measure product-market fit using micro surveys.

User Testing 83

User Testing Product Research Feedback Software Product Marketing 83

The Product Coalition

SEPTEMBER 7, 2022

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. If you look into the problem carefully, you’ll see that all the relevant reasons for failure : changing requirements, weak arrangement, insufficient investment and test activities?

User Testing 124

User Testing Feedback Software Research Software Product Research 124

Userpilot

JULY 5, 2022

Why is incremental innovation important for product managers ? Incremental innovation is a process of gradually modifying a company’s existing products or services through small improvements. Small but regular improvements are a more reliable way to achieve product-market fit. What is incremental innovation?

Feedback Software 89

Feedback Software Analytic Tools Research Software Product Research 89

The Product Coalition

FEBRUARY 20, 2023

Product-market fit (PMF) is a tricky thing for startups. It’s that sweet spot where the needs of your target market perfectly align with what your product is offering, and if you’re a product manager at an early startup, it’s your job to help your product find that fit.

User Testing 168

User Testing Product Research Product Marketing Customer Feedback 168

The Product Coalition

APRIL 24, 2023

A feedback repository is a central location where product teams can collect and organize customer feedback. It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. Gathering customer feedback is crucial for creating successful products.

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

The Product Coalition

MAY 25, 2021

The value of a test kitchen when creating a product is immense. The ability to test and iterate based on real usage with real users is invaluable to getting to the root of a problem, understanding a user’s existence, and removing friction. So, what does a product test kitchen look like?

Research Software 109

Research Software Feedback Software User Testing Product Research 109

The Product Coalition

MAY 8, 2023

Let’s talk about how CS teams drive value in logging customer feedback, product roadmapping, and closing the loop. Your Customer Success team is critical to an effective feedback management process. Building a customer feedback management system? Contact with churned customers. Retention = profits.

Feedback Software 129

Feedback Software User Testing Research Software Customer Feedback 129

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Once you find product-market fit, it’s not static 6. It makes sense intuitively.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Userpilot

SEPTEMBER 5, 2022

As I’m writing this post, 76,942 employees in tech startups have been laid off due to the recession in 2022 alone (according to Layoffs.fyi Tracker). After some epic tech startup fails in the recent months , the VCs clearly stopped believing in the ‘unicorn dreams’. TL;DR – Product Drive 2022 in a nutshell.

Product Research 52

Product Research Customer Experience Feedback Software Research Software 52

Mind the Product

AUGUST 9, 2019

In this keynote from #mtpcon San Francisco, Michael Sippey, VP of Product at Medium, shares some insights on how to think big and create clarity and focus for product management teams to unleash their full potential. It means the engineers, designers, marketing and executives are equally confused about their product.

Product Research 138

Product Research Product Management Product Manager Feedback Software 138

Mind the Product

NOVEMBER 24, 2020

Matt Walton was one of the founders of FutureLearn, where he scaled the product team and organisation from nothing to the significant player in online education that it is today. Along the way, he learned a lot about continuous improvement of both the product and the processes for building it – including the use of [.].

Product Research 93

Product Research Feedback Software Feedback Loop Technical Review 93

Intercom, Inc.

JUNE 1, 2018

The most important tasks for any early stage startup are to write code and talk to users. Founding a startup is a lot like this. I didn’t have a perfectly mapped out startup marketing strategy. Pitching your product. If they were a product manager it would be about helping customers to use a feature more.

Startups 201

Startups Feedback Software Marketing Strategy 201

Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much?

Research Software 88

Research Software Analytic Tools Feedback Software Product Research 88

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? If so, ranking could help.

Artificial Inteligence 179

Artificial Inteligence Data Visualization Product Research Reporting Tools 179

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. This is why the magic of the best user acceptance testing tools is crucial. Testsigma 2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Product Warrior

JANUARY 26, 2023

What is the product manager role? One common startup answer is “to be the CEO of the product”, larger enterprises seem to prefer “the glue between all the business functions that deliver a product the users want”, while others define it as “the person accountable for what the product does”.

Product Research 52

Product Research User Testing Customer Experience Product Management 52

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? We also look at: Responsibilities of product teams Key roles you may want to include Different ways to structure your team Examples of different structures Let’s get right to it! They lead a team that consists of developers and designers.

Analytic Tools 77

Analytic Tools Feedback Software Research Software Product Research 77

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The survey of more than 550 product leaders and managers from startups and large organizations in the U.S.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The survey of more than 550 product leaders and managers from startups and large organizations in the U.S.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

The Product Coalition

JULY 10, 2020

The product game has certainly changed over the last few years. Product Design has taken off in a way that no one could have predicted. They don’t just want to use your product, they want to love it. So what does this mean for Product Managers? And then you need to rethink your Minimum Viable Product (MVP).

Product Research 98

Product Research User Testing Customer Experience Research Software 98

Sachin Rekhi

JUNE 25, 2017

I'm often asked what's the best way for a new product manager to learn the fundamentals of the role or for an experienced product manager to continue to master their craft. I've organized this collection into several sections, starting with product management 101.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Userpilot

JULY 20, 2021

The best SaaS teams in the world are using one simple and proven process as a guiding light : customer research. Let me guide you through the brass tacks of the only, may I say, “growth hack” that can safely lead your product to success. Yet Growth Marketing and Product Growth is not where I started. sources of feedback.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

The Product Coalition

OCTOBER 9, 2023

If somebody had been asked to do research about the year 1800 into how transportation could be improved, what would he have done? Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level.

User Testing 109

User Testing Data Visualization Customer Feedback Customer Experience 109

Userpilot

MARCH 8, 2022

What is an MLP product? With its build fast and fail fast approach, it helped many adapt to constant feedback loops and quick iterations. The MVP then started to gain a pretty terrible reputation in the product world and gave way to the new cool acronym in town: the MLP product. Enter the MLP product.

Product Research 136

Product Research User Testing Customer Experience Feedback Software 136

Usersnap

MAY 19, 2022

Think of product-market fit (PMF) as sailing: the product is the sail and demand is the wind. For the boat to work or to make your dreams come true, you need to build a sail (product) and find the wind to power it (or satisfy the needs of the market, and its potential customers). Imagine the following scenario: Eureka!

User Testing 52

User Testing Product Research Customer Feedback Customer Experience 52

Userpilot

FEBRUARY 23, 2022

Do you have a feedback management system in place? Gathering feedback is one of the most important aspects of managing a product. To truly understand how to build the best version of your product, you must tap into your customers’ feedback , frustrations, and insights. Always run discovery!

Feedback Software 75

Feedback Software Research Software User Testing Reporting Tools 75

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. It took a few years until the team felt the market for this product was mature enough. How price-sensitive are customers for this type of product?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

The Product Coalition

DECEMBER 8, 2020

The following 58 Product Owner theses describe the PO role from a holistic product creation perspective. They cover the concept of the Product Owner role, product discovery, how to deal with external and internal stakeholders, product portfolio and product roadmap planning, and the Product Backlog refinement.

Product Research 88

Product Research User Testing Customer Experience Technical Review 88

DISQO

MARCH 3, 2020

Five years ago, when we published the first episode of This is Product Management , a podcast where I’ve since interviewed over 230 product leaders, the world of product management was very different than it is today. People didn’t know what product management was, let alone how to do it effectively.

Product Research 52

Product Research Data Visualization Reporting Tools User Testing 52

DISQO

MARCH 3, 2020

Five years ago, when we published the first episode of This is Product Management , a podcast where I’ve since interviewed over 230 product leaders, the world of product management was very different than it is today. People didn’t know what product management was, let alone how to do it effectively.

Product Research 52

Product Research Data Visualization Reporting Tools User Testing 52

Userpilot

DECEMBER 12, 2023

Product roadmaps provide a high-level view of all product development motions, including UX ones. A field roadmap gives a general overview of all UX efforts across all areas and products. A specialty roadmap focuses exclusively on one area, for example, UX design or research , but across multiple products.

Roadmap 86

Roadmap Customer Experience UX Product Research 86

The Product Guy

MARCH 26, 2020

Guest Post by: Andraž Zvonar (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Dimitris Sotiriou ]. While startups need to move fast, getting everyone on board with the decisions that are being made is crucial to actually execute fast. I’ve stumbled into product areas I thought needed help to make the product successful.

CTO Coach 162

CTO Coach Product Research CTO User Testing 162

The Product Coalition

APRIL 3, 2023

Product Feedback Step-by-step guide with examples How do you handle product ideas from customers? You’re a SaaS business serious about building a product your customers love. And that means you need a system for managing feature requests and customer feedback. Here’s your complete guide.

Feedback Software 115

Feedback Software Customer Feedback User Testing User Friction 115

The Product Coalition

APRIL 30, 2018

One of the biggest responsibilities of a Product Manager is to make sure that all of your business units are playing nice and decisions are being made. The following list of Mental Models are aimed to help both aspiring and seasoned Product Managers view decisions in a new light. Let’s think about how we think.

Product Research 68

Product Research User Testing Feedback Software Customer Experience 68

Intercom, Inc.

JUNE 20, 2018

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. To fix it, we had to change how we worked with our product team. Trial and error: adding sales input to the product roadmap.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199