UX Planet

MAY 27, 2025

Speed to adapt and exceed users needs is everything, and if the institution cant keep up, itll get left behind. That means constantly testing new features, listening to feedback and improving the user experience. When something doesnt work, ditch it and move on fast.

Finance 96

Finance Research Software Feedback Software Analytic Tools 96

Userpilot

OCTOBER 31, 2024

Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. 21 product feedback tools for feedback collection and analysis We’ve analyzed the 21 best product feedback tools in the market. Userpilot heatmap.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Usersnap

NOVEMBER 18, 2024

It is designed to streamline gathering user insights and track further product updates. Its intuitive interface and customizable widgets make it simple for teams to collect actionable user feedback. Integration with product roadmaps and feedback loops. Targeted messaging for specific user segments.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

JULY 12, 2025

Slow feedback loop: With limited channels for collecting customer feedback, Amplemarket’s feedback loop was slow. We improved feature adoption and new customer education, greatly reduced the time from implementing a feature to tracking its usage, and tightened our feedback loop.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Customer Feedback 66

Userpilot

APRIL 30, 2025

.: If you want to ace mobile onboarding, I suggest you watch our webinar: How to Get Mobile Users to Stick: Onboarding & Retention Strategies That Work 2. Personalize user experience No one wants to feel like just another user. Listen to your users The best product ideas dont come from brainstorming.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Userpilot

APRIL 24, 2025

Requirements Experience: A proven track record of building and leading product teams, ideally in fast-paced, scaling environments, with experience in AI, onboarding, or growth-related domains. Excellent Product Taste: You love creating beautiful, delightful user experiences and staying current with trends in the SaaS and AI industries.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

UX Planet

JUNE 20, 2025

People who design in systems and think in feedback loops will not only speed up product development but also reduce risk, enhance personalization, and maximize business value. In this AI-first design era, tools will let one person do the job of many — prototyping, validating, deploying, and iterating faster than ever.

Research Software 62

Research Software Feedback Software Data Visualization User Testing 62

Userpilot

MARCH 5, 2025

What could be better Another reviewer cited frequent bugs, rising costs, and an inflexible renewal policy: ultimately recommending other solutions with more competitive pricing and a smoother user experience. InMoment Best for: AI-driven feedback analysis G2 rating: 4.7/5

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Alchemer Mobile

NOVEMBER 6, 2024

Here’s how different teams can stay customer-obsessed in a new digital-first customer landscape: CX Teams Use Digital Feedback Channels to Monitor Sentiment : Keeping a close eye on customer sentiment is vital for understanding your current user experience.

User Testing 100

User Testing Customer Feedback Customer Experience Product Research 100

UX Planet

FEBRUARY 6, 2025

Dopamine Design: Creating Emotional Connections Dopamine Design is an approach that leverages insights from neurosciencespecifically how the brains reward system is triggeredto create more engaging and emotional user experiences. To design Dopamine Banking, we at UXDA are using the following strategic UX principles: 1.

Banking 71

Banking Data Visualization Customer Experience Feedback Software 71

Userpilot

JULY 22, 2025

This data-driven approach is key to understanding user needs and driving long-term value. Ultimately, Userpilot helps you create a continuous feedback loop. Say a user signs up for your product and completes the first step of onboarding. And it’s not just the user experience that suffers.

Onboarding KPIs 100

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 100

Userpilot

MARCH 30, 2025

.” The user’s inactivity triggers this notification, which highlights relevant information within their assigned projects. Personalize experiences for different user segments When properly implemented, personalization creates a more relevant and engaging user experience. That’s a fact.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

Userpilot

MAY 30, 2025

Here’s how to layer qualitative methods for deeper insights: Surveys offer the fastest, most scalable feedback loop. Ask targeted questions about specific experiences right when they happen. User interviews dig deeper into goals, frustrations, and mental models.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Userpilot

FEBRUARY 25, 2025

When you see users creating workarounds, repeatedly checking settings, or abandoning flows at specific points, you uncover the reasoning behind the metrics. Take a look at real user experiences to understand your users better Conventional tools show you what’s happening, but understanding why requires deeper analysis.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

JUNE 10, 2025

moment examples include Canva guiding new users to complete their first design and Grammarly using demo content to showcase how the app helps users fix grammar issues. After users experience their ‘Aha!’ Measure onboarding completion rates and iterate on any step where more than 20% of users drop off.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

Userpilot

FEBRUARY 13, 2025

This not only helps you save time but also enables retroactive analysis, which means you can explore historical user behavior patterns you didn’t even know you needed to track. With an asynchronous loading feature, you can gather data in the background while users browse your site.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

NOVEMBER 29, 2024

Tighter feedback loops and faster improvements to user experience. Privacy settings to mask sensitive data Fullstory’s privacy settings allow you to protect user information by masking sensitive data like credit card numbers, passwords, and personally identifiable information within session replays. The result?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Arkenea

JUNE 27, 2025

Designing for user Interface Building medical software is complex and tricky. On the one hand, healthcare SaaS apps aim to serve the patient, making user experience especially important. Streamline information architecture and navigation to help users find the information they need. What are recent activities?

Research Software 52

Research Software Feedback Software Analytic Tools Healthcare 52

UserVoice

APRIL 4, 2017

Survey tools like SurveyMonkey can help PMs gather more qualitative information from their users, while tools like Intercom can facilitate one-to-one chat interactions for additional context. With UserVoice, manually managing your feedback loop is a thing of the past. Product Roadmap Visualization Tools for Product Managers.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

UX Planet

JUNE 14, 2024

Now let us dig deeper into the amazing ways that AI is increasingly used to augment user feedback and consequently, the process of UX enhancement. Improving Feedback Loops through AI Another feature is that AI has the exact capacity to scan through mountains of data within seconds, a feat that is difficult for humans.

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98

Userpilot

MAY 30, 2024

In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. Whether you’re launching a new feature or refining an existing one, gathering insights from users ensures that your product aligns with their needs and expectations. The product feedback loop.

Product Research 104

Product Research Feedback Loop Feedback Software User Testing 104

Gainsight

OCTOBER 25, 2021

And if you want to unleash a steady flow of products and features that your users love, you have to keep your finger on their pulse constantly. Product feedback loops are the ultimate tool for scanning a user’s experience, pinpointing product shortfalls, and boosting your product. Why build customer feedback loops?

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98

Userpilot

MAY 17, 2022

Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? If you don’t, you’ve been missing out on a lot of user-generated insights.

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

Userpilot

FEBRUARY 24, 2023

If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. What is a customer feedback loop?

Product Research 98

Product Research Feedback Loop User Testing Feedback Software 98

Userpilot

JULY 31, 2023

Looking to improve the user experience for your app? From making small UX design changes like adding progress bars to your forms to implementing a data-driven personalization strategy, there are many things you can do to enhance the experience better. Create an inclusive user experience design process.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Research Software 98

Userpilot

JUNE 10, 2024

TL;DR UX design —short for User Experience Design—focuses on creating products that offer meaningful and relevant experiences to users. User Experience (UX) design has many principles that ensure your products are intuitive, engaging, and effective. They include: User-Centered Design. Consistency.

Customer Experience 102

Customer Experience User Testing User Experience Customer Feedback 102

Split

JUNE 14, 2024

Receiving this feedback and acting upon it quickly can be the difference between an exiting new product or feature, or a project that is stuck in the mud. By incorporating user feedback loops into your feature releases, you can gain invaluable insights to refine your product and better align it with your customers’ evolving needs.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

Userpilot

SEPTEMBER 10, 2022

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

Customer Feedback 98

Customer Feedback Product Research Feedback Software User Testing 98

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ? Let’s get right to it!

User Testing 97

User Testing Customer Experience Product Research User Experience 97

The Product Guy

SEPTEMBER 24, 2024

In product ecosystems, this means that one small tweak to a feature can have significant effects on other features, user experience, or even marketing strategies. Feedback Loops Feedback is crucial to system behavior. Systems thinking identifies loops where outputs become inputs, influencing future results.

Feedback Software 150

Feedback Software Product Strategy Product Research Strategy 150

Alchemer Mobile

JULY 13, 2021

Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. It is a broader, more end-to-end view of user experience, which refers to specific interactions a person has within a product.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Mind the Product

MAY 12, 2020

How companies approach growth, user experience and engagement can vary depending on their core audience, especially for companies with a similar core product. The key takeaways are that every persona in the user journey must be considered. Or read on for an overview of her key points: The new definition for enterprise software.

User Testing 160

User Testing Enterprise Customer Experience Product Research 160

UX Planet

FEBRUARY 10, 2024

Feedback loops: a system’s outputs affect its inputs, creating loops. Thinking from multiple perspectives of users and other actors. Rather than focusing on isolated problems and solutions, Systems Thinking helps to understand deeper patterns and systemic factors that affect the user experience.

Research Software 124

Research Software Feedback Software Product Research User Testing 124

Usersnap

DECEMBER 14, 2021

Why isn’t every SaaS business carrying exit surveys when their users cancel? When used well they will cut your churn, improve user experience, and increase the likelihood that ex-users become customers again in the future. Open-ended questions ask users to give reasons for canceling in their own words.

Feedback Software 96

Feedback Software Customer Experience User Testing Product Research 96

Userpilot

NOVEMBER 28, 2022

Compared to automated feedback collection , the manual one is expensive, time-consuming, and has low data accuracy. You can automate feedback collection at different stages of the user journey, close the feedback loop , and trigger personalized experience flows based on user feedback.

User Testing 98

User Testing Feedback Software Customer Feedback Data Visualization 98

Userpilot

OCTOBER 13, 2022

Feature request gathering best practices: Don’t fall prey to the feature fallacy trap —add features that make your product more valuable to users. Diversify ways where you can collect feature requests from users. Close the feedback loop by acknowledging your users’ feature requests. Leadpages’ churn survey.

Customer Feedback 98

Customer Feedback Feedback Software User Testing Product Research 98

The Product Coalition

APRIL 24, 2023

Feedback management means: Collecting feedback Centralizing it from the channels you receive it Analyzing it to draw insights Prioritizing feedback to act on Closing the feedback loop The purpose of feedback repositories is to help PMs with that second piece: centralizing customer feedback.

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144