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8 Best Product Webinars in 2024 and Beyond

Userpilot

Product webinars are a great way of keeping up-to-date with the latest news and trends in product management in an accessible way. We’ve collected some of the best product management webinars for 2024, so you don’t miss out. What is a product webinar?

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Creating High-Fidelity Product Experiences That Engage and Retain Customers – Webinar

Product Management University

In this webinar you will learn how to: Transform market and customer insights into higher-value business solutions. Develop a consistent feedback loop that results in more engaging products. View the archived webinar on How Successful Products Engage and Retain Customers.

Webinar 100
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A Guide to Customer Retention: Importance, Strategies & Metrics

Userpilot

Educational webinars showcase new ways to leverage the product, fostering an engaged user community and generating new leads. Customer feedback reveals areas for improvement and solutions to boost satisfaction. Deliver additional value to customers with webinars Webinars are particularly effective at driving customer retention.

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How Tricentis Uses AI for Customer Success and Support

Gainsight

In a recent webinar, Strategic CX in Action: How Tricentis Leverages AI for Customer Success and Support Alignment , Somya Kapoor, CEO and Co-founder, TheLoops, and Genady Rashkovan, VP of Global Support, Tricentis, discussed the role of AI in transforming Customer Support and Success. One use case is analyzing large quantities of rich data.

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Short and Sweet: A Deep Dive Into Concise Feedback Loops

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

We also know that short feedback loops aid in replanning. But how long should those feedback loops be? And how do we see all of those loops? These minimums will allow us to visualize value sooner and reduce product feedback loops. How those loops intersect.

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Support strategies that drive better retention

Intercom, Inc.

We sat down with Tom and Kaitlin Pettersen, our Global Director of Customer Support, in a recent webinar that focused on how support teams can increase retention and reduce churn among their customers right now. Create a feedback loop with other teams and provide data from support interactions that you know will helpful and useful for them.

Strategy 129
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Proactive Customer Service: What is It and How to Do It [+ Examples]

Userpilot

unsatisfied Users), then use response tagging to find recurrent problems, fix them, and close the feedback loop. Userpilot’s new feature announcement , where users can register for an educational webinar to learn about the new functionalities. But webinars also go very well with upcoming features. proactive help).

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How Customer-Centric Feedback Loops Can Evolve Your Product Process

Speaker: Nickey Skarstad, Director of Product at Duolingo

There are many ways to center customer feedback into your processes, from goal setting on down to sprint planning. In this webinar, Nickey Skarstad, Director of Product at Duolingo will discuss: Why it’s important to actively gather customer feedback in every stage of product development.

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Use Discovery and Delivery to Experiment Our Way to a New Normal

Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group

When we focus on experimentation, small bets, and short feedback loops, we can create the kinds of products our customers will love. How to reframe discovery as the experimental loop. How short feedback loops, managing WIP (Work in Progress) and creating small bets creates an organization-wide approach to discovery and delivery.

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Achieving Elite and High Performance DevOps Using DORA Metrics

Speaker: Nico Krüger, Senior Director of Solutions Engineering at Rollbar

In this upcoming webinar, Rollbar will teach you one way to become an elite performer: focusing on Continuous Code Improvement. Companies that use the Continuous Code Improvement approach have a compact feedback loop that tells them when there’s a code issue that needs to be fixed, fixes it, then goes back to writing and running code.