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Cross-Platform Analytics Guide for SaaS Companies

Userpilot

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. What is cross-platform analytics?

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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The Best Customer Feedback Analysis Guide in 2021

Usersnap

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? That gold mine list of feedback turned into a mine field? Unfortunately, it’s happened to us; as one time is already too many for any growing SaaS company, we needed to come up with a way to improve our analysis process.

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The Ultimate Guide to Google Analytics 4 for UX Designers and Business Owners

UX Planet

Here are some important features to note: Enhanced Measurement : Google Analytics 4 provides enhanced measurement capabilities, allowing you to track user interactions and events more accurately. Exploration Reports : GA4 offers exploration reports for advanced and customized data analysis, giving you deeper insights into user behavior.

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How to Become a Customer Insights Manager [+Tools and Resources]

Userpilot

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer insights manager. Let’s dive in!

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How to standardize user research in your organization

Userzoom

It’s a table with all of the frictions and pain points the users experienced with a column for whether it is being addressed in the current product roadmap or not, and if it is, a column for a link to the roadmap item. This allows product owners to know what is being worked on and what still needs to be added.

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The Problems with Modern Data Stack + How to Solve Them

Userpilot

A shift from the on-premise legacy systems, it aimed to provide a faster, scalable, and more cost-effective way 0f storing and analyzing data. They think a modern data stack only requires combining multiple tools and systems to handle data processing. It's just upgraded tools leading to the same data complexities and silos.