Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Gainsight

AUGUST 5, 2022

Over the past ten years, the role of Customer Success Manager has evolved and changed as much as the field of SaaS has. Preparing and presenting executive reviews. Helping manage renewals and driving advocacy. The first is to have a firm grasp of your industry, category, and product. Sales: That’s right, Sales!

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

PMLesson's Ace the PM Interview

MARCH 1, 2020

An inside look at product management at IBM and the interview process. Kevin Wei is an Offering Manager at IBM managing Watson Knowledge Catalog and DataStage. In this Path to PM blog post, Kevin shares his journey breaking into a product role as a new grad hire at IBM. What is an IBM offering manager?

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Roman Pichler

SEPTEMBER 4, 2018

Bear in mind that product backlog grooming should be a team effort and that you should involve the development team members in the backlog work. For advise on when to carry out product backlog grooming, please see my article “ When should Product Backlog Grooming Take Place? ”. Be Present. Focus on the Sprint Goal.

Technical Advisors 244

Technical Advisors User Testing Customer Experience Software Review 244

The Product Coalition

MARCH 11, 2020

Challenge definition A challenge could be responding to customer feedback, introducing a proposition, or overcoming a technical problem. Exploration The first step after identifying the problem is to explore what solutions are available: What is already available in the market, and what is the product market fit?

Product Research 79

Product Research User Testing Data Visualization Technical Advisors 79

UX Studio: Product Management

JULY 14, 2021

As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. . Is there anything we can help you with now?

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

Sachin Rekhi is the founder and CEO of Notejoy , and a prolific blogger on product management. In this Path to PM post, Sachin and I discuss five practical paths to product management. How did you first break into product management? There’s also your previous work experience, and how you present it.

Technical Advisors 40

Technical Advisors Feedback Software Product Management Product Manager 40

The Product Coalition

MAY 15, 2019

One signal I’ve been giving much thought too of late is the collision of two roles, Product Management and Product Ownership. A topic of hot debate in the agile and product circles but with very few answers. Scrum and the agile manifesto were created in a time where we used to still package and ship software physically.

Product Management 92

Product Management Product Manager User Testing Product Research 92

Product Bookshelf

JANUARY 31, 2017

Collect information and work with your cross-functional partners to be an effective product manager. Your company will rely on you to be the most knowledgeable about your product so never take your eye off the market and establish an objective framework to guide your decisions. Take Charge Product Management by Greg Geracie.

Technical Advisors 48

Technical Advisors Product Management Product Manager Technical Review 48

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. None of her employment at that time was about product management. I once had a manager who told me that I should just get a job somewhere else.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Intercom, Inc.

AUGUST 15, 2018

Engineering leaders must do 2 things: a) execute and deliver high-quality software on a predictable schedule, and b) have the people skills to attract, retain and develop strong talent. Before that, I was a general manager at Microsoft. When that opportunity presents itself, jump at it and go.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Alchemer Mobile

APRIL 14, 2020

Here are some of the questions they’ll discuss: What’s the relationship between design, development, engineering, and product and your company? How deep does your understanding of the technology go as a PM? How do you manage executive expectations, customer expectations, and technical resources?

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”.

Enterprise 114

Enterprise User Testing Feedback Software Technical Advisors 114

Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. The best user retention tools…for you?

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

All About Product Management

MAY 13, 2008

It’s been over a year since the product management team went on a series of agile/scrum training courses. Product Management Prior to Scrum Before agile working practices where adopted the Product Managers role consisted of a lot of short term tactical wins coupled with continual fire fighting.

Agile 48

Agile Technical Advisors Product Management Product Manager 48

Pragmatic Marketing

SEPTEMBER 16, 2009

Barbara Nelson said in The Politics of Agile , “When product managers weren’t looking, the developers went agile.” ” Indeed, many Product Managers were taken by surprise at the speed of Agile’s adoption. Ultimately, we are responsible for the success of the product and, thus, the company.

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

UX Studio

JANUARY 24, 2024

For designers that […] wish to transition to the field of CX, it helps to be a systems thinker in order to design those complex experiences across multiple touchpoints. But I also advise designers not to oversee the business side of the relationship. That is when I fell in love with design and understood its importance.

Research Software 63

Research Software Feedback Software UX User Testing 63

The Product Coalition

MARCH 21, 2018

What you need to think about in your first 60–90 days on a new job: product management (leader) edition I’ve recently transitioned into a different role and have spent some time thinking about how to start this new job. A mentor advised me to think about three broad categories?—?the focus on a few near terms wins ?—?could

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? She is very open minded about new products and keeps up to date with technology.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. She is my blog editor and also helps out with a variety of content marketing activities for Product Talk. The idea is to have a product trio —a product manager, a designer, and a tech lead—working and owning product decisions together.

Product Research 215

Product Research User Testing Research Software Data Visualization 215

Aptrinsic

JANUARY 2, 2018

According to Jeetu, one mistake on the product management side has ripple effects for years to come. Teams of engineers get misdirected, product marketing goes out with the wrong message, sales sells the wrong thing and customer success faces escalation issues. You need to first fix the product problem.

User Testing 40

User Testing Technical Advisors Customer Experience Customer Feedback 40