Userpilot

AUGUST 6, 2024

This is where product lifecycle management software solutions come into play to align product management with company goals. But with so many PLM solutions available in the market, how do you choose the right one for your team? TL;DR PLM software helps you manage various stages of the product lifecycle.

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Userpilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. But how do you know you’re picking the right tools? Why is user analytics important for SaaS?

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Mind the Product

APRIL 7, 2020

A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. A successful outcome for a negotiation is finding a solution that is mutually agreeable and sustainable and addresses the needs of the two parties. Quote of the Episode.

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Userpilot

APRIL 24, 2025

This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies 1. Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Usersnap

MARCH 4, 2021

Aligning feature requests with product goals How do I set up a workflow for feature requests? Aligning feature requests with product goals. At Usersnap, we’re all about collecting feedback. At Usersnap, we’re all about collecting feedback. Make it easy for product managers to collect feedback.

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Userpilot

JUNE 4, 2021

SaaS apps also need walkthrough software to guide their users through their products. A walkthrough software uses interactive walkthroughs to support new user onboarding. If you are on the lookout for a walkthrough software that will knock the experience out of the park for your users, keep reading!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Software Review 98

Userpilot

AUGUST 8, 2024

Crafting a winning product strategy is crucial for SaaS success, and finding the right product strategy example can provide all the inspiration you need. This article provides concrete examples of different product strategies employed by SaaS companies. There are 11 main product strategy examples in SaaS today.

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Analytic Tools Feedback Software Research Software Product Strategy 105

The Product Guy

APRIL 23, 2019

However, it is highly unlikely that a product can solve the needs for all humans. What: What is the minimum set of features that you could build, and test that you are indeed solving the needs of the users? I am choosing impact mapping as I have seen some product and design teams tend to move too quickly to solutions.

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Product Research User Testing Customer Experience Customer Feedback 352

Roman Pichler

MAY 11, 2021

Myth #3: The product owner is responsible for the team performance. An agile development team does a good job if the memebers can reliably meet the agreed goals and create software that offers a great user experience and exhibit the desired quality. Myth #5: It’s the product owner’s job to get the project delivered.

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Weak Development Team Product Research User Testing Customer Experience 362

Userpilot

JULY 10, 2024

Businesses invest heavily in product marketing through webinars, blog posts, and video content for a reason – it gets them notable results. If you’re looking to start or improve your SaaS product marketing strategy, this is the article to read. Both are vital for SaaS success.

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Analytic Tools Feedback Software Research Software Product Marketing 98

Userpilot

MARCH 27, 2023

We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. We finish with an overview of product analytics tools that your team can benefit from. Why do you need to track product analytics?

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Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Roman Pichler

JULY 6, 2021

This includes establishing psychological safety, fostering collaboration and trust amongst the product people, establishing clear roles and expectations, which I’ll discuss below, and ensuring that everyone has the right infrastructure and tools available. Developing a product roadmap and setting realistic product goals/outcomes.

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Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. Customer experience improvement is optimizing your product and customer interactions to ensure users are happy at every point in their customer journeys. Leverage technology.

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97

Userpilot

SEPTEMBER 14, 2023

We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond. Who is a product manager?

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Next, each stakeholder group sets relevant product goals , chooses corresponding metrics , and selects data sources. Without further ado, let’s dive in!

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Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

OCTOBER 31, 2022

As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. Another impressive dimension of Userpilot’s software is event tracking and feature tagging. Userpilot features: The main platform functionality.

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Analytic Tools Onboarding KPIs Feedback Software Data Visualization 98

Userpilot

NOVEMBER 20, 2023

TL;DR Technical product managers work with engineering and development teams on the technical performance of software products. While product managers are more customer and business-centric, technical PMs focus on the technical development and implementation of solutions. In-app survey created in Userpilot.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

DECEMBER 3, 2021

Let’s go over how you can leverage the HEART framework to improve your SaaS product. Ex-UX researcher at Google, Kerry Rodden, developed the HEART framework to map product goals with appropriate metrics and improve the UX. The Google HEART framework aims to enhance the overall user experience of a software program.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

JUNE 12, 2023

Make sure to gather feedback as you go and use what you learn to test and improve the experience. You’ll only want to consider the right tools for the job, of course. Userpilot is a product growth platform with fantastic features to help you create great onboarding experiences.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

The Product Coalition

JANUARY 7, 2021

According to Marc Andressen: “ Product/market fit means being in a good market with a product that can satisfy that market. It’s a temporary state where your product is solving a big enough problem with the right solution for your customers. Two out of five customers are interested in the product hypothesis?—?

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User Testing Product Marketing Marketing Customer Experience 190

Userpilot

SEPTEMBER 10, 2024

Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Customer experience : Continuously refining the user experience based on surveys, usability testing, and customer behavioral data. Truth is, the adoption of technology has already expanded for decades.

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Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

MARCH 16, 2023

If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. One downside is the risk of choosing the wrong tool. There are a number of tools on the market. Choosing the right solution is very important for you and your business. What is customer onboarding?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

FEBRUARY 21, 2022

If you’re a savvy SaaS owner, chances are you’ll have heard about interactive user guides. All product managers want to delight and engage their customers. When it comes to creating online user guides, you have two options: build the software in-house, or use a product walkthrough tool.

Feedback Software 98

Feedback Software User Testing Customer Experience Onboarding KPIs 98

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

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User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors.

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Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

OCTOBER 31, 2022

For SaaS companies, leveraging numerous customer data points have tremendous benefits, such as: getting actionable insights. Customer engagement refers to all interactions a user has with your product through its app or website. Using onboarding checklists that provide in-app guidance drives customers to the activation point.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Research Software 98

Userpilot

FEBRUARY 6, 2023

It begins with the first customer interaction and continues in-app past the activation point until the user becomes a brand advocate. On the other hand, the classic marketing funnel is more product-focused, while the sales funnel primarily aims to drive more conversions and not much else. An engagement funnel is customer-focused.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. acquisition channels), product data (e.g., Are you in?

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

AUGUST 19, 2024

That’s where product launch analytics step into the picture. In this article, we’ll dig deeper into key metrics and tools to help you get started with product launch analytics. TL;DR A well-defined product launch plan helps you release new products, upgrades, or features in the market.

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Data Visualization Analytic Tools Onboarding KPIs Feedback Software 103

Product Talk

JUNE 21, 2023

I was kind of adjacent to product in a lot of ways, but not quite in the field. I then decided to pursue a Master’s of Education, which was focused on building online learning and technology. As I started doing research and talking to people, being in product management for educational products came to the top of that list.

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Product Research User Testing Research Software Customer Experience 242

Userpilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. It identifies and stirs you towards the most important things you need to achieve sustainable product growth. The best SaaS growth frameworks follow the AAARRR funnel. Then, act on the results of your test to improve your process.

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Analytic Tools Feedback Software Framework Data Visualization 98

Alchemer Mobile

JULY 30, 2019

Twice a month, Apptentive sends out a newsletter highlighting some of the biggest news stories related to customer experience trends, VOC, mobile marketing, app development, and product management. At this year’s Google I/O conference, big changes were announced around how its Play Store app ratings work. via Apptentive] .

Customer Experience 138

Customer Experience User Testing Feedback Software Customer Feedback 138

Userpilot

MAY 29, 2023

In this article, we’ll show you what a customer engagement framework looks like, go over the five stages of customer engagement, and look at a few customer engagement strategies that you should use for your own SaaS products! Remember, the stickiest features on your product aren’t always the most visible.

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Analytic Tools Feedback Software User Testing Customer Experience 96

Userpilot

JUNE 29, 2024

Wondering how to create a user journey map for your SaaS product? Read on to learn about: Importance of user journey maps for product teams. TL;DR A user journey map represents all the actions users complete inside the product to achieve their goals, from the moment they first log in until they become loyal users.

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User Testing Data Visualization Customer Feedback Customer Experience 111

Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In-app messages should be goal-driven, targeted, personalized, and concise to maximize their efficacy.

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Feedback Software Analytic Tools Customer Experience User Testing 98

Usersnap

FEBRUARY 24, 2025

The key isnt just understanding users but unlocking insights that lead to solutions they cant live without. Product discovery is critical in identifying workflows, pain points, and user goals that shape successful products. Without a clear understanding of these factors, products risk failing to meet real-world demands.

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Product Research User Testing Customer Feedback Customer Experience 52