Userpilot

AUGUST 16, 2023

You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. When developing your product , address app performance issues to improve user retention. Tracking in-app user behavior helps identify friction points that need improvement to lower churn.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

JUNE 9, 2021

Are you thinking about a career in product, but you’re not sure whether you should pursue Product Marketing or Product Management? To explain the difference in the simplest of terms: Product Managers build product features and Product Marketers promote them to their audience and users.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

Roman Pichler

JULY 6, 2021

This includes establishing psychological safety, fostering collaboration and trust amongst the product people, establishing clear roles and expectations, which I’ll discuss below, and ensuring that everyone has the right infrastructure and tools available. This is likely to increase their respect and trust for you.

User Testing 156

User Testing Product Research Weak Development Team Customer Experience 156

Userpilot

FEBRUARY 13, 2020

Product experience is fast becoming one of the most important things to consider when it comes to growing your SaaS company. We’re going to explain exactly what product experience means, why you need to start caring about it, and steps you can take to provide the best possible experience for your users. Product-Led Growth.

Feedback Software 128

Feedback Software Analytic Tools Research Software Customer Experience 128

The Product Coalition

DECEMBER 13, 2021

Both product and product strategy should fall in place to make the startup sustainable and help them to grow. The importance of measuring the small outcomes associated with their product goals or visions is the key to churn expected benefits throughout the product life cycle. Goals: Goals should be S.M.A.R.T.

Framework 146

Framework Startups User Testing Onboarding KPIs 146

Product Innovation Educators

JUNE 26, 2023

He has also been a long-time supporter of the University of Iowa Institute for Vision Research, which is creating cures and solutions everyone can afford for vision diseases. Ken will be sharing lessons learned from years of product innovation wisdom. Innovation is people, culture, vision, and execution.

Research Software 97

Research Software Feedback Software User Testing Vision 97

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Product tours are a way of showing users the product features they need to learn in order to activate.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Userpilot

OCTOBER 25, 2022

In general, strategic product management focuses on the key decisions that need to be made to ensure long-term product success. Strategic Product Management Activities and Tips. Market research, differentiation, and positioning are necessary to prepare for the product launch. What is product strategy?

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Userpilot

MAY 26, 2021

Love it or hate it, one thing is clear: product onboarding is an important driver of activation and retention in SaaS businesses. If you see onboarding in the broader sense as customer education , there are few things more essential than educating your customer about how to derive value from your product.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52

PMLesson's Ace the PM Interview

APRIL 25, 2022

Have you recently been invited to a product marketing manager interview? One of the best and first things you should do is review the most common product marketing interview questions and answers. Product marketing managers play a critical role in bringing new products to market.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

PMLesson's Ace the PM Interview

MAY 5, 2020

So, what’s the difference between a Product Manager (PM) and a Product Marketing Manager (PMM)? Both Product Managers and Product Marketing Managers often work very closely together and share project ownership, they generally have different sets of responsibilities that require different skill sets.

Product Marketing 52

Product Marketing User Testing Marketing Analytic Tools 52

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” But the situation is different for product owners in the agile scaling framework SAFe.

Weak Development Team 325

Weak Development Team Product Research User Testing Customer Experience 325

Userpilot

MARCH 22, 2022

That’s why we spoke with Alex Levich, Product Management Lead at Google, to find out her unique method to running product experiments to grow products. Plus, we’ve added a few of our favorite tips for SaaS tools at the end. We want to optimize a couple of approaches to find the best solution.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

Intercom, Inc.

JUNE 20, 2018

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. We were laser-focused on helping everyone buy Intercom and nailing the fundamentals of SaaS sales.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

The Product HQ

MAY 10, 2024

This includes the project management of all of the activities done in product conceptualization, design, development, and marketing. In the conceptualization phase, product managers must identify the vision, mission, and requirements that will condition how a team builds out a product.

Startups 52

Startups Customer Experience User Testing Technical Review 52

PMLesson's Ace the PM Interview

JANUARY 15, 2021

App/Product Critiques App or Product Critiques are a bit more focused on your design philosophy and style. Your interviewer may ask more open-ended questions about an app or product of your choosing. For example, there may be many different user segments that use a product such as WhatsApp.

Feedback Software 94

Feedback Software Vision Software Engineering Data Visualization 94

The Product Coalition

JUNE 14, 2020

They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch. They’re also a great communication tool between you and your designers/tech teams, and they help you understand what it is you’re building. Tips on how to build your own.

User Testing 102

User Testing Feedback Software Customer Experience Data Visualization 102

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. Have a Product in Practice story you’d like to share with Product Talk readers?

Product Research 204

Product Research User Testing Customer Experience Research Software 204

Usersnap

JULY 11, 2021

Building your product, reaching product/market fit, hiring team members, doing marketing and getting your first customers on board. Customer support means asking for feedback : If you build a new product, you probably want to conduct different market tests and ask potential customers about your product.

User Testing 52

User Testing Customer Feedback Customer Experience Feedback Software 52

Userpilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. TL;DR Customer feedback is the data you get from your users about your product and their experience.

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

People-First Product Leadership

SEPTEMBER 17, 2023

In hopes to ramp you up quickly and with minimal information overload, we have consolidated information about the org, people to meet, processes, tips and more to help guide you during your first few weeks. Sign up for internal training that covers company-wide policies and systems. First 30 Days The first 30 days are critical.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

The Product Coalition

MAY 5, 2020

What is Product Discovery Anyway? Product Discovery is the process of figuring out what needs to be built. It validates your vision, gives you a clearer picture of user needs, and gives you key answers to roadmap-building questions. Will our solution work? Steps to Product Discovery Success 1.

Product Research 78

Product Research User Testing Onboarding KPIs Research Software 78

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” But the situation is different for product owners in the agile scaling framework SAFe.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Userpilot

FEBRUARY 17, 2021

February Product Conferences. Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Product Marketing Rendezvous. Source: Product Marketing Alliance.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

The Product Coalition

AUGUST 12, 2020

Finding Your Product’s North Star with MyFitnessPal Senior PM Shubhansha Agrawi a Senior Product Manager for MyFitnessPal, an app for the health conscious to track their calorie intake and plan their fitness journey. A story that no one wants to hear leads to a product that no one wants to buy. What’s the story?

User Testing 91

User Testing Research Software Product Research Customer Experience 91

Gainsight

JUNE 23, 2020

Looking back now, it’s hard to believe that 2020 kicked-off just like any other event year in the fast-paced world of B2B SaaS. . In the end, the human-first approach worked better than getting legal teams involved and we were able to find a positive solution that worked for all parties. Pivot…Pivot…Pivaat!

Events 88

Events Feedback Software Technical Review Systems Review 88

The Product Coalition

FEBRUARY 5, 2021

The cards are stacked against us Having a paying customer for a product we have built is very strong validation that our product is valuable. Whether the product will achieve product-market fit or earn enough revenue to sustain itself is a different story and is not the topic of this article.

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User Testing Blog Customer Experience Customer Feedback 110

Bain Public

DECEMBER 14, 2021

The Product Management Podcast The Product Manager Podcast is a space to share and talk about the latest tips, tricks and tools to build great products and also make the world a better place. You can listen to Paul Ortchanian, CEO and Founder of Bain Public, speak about product leadership teams here ›.

Research Software 52

Research Software Product Management Product Manager Data Visualization 52

The Product Coalition

JUNE 1, 2020

As product people, it’s our bread and butter. We’ve previously discussed Product Data Management , and taken a look at some of the best data visualization platforms for PMs. You don’t need to be a data scientist to be a product manager. It’ll also help you when it comes to gathering feedback.

Data Visualization 78

Data Visualization User Testing Product Management Product Manager 78

Userpilot

JULY 6, 2021

How many people should there be in your SaaS product marketing team? When should you start building a product marketing team and what role should you hire first? Let's talk about how to build and structure product marketing teams for SaaS products. Conclusion.

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The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

ProductPlan

AUGUST 2, 2022

According to Agile and Scrum best practices, product owners and product managers should be two different people. In an idealized vision of product development in an Agile setting, product owners handle the tactical execution of product strategy while product managers concentrate on managing that strategy.

Product Research 52

Product Research Product Management Product Manager Customer Experience 52

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Become Deeply Familiar With the Product by Using It Abstract by Natasha Remarchuk New PMs should do as much as they can in their first 90 days to become deeply familiar with their product(s). That means you have to download the app or sign up for the product! The best PMs understand their products from the bottom up.

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

Userpilot

SEPTEMBER 20, 2022

Nailing the customer onboarding process is one of the most important tasks for any savvy PM or SaaS owner. In this article, we’re going to break down exactly what it takes for your customers to start getting value from your product – and therefore boost adoption. Ready to get started? Let’s get into it!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

The Product HQ

FEBRUARY 1, 2023

Curious to know how to advance your career as a long-term product manager as either s group product manager or principal product manager? Product managers are responsible for establishing a product’s vision and long-term business strategy while ensuring that all stakeholders are aware of said strategy.

Product Management 52

Product Management Product Manager Certifications User Testing 52