Johanna Rothman

SEPTEMBER 28, 2018

The senior manager has P&L (Profit and Loss) responsibility for the entire product line, including Product Management (for this product line), Customer Support, Training, etc. Note that Marketing, Finance, HR, are all part of this product line. And, we had Marketing and Customer Support people close to us.

Weak Development Team 65

Weak Development Team Agile Support Training Finance 65

Mind the Product

NOVEMBER 30, 2017

A customer can object if their details are being used for direct marketing, or if they have legitimate grounds to object on how their data is being processed. They will have worked with everyone in the organisation – the finance teams, customer support, marketing, tech, and growth. The right of access.

Data Visualization 86

Data Visualization Technical Review Reporting Tools Technical Advisors 86

The Product Coalition

NOVEMBER 14, 2018

Marketing (product, social, brand, communications, etc.) Finance (pricing, revenue, etc.) Services (customer support, training, etc.) Marketing collateral (presentations, training materials, sales guides, etc.) Maybe the markets they serve are completely different (enterprise vs. consumer).

User Testing 60

User Testing Product Management Product Manager Finance 60

ProductPlan

AUGUST 1, 2019

For the sales and marketing team, that download was the win. Marketing should be encouraged to look beyond capturing customers and focusing just as much on how to keep them active and engaged. And those loyal customers also become a force multiplier when it comes to word-of-mouth marketing. Shifting the focus to loyalty.

Customer Experience 60

Customer Experience Onboarding KPIs Analytic Tools Data Visualization 60