Framework Handbook User Experience 
The Secret PM Handbook
DECEMBER 12, 2017
I’m excited to announce The Secret Product Manager Handbook is available for pre-order ! I always wanted the “secret handbook” – so I wrote it. The Secret Product Manager Handbook i s all the things I wish someone had told me. I provide a simple yet powerful framework for thinking about product management.
The Secret PM Handbook
DECEMBER 12, 2017
I’m excited to announce The Secret Product Manager Handbook is available for pre-order ! I always wanted the “secret handbook” – so I wrote it. The Secret Product Manager Handbook i s all the things I wish someone had told me. I provide a simple yet powerful framework for thinking about product management.
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Business of Software Conference
JUNE 25, 2021
While there are very few silver bullets in life, the Jobs-To-Be-Done framework is an indispensable tool in answering those kinds of questions. The reason is that the JTBD framework (used and applied correctly) helps entrepreneurs, designers, and engineers clearly understand what “job” customers are trying to accomplish.
Modus Create
DECEMBER 10, 2024
Organizations must establish rigorous governance frameworks to mitigate these risks, ensuring GenAI is used responsibly and aligned with ethical standards. This approach avoids making AI a last-minute addition and instead enables it to drive innovation and enhance the user experience, meeting evolving customer expectations.
Intercom, Inc.
OCTOBER 24, 2019
“He was excited about how we might be able to take this word ‘community’ and really break it down into clear actions and a clear framework so that we can demystify it” Bailey: I was on the Instagram team before we got acquired by Facebook. I met with Brianna.
Gainsight
NOVEMBER 16, 2021
The product-led flywheel is a framework you can use to encourage product-led growth. Instead, the product-led flywheel focuses on the user experience at different stages of the user’s journey. Understand the customer experience. Your users’ experience is the bedrock supporting your product-led growth plans.
The Product Coalition
AUGUST 26, 2019
features that don’t add value or disrupt user experience; small, non-scalable products made for very specific customers; and components that can’t integrate easily into future roadmap), documenting and sharing the architecture of modules for easy access across the company.
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