Userpilot

JANUARY 23, 2023

TL;DR Customer Success OKRs (Objectives & Key Results) are a goal-setting and progress-tracking framework used by customer success teams to define and track their goals, measure team performance against set objectives, and achieve desired customer outcomes. ” KPI vs. OKR. What are customer success OKRs?

Feedback Software 78

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 78

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Over time it’s become more of a mixed platform. Growing a gated platform. What drove that change? Dribbble hasn’t done that.

Feedback Software 215

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BrainMates

APRIL 21, 2020

We write lengthy market and product requirements detailing the solution we want, “supported” by overly ambitious business cases. Whether the solution we’ve defined is the most effective to sufficiently address the problem? The benefits of a top-down specification framework. You can be wrong and rapidly adapt.

Onboarding KPIs 80

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Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. Finally, use an analytics tool to generate the cohort analysis reports. More complex use cases normally require multiple reports. Unlike Heap and Google Analytics , Userpilot offers teams tools to act on the insights from their cohort analyses.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. An end-to-end product management platform When an organization adopts a balanced product development approach, roadmapping, resource management, and launch planning get more complicated, and each phase requires something different from product management.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Userpilot

DECEMBER 13, 2021

Best way to track and measure product management KPIs. Product management KPIs help product teams outline and track the business or product success. KPI stands for Key Performance Indicator, and OKR stands for Objectives and Key Results. What are product management KPIs? What’s the difference between KPIs and OKRs?

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Imaginary Cloud - Design

SEPTEMBER 1, 2022

You can also take advantage of Google’s free website health check to get a more in-depth report on your site’s health, broken links, and more. Design patterns and industrial technology study help existing players to leverage their expertise and practice to differentiate your product/design. Evaluation. requiring a complete redesign.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Amplitude

APRIL 9, 2019

In order to better understand users—their wants and their unique problems that need proactive solutions—it’s crucial to involve data in every step of the product-development process. Her career in digital product and strategy has taught her that products only succeed when they offer solutions that users actually need.

Data Visualization 61

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Userzoom

DECEMBER 11, 2019

My prediction (and hope) for 2020 is that information on the environmental impact of a product or service will be more readily available to the consumer. UX Researcher, Professional Services. With technology being integral to our everyday lives, we shouldn’t be excluding anyone. Becky Wright, Senior Product UX Researcher.

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Data Visualization User Testing UX Research Software 92

Userpilot

JULY 6, 2021

There are four growth strategies in the Ansoff Matrix framework: market penetration, product development, market development, and diversification. The Ansoff Matrix is a visual strategic planning tool that provides business professionals with a framework for product growth. Igor Ansoff in the late 1950s. The Ansoff Matrix.

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Mixpanel

JULY 21, 2020

Mixpanel is a best-in-class telemetry tool for product analytics. We also need a set of tools that are purpose-built to analyze that data. Mixpanel’s reports and modules make it possible (and easy) to answer difficult questions about your end users’ behaviors in your product. First principles. But getting the data (i.e.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Customer Experience 59

Mixpanel

JULY 16, 2019

With the right Growth KPI in place for active usage, you make a tangible impact on the business when you improve the number. Making that a Growth KPI would have shown a dip in your operation fairly early on, signaling a need for some changes. Step one is to define the Growth KPI in your analytics tool. How to get started.

Data Visualization 77

Data Visualization KPI Customer Experience Reporting Tools 77

Mixpanel

JULY 21, 2020

Mixpanel is a best-in-class telemetry tool for product analytics. We also need a set of tools that are purpose-built to analyze that data. Mixpanel’s reports and modules make it possible (and easy) to answer difficult questions about your end users’ behaviors in your product. First principles. But getting the data (i.e.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

The Product Coalition

NOVEMBER 24, 2020

On the other hand, the Scrum Master theses also cover, for example, the relationship with the Product Owner, they deal with agile metrics, and how to kick-off an agile transition, thus moving beyond the original framework of the Scrum Guide. Product discovery using the Design Thinking, Lean Startup, or Lean UX frameworks help.

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Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

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Article Feedback Software Research Software User Testing 82

Imaginary Cloud - Design

APRIL 7, 2021

In that sense, Imaginary Cloud is introducing a new UX Audit service focused on providing high-quality professional UX Audits. We believe that this service can be extremely beneficial since it takes a very close look at a digital product's performance, analyzing every aspect that can be improved or that is impacting the users' experience.

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Research Software UX Customer Experience Feedback Software 63

People-First Product Leadership

DECEMBER 4, 2023

Macro: Refers to the macro environment which encompasses the current state of technology, culture, economics, politics, and your industry. As part of the regular reporting process leaders must make ongoing strategic decisions to keep the strategy current and on course. All of these factors impact your ICP.

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Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Gainsight

OCTOBER 17, 2019

In our experience, board meetings typically center around three types of topics: Recurring KPIs (Key Performance Indicators). Reporting on Company Initiatives. Think about the framework that you want to use that will result in the best dialogue. Reporting on Company Initiatives. Analysis of Challenges and Opportunities.

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Bain Public

JANUARY 11, 2022

What’s important to remember: If this shift creates the need to pivot or adjust the strategy, product managers need to report it to leadership for them to decide whether to act. In addition, this encompasses the tools the product team will use to store all roadmap related information. Product team: Roadmap process (e.g.

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Userzoom

AUGUST 24, 2017

It’s no wonder, then, that the number of research studies on the UserZoom platform are doubling every eighteen months (new Moore’s Law). You can read more at Top UX Measurements and KPI as well as listen to our webinar on Universal Measures. Use frameworks to organize your findings to make them actionable. Conclusion.

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The Product Coalition

JANUARY 12, 2020

It’s totally tool-agnostic?—?you The screenshots in this article are from an OKR performance tool called OHNO which no longer exists. So this is a comprehensive guide to setting goals using OKRs and rolling out the framework in your team, and then more broadly, to other teams, if that’s what you want. And really listen too.

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