Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

MAY 9, 2024

The age-old question: growth marketing vs demand generation, which one should you focus on? Both are useful tools for optimizing your marketing strategy, helping you boost product growth and lead generation. Since the two marketing tactics are innately different, their effectiveness is measured using separate metrics.

Data Visualization 86

Data Visualization Customer Experience User Testing Marketing 86

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. Best of all, it compounds its ROI as you start iterating strategies and optimizing your marketing process. The goal is to engage and nurture them with relevant content that highlights your product as a viable solution.

B2B 97

B2B Analytic Tools Feedback Software Data Visualization 97

Userpilot

APRIL 28, 2023

Have you ever abandoned a product due to poor customer onboarding? One where you have to teach yourself how to use the product? If your users aren’t activating or adopting your product, you likely don’t have a proper customer onboarding strategy, or it’s not doing what it should.

Feedback Software 85

Feedback Software Analytic Tools Onboarding KPIs User Testing 85

Userpilot

APRIL 14, 2023

Having an effective SaaS onboarding strategy is essential to user success and, by extension, customer retention. If you don’t make your onboarding flow as streamlined as possible, you could struggle to retain customers in the long run. The product, sales, marketing, and CS teams all play a role in the onboarding concerto.

Analytic Tools 91

Analytic Tools Research Software Feedback Software Onboarding KPIs 91

Userpilot

NOVEMBER 7, 2023

In SaaS, acquiring customers through marketing is not enough for sustainable growth. That’s why customer engagement marketing is an essential pillar, as it provides the building blocks for making customers stay, engage , and eventually become loyal advocates for your product.

Feedback Software 86

Feedback Software Analytic Tools Research Software User Testing 86

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience. Engagement.

Research Software 94

Research Software Analytic Tools Feedback Software Product Research 94

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JULY 7, 2022

What are product-led growth metrics and why should you track them? Product-led growth metrics provide you with valuable insights that you can use to improve your user retention and increase revenue. So let’s find out what these metrics are and how you can improve them to achieve customer success. Activation.

Onboarding KPIs 93

Onboarding KPIs Feedback Software Product Research Customer Feedback 93

Userpilot

DECEMBER 13, 2021

Wondering which product management KPIs help you get better product growth insights ? Among the plethora of responsibilities that SaaS Product Managers have, defining and tracking KPIs probably is the most influential towards guiding future product development. Key product management metrics and KPIs.

Onboarding KPIs 93

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 93

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? What roadmap metrics should you be tracking? We also share software products you can use to create a foolproof product roadmap and drive product-led growth. The difference between a data product roadmap and the traditional approach is the former relies heavily on data.

Data Visualization 91

Data Visualization Feedback Software Research Software User Testing 91

Userpilot

NOVEMBER 15, 2021

Do you use data-driven product-led experiments in your company or you’re more into using trial and error to see the outcome of your efforts? With that being said, businesses should always be in the process of running product-led growth experiments to reduce risks and make the product meet customer requirements in this highly saturated market.

Onboarding KPIs 94

Onboarding KPIs Framework User Testing Feedback Software 94

Userpilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. Used correctly, this sort of customer onboarding checklist can become an invaluable tool for any product manager.

Onboarding KPIs 92

Onboarding KPIs User Testing Analytic Tools Feedback Software 92

Userpilot

MARCH 15, 2022

Is your SaaS business trying to leverage product growth to achieve success? In the SaaS world, product growth (or product-led growth) has become a popular way to drive growth as it allows users to experience the value of your product before they even subscribe to a plan. What is product growth in SaaS?

Onboarding KPIs 88

Onboarding KPIs Customer Experience Data Visualization Customer Feedback 88

Userpilot

OCTOBER 18, 2021

To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. You can measure growth by using various metrics like pirate metrics. How can you influence SaaS growth? What exactly is SaaS? What is SaaS Growth?

Analytic Tools 87

Analytic Tools Feedback Software Research Software Onboarding KPIs 87

Userpilot

NOVEMBER 24, 2023

Curious about how you can use Userlane to grow your product ? What are its best features and are there any drawbacks you should be aware of before investing in it? We answer these questions in this article and dive deep into the use cases and features that Userlane offers, its pros and cons, along with its pricing.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

SEPTEMBER 16, 2021

Looking for the right SaaS product management metrics that offer valuable product growth insights ? Defining and tracking key metrics is an integral part of the product management process. In this article you’ll learn about: Ways to measure SaaS products. Activation metrics you can track: activation rate.

Onboarding KPIs 91

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 91

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. Perhaps that’s because onboarding is a complex process, involving the education of each new user so that they’re satisfied on an individual level with the value they receive from your business. What is user onboarding?

Analytic Tools 84

Analytic Tools Onboarding KPIs Customer Experience User Testing 84

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Let’s dive in! The next step involves data analysis.

Product Research 83

Product Research User Testing Research Software Data Visualization 83

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? The marketing department is one of the most crucial in any company. This article highlights how marketing resource management helps streamline processes, organize resources, and enhance workflows for better results.

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Customer Experience 88

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Develop the product roadmap. Specify feature prioritization.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

DECEMBER 20, 2022

How can you use marketing funnel KPIs to ensure success at every stage of the funnel? This makes it crucial for them to map their marketing efforts based on the customer journey and grow the business efficiently. A marketing funnel helps you understand your customers in-depth and develop effective marketing strategies.

Feedback Software 91

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 91

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. While product development describes the process of creating the product itself (i.e. Ready to get started?

User Testing 92

User Testing Feedback Software Research Software Product Research 92

Userpilot

JANUARY 17, 2023

If you want to build a loyal customer base and nurture product growth , your focus should be spent on making users realize the value of your product as soon as possible—which might be trickier than you think. Value realization is when a customer experiences and recognizes the value of your product or service. Time to live.

Feedback Software 90

Feedback Software Research Software Onboarding KPIs Customer Experience 90

Userpilot

MARCH 2, 2022

Much of product success depends on your marketing team but business decision-making and progress evaluation are crucial to keeping your company focused on the right path towards sustainable growth. So, let’s see how you can implement SaaS OKRs successfully to track progress towards these goals and drive product growth.

Feedback Software 100

Feedback Software Onboarding KPIs Reporting Tools Product Research 100

Userpilot

JANUARY 23, 2023

With OKRs, you can develop clear strategies to promote product growth and effectively communicate them to your customer success teams. The main difference between KPIs and OKRs is that OKRs set the direction for CS strategies, while KPIs measure progress against customer success OKRs. – Offer trials for premium features.

Feedback Software 78

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 78

ProductPlan

AUGUST 17, 2020

Much has been written over the last few years on the idea of the featureless roadmap , which challenges product teams to present their plans grounded more in strategic vision – or by themes – rather than a laundry list of specific features. The Customer Journey Framework.

Onboarding KPIs 100

Onboarding KPIs Roadmap Customer Experience KPI 100

Userpilot

MAY 27, 2024

Loyalty segmentation helps you to tailor products, support, and marketing efforts by categorizing customers based on their loyalty levels. TL;DR Customer loyalty is a measure of how committed customers are to your product or service. Customer loyalty is the degree of preference a customer has towards your products or services.

Data Visualization 68

Data Visualization Product Research User Testing Customer Experience 68

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Every business is unique, and metrics frameworks apply differently 5.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Userpilot

MAY 23, 2024

To successfully compete in saturated SaaS niches, having a robust product isn't enough. We also share 10 customer experience best practices that will help your product exceed customer expectations and retain them long-term. As mentioned, outstanding customer experience helps you differentiate your product from competitors.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Customer Satisfaction 52

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. A Cision PR Newswire report projects the SaaS market to grow from $158.2 A Cision PR Newswire report projects the SaaS market to grow from $158.2 billion in 2020 to $307.3

Feedback Software 130

Feedback Software Research Software Reporting Tools User Testing 130

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. They promote their products, right? But isn’t that what all companies do? Not exactly.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

The Product Coalition

OCTOBER 30, 2023

“I don’t care about outcomes, your objectives, or your key results; I want to know when I will get this feature!” This was the third conversation we were having about the product, an app that served our own company along with external customers. Look, we are moving away from feature commitments to outcomes. We were at odds.

Roadmap 115

Roadmap Feedback Software Onboarding KPIs User Testing 115

Userpilot

SEPTEMBER 12, 2022

Do you know that customer touchpoints can exponentially influence product growth ? It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Group customer touchpoints by using the Pirate metrics framework. Focus on the most important touchpoints in each stage: 1.

Analytic Tools 93

Analytic Tools Feedback Software User Testing Customer Experience 93

Userpilot

OCTOBER 4, 2022

The Pirate Metrics Framework organizes the traditional funnel into five stages in the customer journey: Acquisition, Activation, Retention, Referral, and Revenue ( AARRR ). Loops also come in three types of common designs: viral, content-led, and product-led. Understanding the growth loops framework.

Customer Experience 96

Customer Experience User Testing Onboarding KPIs Software Review 96

Userpilot

APRIL 21, 2023

What is product analysis and what are its benefits? We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Data Visualization 92

Intercom, Inc.

FEBRUARY 22, 2018

If your product is to survive and your business is to grow, improving your user onboarding must always be top of mind. First, onboarding is the one thing that every user of your product experiences. Secondly, just as Ruairí wrote recently , your onboarding strategy must adapt over time as your product and business evolve.

Onboarding KPIs 194

Onboarding KPIs User Testing Customer Experience Research Software 194