Gainsight

FEBRUARY 22, 2024

The focus shifted towards integrating communities into the customer lifecycle , leveraging generative AI to streamline operations and content creation, and merging online communities with real-life experiences. Key Trends from 2023 In 2023, several key trends shaped the community landscape. Here’s our top three.

Customer Experience 52

Customer Experience Generative AI Education Management 52

Userpilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others. Let’s look at each of his books in detail.

Analytic Tools 87

Analytic Tools Research Software Feedback Software Books 87

Gainsight

MARCH 19, 2024

In case you missed it (somehow), Generative AI has taken the world by storm. In the realm of B2B software, Gen AI holds immense potential to transform the way companies interact with their customers, stakeholders, and users—and even the way companies develop products.

Data Visualization 52

Data Visualization B2B Generative AI Customer Experience 52

Gainsight

MARCH 13, 2024

Every month, a passionate group of Gainsters meet in-person at stimulating AI offsites to discuss the latest trends in AI and explore how Gainsight’s AI can shape the future of customer success and business operations. These AI offsites showcase the immense possibilities for AI to transform our entire industry.

Customer Experience 52

Customer Experience Artificial Inteligence Customer Feedback Generative AI 52

Userpilot

FEBRUARY 6, 2024

Following UX writing best practices is the secret ingredient that turns good products into great user experiences. But how can you write UX copy that’s subtly helpful, improves the user experience, and retains customers? And lastly, it can save you resources as users won’t need to reach out to your support reps as much.

User Testing 52

User Testing UX Analytic Tools Research Software 52

The Product Coalition

OCTOBER 20, 2023

AI and its subfields, such as machine learning (ML), also identify and predict future behavior based on extant behavioral patterns. The expanding value of AI in marketing A recent survey reveals that the marketing and advertising industry has the highest adoption of generative AI. How is AI used in marketing?

Data Visualization 103

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 103

Userpilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. Amplitude simplifies product usage tracking and informs your sales strategies.

Analytic Tools 90

Analytic Tools Data Visualization Reporting Tools Software Review 90

UX Studio

MAY 23, 2024

This randomized controlled trial investigated the ability of both novice and experienced teachers to identify AI-generated text. The concerning results showed that generative AI can now simulate student essays in a way that goes undetected by teachers. I steer away from using generative AI to do the writing.

Education 45

Education Research Software Reporting Tools Feedback Software 45

People-First Product Leadership

JULY 17, 2023

Product vision and strategy: The vision describes the desired future state, and the strategy provides what the product hopes to accomplish and how it plans to move towards the vision. [I I wrote about product strategy in a prior newsletter.] ” Maybe generative AI will prove to be an exception, but I doubt it.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

Userpilot

APRIL 15, 2024

AI predictive analytics can help teams identify churn signals and engage users proactively to prevent it. Hotjar uses AI to analyze user feedback and extract actionable insights on how to improve user experience. Creating audiovisual resources with AI also takes a fraction of the time needed in the past.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

JANUARY 16, 2024

Task ChatGPT with identifying and formulating the best pricing strategy for your industry. Use ChatGPT to understand the motivations, goals, and frustrations of your users. Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more. Cool, right?

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

Userpilot

JULY 24, 2023

Create a targeted go-to-market strategy for your launch plan. How to plan a successful product launch strategy? Next, analyze their product, brand, and marketing strategy. The mistakes and successes of each company’s business strategy. The Go-To-Market Strategy wheel. Craft your product positioning statement.

Product launches 78

Product launches User Testing Product Research ChatGPT 78

Userpilot

JULY 20, 2023

Whether you’re trying to fine-tune existing text for your engagement strategy or create onboarding content from scratch, Userpilot’s AI builder is able to improve efficiency all the way through. Userpilot pricing starts at $249/month for products that have 2,500 monthly active users (MAUs).

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Reporting Tools 79

UX Studio

SEPTEMBER 20, 2023

But I’m just wondering if there’s an element of AI involved generative ai. I would say not just ai. I feel like this is more or less ai, especially when it’s a bit more complex workflow. I would, I mean, I’m going off context here [00:08:00] a bit. And so, you know, I think like ux like.

Research Software 75

Research Software Feedback Software User Testing Product Research 75