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Tips for achieving AI-led digital transformation: What eight industry leaders want you to know

Modus Create

Larry advises companies not to deploy GenAI directly to customers without human oversight the potential consequences are too high, particularly for highly regulated industries like financial services, life sciences, and healthcare. Sarah advises companies to ensure that AI is fully embedded into their digital products from the concept phase.

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Summary: Lessons from working with 600+ YC startups | Gustaf Alströmer (Y Combinator, Airbnb)

Lenny Rachitsky

” Motivations can be diverse: solving technical problems, proving oneself, having a grand mission, or simply wanting to be successful. Lacking technical knowledge: Startups need technical founders who can build the first prototype. Many successful startup founders also learn how to code.

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On skepticism and storytelling: How PMs can become more data-informed

Mixpanel

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics. If you’re a PM, I’d advise that you have discussions with various teams (marketing, data, operations, finance, etc.)

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CX expert Bill Price on creating frictionless customer experiences

Intercom, Inc.

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. It’s a business tax software company called Xero.

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On skepticism and storytelling: How PMs can become more data-informed

Mixpanel

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics. If you’re a PM, I’d advise that you have discussions with various teams (marketing, data, operations, finance, etc.)

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Citrix Monitoring Masterclass with George Spiers – Q&A

eG Innovations

George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. In general, we would not advise opening support tickets via a dumb email to a system such as Jira or ServiceNow. So, I’ve compiled, enhanced, and answered a fuller set of questions below.