Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Treat the team as a valued partner and recognise the effort the group made.

Weak Development Team 325

Weak Development Team Development Software Review Technical Review 325

Product Talk

APRIL 5, 2023

Getting a group together to generate ideas—an activity often referred to as “ brainstorming ”—doesn’t always go smoothly. Getting a group together to generate ideas—an activity often referred to as “brainstorming”—doesn’t always go smoothly. But there are still benefits to generating ideas in a group setting.

Engineering 218

Engineering Feedback Software Product Research Technical Review 218

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. People loved that message.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Gainsight

AUGUST 24, 2020

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . We’ve identified three critical steps for optimizing tech-touch customer onboarding.

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Userpilot

JUNE 4, 2024

Focus Groups : Facilitate discussions to uncover shared opinions and insights. You can also use system status indicators, such as loading spinners, progress bars , and success/error messages, to inform users about the state of ongoing processes. Design and trigger in-app surveys like this with Userpilot. Userpilot ’s homepage design.

Data Visualization 104

Data Visualization Feedback Software Research Software Analytic Tools 104

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. It showed that they outperformed the S&P by 219%.

Weak Development Team 168

Weak Development Team UX User Testing Technical Review 168

Userpilot

APRIL 29, 2024

TL;DR Customer segmentation is the process of grouping users based on shared properties. For example, psychographic segmentation groups them based on their personality traits while behavioral segmentation – on their product usage. Value-based segmentation : Groups customers by their economic value. How to create segments.

Customer Experience 105

Customer Experience User Testing Customer Feedback Analytic Tools 105

Userpilot

JULY 4, 2023

Read on to discover how to cross the chasm and scale your technology company. There are five segments in the technology adoption lifecycle: Innovators; Early adopters; Early majority; Late majority; Laggards; Some strategies to crossing the chasm include: Create a buzz to help attract the right technology enthusiast to your product early.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

MARCH 23, 2023

The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. Include an always-on feedback widget in your knowledge base so customers can report technical issues when they occur. #6: User persona.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

ProductPlan

SEPTEMBER 21, 2023

Best Practice: Incorporate regularly scheduled meetings every couple weeks or so to review your progress on your OKRs, and make sure you’re still on the right track. Let’s take a look at how we can transform output-focused objectives into ones focused on outcome.

Reporting Tools 92

Reporting Tools Technical Review User Testing Customer Experience 92

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. Once the themes (aka feature groups) are defined, it becomes easier to think through the features that falls under various themes.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Intercom, Inc.

JANUARY 14, 2019

The Intercom marketing team is made up of a diverse group of individuals with distinct backgrounds and perspectives that inform our work. The book is organized around 12 technological forces – some of which already feel familiar, if not ubiquitous (A.I., “The Inevitable” by Kevin Kelly.

Books 150

Books Technical Review Marketing User Testing 150

UX Planet

FEBRUARY 22, 2024

But dark patterns go deeper: Confusing menus that hide options we need Countdown timers that trigger panic buying Fake reviews that sway our decisions …they’re everywhere. Older folks, those new to technology, and people with certain disabilities become easier targets due to limited digital literacy or specific cognitive differences.

Data Visualization 80

Data Visualization UX User Testing Research Software 80

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 154

Research Software Data Visualization Software Review Technical Review 154

Gainsight

MARCH 1, 2024

As we stand at the cusp of technological advancements and evolving consumer expectations, it’s imperative to glean insights from those at the forefront of driving CS forward. There are a lot of customers who can miss out on customer success due to the capacity the CS team might have. This is, in essence, Digital Customer Success.

Data Visualization 59

Data Visualization Technical Review Customer Experience Customer Feedback 59

The Product Guy

FEBRUARY 13, 2020

Challenges due to hypergrowth. Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Regarding continuous delivery: Very technical focus (e.g. Next steps.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

Mironov Consulting

NOVEMBER 15, 2023

  For the last 6 months, many of my discussions with product leaders have been about how to apply good product fundamentals to AI – when so much of the broader conversation is shallow or technically suspect or reduces everything to generative apps.   Each time, enthusiasts and naysayers piled on.  Can we charge for it?”)

Data Visualization 76

Data Visualization Artificial Inteligence Technical Review User Testing 76

Intercom, Inc.

FEBRUARY 2, 2022

Translating film industry phases to tech. Give yourself space and time to reflect and review. Address any new questions raised in the output and share the strawman proposal with the key stakeholder group. This is your chance to present to a smaller audience i.e., the DACI – an editing stage to review the work.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  But each requestor (naturally) sees their item as urgent, strategic, top priority.    Now.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

The Product Coalition

JANUARY 26, 2022

Table of Contents The Story Begins in Iowa ; Joining the Family Business ; Creating the Solution ; Making the Product ; Technical Challenges ; Moving To the Market ; Founder Tips ; Conclusion. You know, we’re in a technological age where we can be applying some tools to this. His father led a veterinarian clinic.

Reporting Tools 118

Reporting Tools Feedback Software Data Visualization Engineering 118

The Product Coalition

NOVEMBER 19, 2020

He doesn’t have a technical background and currently works in a different domain. He’s become passionate about technology and wants to make a career switch. That being said, there is an additional element of complexity due to the fact that many companies don’t hire entry level product roles. He cold messaged them.

Technical Review 156

Technical Review Product Management Product Manager Research Software 156

Userpilot

MARCH 25, 2024

GA4 Path exploration offers lots of customization options which can make it unnecessarily complex for non-technical users. GA4 supports multiple report types grouped into 4 categories: Acquisition , Engagement, Monetisation, and Retention. It isn’t limited to individual messages. Also, the UI isn’t very intuitive.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Reporting Tools 102

Userpilot

DECEMBER 20, 2023

Data-driven customer segmentation using algorithms like K-Means revolutionizes personalized marketing by grouping customers based on shared characteristics, enabling businesses to create targeted campaigns that resonate with each segment. This process effectively groups customers into distinct segments based on shared attributes.

Artificial Inteligence 105

Artificial Inteligence Data Visualization Customer Experience Customer Feedback 105

PMLesson's Ace the PM Interview

JANUARY 31, 2022

Technology is always changing, as are customer habits. This failure may be due to either a subpar design, inadequate execution, or both. Inspired: How to Create Tech Products That Customers Love Author: Marty Cagan Inspired is another titan in the realm of best books on product management.

Books 95

Books User Testing Technical Review Product Management 95

The Product Coalition

MARCH 27, 2020

2000+ people from 18 offices, across 10 countries, are all currently working remotely There’s no such thing as too many channels I’ve been working in and leading tech teams for a long time, and bringing people together and aligning them around a common goal is always one of the biggest challenges. Slack uses Slack to stay connected?—?2000+

Feedback Software 125

Feedback Software Research Software Reporting Tools Technical Review 125

The Product Coalition

APRIL 2, 2022

This article is not intended to be a book review, but I used the skills described in this bestseller to link them with our day-to-day Product Management life. You can read more reviews and even buy the book with my affiliate link: [link] 1. Communication Listening openly and sending convincing messages.

Product Management 151

Product Management Product Manager User Testing Customer Experience 151

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. This rapidly evolving digital technology can analyze more data with greater precision than humans. AI provides marketing professionals with an indispensable advantage in this pursuit.

Data Visualization 103

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 103

Mind the Product

AUGUST 17, 2018

Is tech doing it to us? To the ancient Greeks, mere mortals were prone to distraction due to our weakness of will. How Workplace Technology Drives us Crazy. Consider the technology you use at work. Every new technology in the hands of a sick workplace culture like this, strengthens this toxic cycle.

Technical Review 137

Technical Review Research Software Artificial Inteligence Weak Development Team 137

Userpilot

OCTOBER 4, 2022

The adopter categories divide consumers into groups depending on their readiness to use new products or innovations. Innovators (2.5%) are the first ones to try new products because new ideas and technologies are an important part of their lives. Have you ever heard of the technology adoption curve ? Book a demo ! Innovators.

Feedback Software 98

Feedback Software User Testing Product Research Customer Feedback 98

Userpilot

MAY 10, 2023

It shines a spotlight on: Famous marketing brands that have integrated AI technology. TL;DR AI marketing involves leveraging AI technologies like machine learning, deep learning, etc., They include: Userpilot’s new AI writing assistant helps its users generate, edit, or improve content for their onboarding and in-app messages.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

The Product Coalition

FEBRUARY 1, 2022

The main purpose of the workshop with a select group of stakeholders is to decide, based on evidence, if a product or feature can be removed or “cut”. A product or feature might have been successful at the time of release, but technical capabilities improve and user expectations evolve. Odeo was a small podcasting startup in 2005.

Weak Development Team 120

Weak Development Team Technical Review Workshop Customer Feedback 120

Ronke PM

JUNE 21, 2023

Internal Sales and Customer Success/Relationship Management Quarterly Business Reviews (QBR) meetings. Customer Quarterly Business Reviews (QBR) meetings. Engineering Demo Review Meetings. 3iab (product manager, design lead, and tech lead) weekly sync. Customer Quarterly Business Reviews (QBR) meetings.

Technical Review 52

Technical Review Product Management Product Manager Customer Feedback 52

People-First Product Leadership

MARCH 4, 2024

How would you approach working with new team members in a different country, specifically to grow empathy and connection, due to cultural differences? Starting a community of practice I joined Pearson to create the Future Technologies team. As part of my work, I built the Future Technologies Champions community.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

The Product Coalition

FEBRUARY 3, 2022

How to Find Product-Market Fit “Main reason why most of the products fail is due to lack of product-market fit.” ~Dan For example, all the people in the UK wanting to get into Tech. Determine Your Target Customer We start with defining our target group. Their goal is to gauge market interests and test your messaging.

User Testing 138

User Testing Product Research Product Marketing Customer Experience 138

Department of Product

OCTOBER 26, 2023

Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. NN Group) Security – How to know if your data is being used maliciously Data is gathered in two primary categories: usage data and user data. Usage data pertains to the way a user interacts with a service.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52